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Easy to implement, great support during onboarding, logical layout
What do you like best about the product?
With an application like this, without question, the best part is ease of use. We make a change to a policy and it notifies the owner automatically to re-approve, users want choices on how to meet compliance standards we can be flexible with them, we want to manage the policy fully in the app? There's an editor in there to free our policy docs from PDF prison!
What do you dislike about the product?
To answer a "dislike" I have to nit-pick as the app does what it says on the tin, and it is easy to use. I would say it would be nice if there were an easier way to import policies into the app, but again, this is someone looking at a thoughtful, well made dinner for 15 people and then complaining that a butter knife is missing from the table settings.
What problems is the product solving and how is that benefiting you?
Drata gets all our policies out of various Google Drive folders and into one place. It lets us handle compliance with automations and an app instead of a spot check system or something else more manual. It's definitely making visualizing our policies easier as well.
Recommendations to others considering the product:
If you're looking for a lightweight (this is not code for "low features"; it is genuinely an app that does the one thing it does really well without bloat) application to upload policies to in order to manage them, handle yearly policy review for employees, and tie in monitoring for password apps and server security, Drata seems to be trying to be the one-stop-shop for that. So far I have no complaints.
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Drata brought calm to chaos
What do you like best about the product?
The integrations to almost our entire tech stack made selecting Drata very easy when needing an automated evidence gathering and maintenance platform.
When you suggest a feature it taken seriously and they follow up with each request as to whether they see it working into their product in the future. Whether it does or not, they will let you know and that is better than 90% of any other company.
When you suggest a feature it taken seriously and they follow up with each request as to whether they see it working into their product in the future. Whether it does or not, they will let you know and that is better than 90% of any other company.
What do you dislike about the product?
Everything I've ever requested has been released or is planned for future implementation. A year ago there would have been a list here, today there is nothing.
What problems is the product solving and how is that benefiting you?
SOC2 is our only use case today. If you're looking for help on the other compliance frameworks, they will make it very simple to give you a very good insight toward your progress.
Vision Direct
What do you like best about the product?
Connectivity. Ease of use. The support staff is very knowledgeable! Responsiveness as well. This is our first attempt at SOCII and Drata was recommended by a friend who had excellent experiences.
What do you dislike about the product?
I want more integration on servers and other machines related to collecting evidence. The ability is there, but finding the way to get it uploaded is not at first intuitive. However, Andrew at Drata did a great job of quickly explaining this to me.
What problems is the product solving and how is that benefiting you?
SOCII security compliance. At first, we seemed put off by the task required, but with Drata integrating directly onto our user's systems, the bulk of the vital security protocols were automatically verified.
Recommendations to others considering the product:
It is the only software/provider that I saw that did a great job of integrating. Outside of the integration, consider that the expertise provided by Drata on controls is also a value add. One thing also to consider is that Drata does not yet fully integrate into all systems locally, mainly cloud based.
Automates Your Entire GRC Life
What do you like best about the product?
Full automation. Fair pricing. Simple to use.
What do you dislike about the product?
Support for more frameworks would be nice.
What problems is the product solving and how is that benefiting you?
GRC Automation. Tracking. Compliance. Audit. Custom Controls.
it's real, compliance on autopilot!
What do you like best about the product?
Drata resources help us maintain the industry level of security and compliance. It automatically checks all security controls, notifies of any failures, and provides predefined documents. Getting SOC 2 certificates has never been easier, and that's thanks to the Drata.
What do you dislike about the product?
In the beginning, the Dashboard was a bit buggy, some auto checks were missing, and the most crucial feature giving access to auditors was missing. But now, all of these issues are solved.
What problems is the product solving and how is that benefiting you?
Drata helps us to be prepared for the SOC audition. It saves us a lot of time, takes care of repetative boring tasks, provides ready to use documents.
SOC 2 Simplified
What do you like best about the product?
Drata has significantly streamlined our process for obtaining SOC 2. Their CS team is extremely knowledgeable. They're quick to respond and always go above and beyond to make sure that we have everything that we need.
What do you dislike about the product?
There's nothing that comes to mind. I'm looking forward to seeing the continued growth of the product and am excited about what's on the roadmap.
What problems is the product solving and how is that benefiting you?
Drata has helped us fulfill compliance requirements that are extremely necessary as we continue to grow and serve a larger customer base. As a small team with many competing responsibilities, Drata helps automate and better organize a ton of components that have historically taken a lot of manual effort and time.
Drata for SOC2
What do you like best about the product?
Customer Support is very helpful - quick to answer any questions - always available
What do you dislike about the product?
Do not dislike anything - they have been very helpful from the begining
What problems is the product solving and how is that benefiting you?
SOC 2 Compliance / ISP 27001
Easy to use, great security compliance platform with good support
What do you like best about the product?
You can always ask questions to your account manager and even online expert chat. They will get back to you quickly. The system is designed for self-service, and it does make the SOC2 compliance process a lot easier.
What do you dislike about the product?
Would love to see the platform has more compliance products it can support besides SOC2, ISO, and PCI.
What problems is the product solving and how is that benefiting you?
SOC2 compliance is long. complex, and time-consuming process. Drata, it makes the whole process a lot easier. There are policy templates you can easily adjust, and the control dashboard for easy monitoring of the process.
It gave us a clear roadmap for what we needed to do and was painless.
What do you like best about the product?
The UX is excellent. I like Controls and checking them at any stage and have confidence that we are compliant. I also think the Policy Center and Drata Agent are great. I think that the integrations with Certn and GitLab are excellent.
What do you dislike about the product?
There were a few instances where 'Auto' controls would make sense to me - for example, the Risk Matrix - I needed to upload the document provided by Drata into the Reports section to be able to link it.
I am also excited to see what Drata does in the future with more integrations, as I found the HR one (Gusto) a little underwhelming.
I am also excited to see what Drata does in the future with more integrations, as I found the HR one (Gusto) a little underwhelming.
What problems is the product solving and how is that benefiting you?
The main reason we engaged was to 'tick the box' our clients ask for - namely that we are SOC 2 compliant. Through the process of using Drata and becoming compliant, we see Drata as a fundamental tool for our gorwing organization - it 'forced' us to have some really great conversations internally re: best practices, policies and processes. Also, as we are a SaaS company, we were able to enhance our security posture in a very targeted and cost-effective manner.
Free yourself from massive spreadsheets
What do you like best about the product?
The ability to track and manage many different aspects of compliance in one centralized location is invaluable. If it were for that feature alone, I'd still think Drata was a bargain. Including the auditors' services, automated monitoring, and ease of use makes it that much more useful for automating away the tedious parts and letting you get back to running your business.
What do you dislike about the product?
I don't have any complaints about the system thus far. All features released seem stable and tested.
What problems is the product solving and how is that benefiting you?
The greatest benefit is time savings. Using Drata allows us to do more with fewer people, which is important for a small company like ours.
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