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Compliance without infinite spreadsheets
What do you like best about the product?
Automatic monitoring and reporting for auditors in Drata have accelerated our audit a great deal. The staff at Drata have been instrumental in our success. In particular, working sessions with CS have helped us a great deal with prep for our audit, our account manager has been a great accountability partner, and Drata's compliance specialist has been able to weigh in with expert opinions where we're not quite sure about things.
What do you dislike about the product?
Lots of clicking to scope things in and out, where traditional methods would have included conversations with auditors about scoping Drata is pretty opinionated and requires scope to be deliberately in or out for all items. Programmatic vs Human interaction is really the crux of this and I don't have constructive feedback or know how this could go any other way with any other tool.
What problems is the product solving and how is that benefiting you?
We don't have a full time privacy/security officer. This is a big difference from my past experiences, and a huge win that Drata can fill that gap in many ways for us.
Recommendations to others considering the product:
Drata is great. Highly recommended.
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So far, Drata has surpassed our expectations!
What do you like best about the product?
We're a software and data quality assurance company so we're pretty picky about the tools we use. It's clear that the Drata development team had their customers in mind when they built the product. The navigation is intuitive and the UI is aesthetically pleasing. It's been really easy to use so far and we're really happy with it. What we didn't realize when we decided to go with Drata was that we'd be getting a whole lot more than just a tool. From the beginning, we've had outstanding, personalized support as we work towards SOC 2 certification. Our friendly and knowledgeable support team, Nick and Rick, have been fantastic! They've helped us to refine the scope for our organization and have been there at every step to provide detailed guidance on anything we've needed. The combination of a solid tool and great support has made an ordinarily stressful and complicated process, smooth and easy so far.
What do you dislike about the product?
It would be great if there were a few more features to make internal collaboration even smoother when getting started (e.g. the ability to search & filter comments when communicating back and forth within our team about policy edits would be very handy).
What problems is the product solving and how is that benefiting you?
We're working towards SOC 2 certification and Drata has made the process so much easier. We always know what the next steps are and are easily able to make progress towards our security goals without having a dedicated security team.
Strong Compliance Platform
What do you like best about the product?
Easy to use, simplifies an otherwise complex process, and the support team is great.
What do you dislike about the product?
Integrations are a little lacking (ex. Slack notifications if a test fails for faster responsiveness), but this is on their roadmap.
What problems is the product solving and how is that benefiting you?
We are working through SOC 2, Type 1 & 2. The software provides an overview of the requirements of SOC 2 and allows us to easily monitor progress. This has helped us move faster and more efficiently.
Recommendations to others considering the product:
Make sure to not discount the value of Drata's support team. They make life a lot easier, and you will need them once you start on your compliance journey (regardless of the framework).
Drata as been seamless
What do you like best about the product?
Very intuitive UI, it was a fast learning curve to figure out what needed to be done, especially being new to SOC2 compliance.
What do you dislike about the product?
This more so pertains to the designated auditor. There's a lot of repeat work sometimes, depending on the auditor you choose. There could be some workflow efficiencies when navigating from Monitoring, Fixing Controls, Controls, and filtering for Control ownership from the Monitoring section.
What problems is the product solving and how is that benefiting you?
SOC2 compliance was a guided process when using Drata. Financially, it's around the same ballpark when comparing other services. However, Drata's demo was the best and it seemed best in class from a product UX standpoint.
Streamlined our security compliance program
What do you like best about the product?
Drata is easy to use for both employees as well as those who are managing the security program. The integrations with AWS, Jira, Google, GitHub, HiBob and Certn helped us save a lot of time in managing our compliance program. Drata offers a wide range of trusted partners such as auditors, penetration test providers, etc.
What do you dislike about the product?
Nothing much. As an early customer of Drata we have seen a lot of improvements in the platform over the last two years.
What problems is the product solving and how is that benefiting you?
Drata helped us turn the complex process of SOC 2 into a streamlined process. Drata not only increased our customers' confidence in using our product but also helped us close more opportunities at a faster rate.
Amazingly easy to setup combined with top notch customer support
What do you like best about the product?
The thing I like the most about Drata is the customer support they offer. Any issue we've faced we've been able to solve with the help articles they make readily available.
What do you dislike about the product?
The only issue we've come across is that some of the privacy and processing integrity controls are automatically monitored by Drata and that wasn't super clear (at least to me) on initial setup
What problems is the product solving and how is that benefiting you?
We have been able to handle our SOC2 audit with a very minimal about of people. This has allowed us to save a lot of money and time when it comes to hiring personnel, or borrowing them from their normal day to day job.
Recommendations to others considering the product:
I think this tool could help anyone - especially small-medium-sized companies.
Automated, Helpful Tool for Compliance
What do you like best about the product?
Drata has been very helpful with keeping records of our staff compliance needs and which areas are outstanding for which staff members. I also really like the helpful articles and great customer support offered - thanks Alex!
What do you dislike about the product?
It's a helpful tool if you use it right. We are still learning how to utilize all of the available features so we are making the most of this investment
What problems is the product solving and how is that benefiting you?
SOC2 compliance. We are able to keep our audit evidence in one place and get automated tests run so we can know quickly if something has fallen behind.
DevOps Tech Lead and DPO
What do you like best about the product?
One of the best platforms I have ever used. Everything is so smooth and easy to understand. Help from Drata's employees is out of this world. Definitely makes achieving compliance readiness an easy and enjoyable process.
What do you dislike about the product?
To be honest there is nothing so far that I dislike!
What problems is the product solving and how is that benefiting you?
Drata helps us at automating our SOC 2 compliance.
Recommendations to others considering the product:
Schedule a demo with Drata! They will explain everything and after that, there will be no doubt if choosing them is the right choice!
A compliance and customer-centric product and company culture!
What do you like best about the product?
We are using the Drata platform for monitoring our HIPAA and SOC2 compliance status! Working with the Drata team has been a breeze since Day 1. The platform receives regular updates that help us align our organization's controls and measures with the law and stay current with industry standards. The Drata team is a set of talented and committed individuals who demonstrate commitment toward their customers and are well-versed with the features and how they apply to different compliances.
Our Customer Success Manager Nick Chapman has gone above and beyond to ensure we have all the information we need and even connected us with the audit and technology team if the issues require expert advice.
Our Customer Success Manager Nick Chapman has gone above and beyond to ensure we have all the information we need and even connected us with the audit and technology team if the issues require expert advice.
What do you dislike about the product?
Honestly, there is nothing that I dislike about the product or Drata's support. Like with anything new, there is a slight learning curve to using the product, and getting employees onboarded on the platform seems daunting at first. However, Drata makes it easy to adhere to and monitor the compliances.
What problems is the product solving and how is that benefiting you?
From a small organization perspective, before Drata, it was not easy to make sense of compliance requirements and keep up-to-date. Drata brings everything under one hood and provides both technical and business support. Their team is very prompt and clear in their responses. They will work with you day and night, regardless of time constraints, and ensure that goals and objectives are met.
Excellent product to speed up the ISO27001 or HIPAA certification process and managing all topics
What do you like best about the product?
- Continuous monitoring of evidence (AWS, MongoDB, Office 365 etc.)
- Simple process to provide evidence for ISO27001 or HIPAA controls.
- We have the best customer success manager (Gabe :) )!
- The support is really helpful and responsive. Recommending also other tools that can be helpful in the process.
- Nice UI/UX of the product
- Sample policies already included
- AWS access is with AuditRole and not with reading access as some competitors.
- Simple process to provide evidence for ISO27001 or HIPAA controls.
- We have the best customer success manager (Gabe :) )!
- The support is really helpful and responsive. Recommending also other tools that can be helpful in the process.
- Nice UI/UX of the product
- Sample policies already included
- AWS access is with AuditRole and not with reading access as some competitors.
What do you dislike about the product?
I have nothing to report here...sorry :)
What problems is the product solving and how is that benefiting you?
ISO27001 & HIPPA compliance and certification
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