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Drata is an easy to use service with great support
What do you like best about the product?
I love the good support that we get from Ali McCormick, always an education and in quick time too.
One of the best things is that it is one of the better tools out there for compliance work.
One of the best things is that it is one of the better tools out there for compliance work.
What do you dislike about the product?
I can't think of any dislikes because there aren't any from my side of things.
What problems is the product solving and how is that benefiting you?
It is helping us solve our business and user security and keeping us safe and secure.
This increases productivity knowing that there is a service that is saving you from extra, unnecessary work.
This increases productivity knowing that there is a service that is saving you from extra, unnecessary work.
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We have loved Drata
What do you like best about the product?
their account management is fantastic - so helpful. And the tool is very easy to use.
What do you dislike about the product?
we did have one small bug for a while associated with a release - but they worked hard to fix it.
What problems is the product solving and how is that benefiting you?
policy repository and an area where we can save all of our supporting documents for audit + source for security training.
First steps with Drata
What do you like best about the product?
The tool's simplicity and design and the account manager's support. The automation provided and the templates that come with it make all the efforts much lighter.
What do you dislike about the product?
None at the moment. We only began the deployment a few weeks ago and are still in a very early stage to be able to comment further on the experience with the product.
What problems is the product solving and how is that benefiting you?
Drata is helping us to achieve ISO 27001 with all the benefits of having a standardized best practices approach to information security. Using Drata we can achieve the certification much faster due to automation.
Drata offers a robust platform with gold standard service
What do you like best about the product?
Drata offers a robust platform that meets all of our security requirements alongside gold-standard service to support the implementation process. My company is currently working through a very rapid initiative to improve our security compliance program. Both the functionality and support from Drata have been invaluable in the process. Everyone involved has gone above and beyond to match our commitment level and timeline goals.
What do you dislike about the product?
Nothing to note, the experience so far has been fantastic.
What problems is the product solving and how is that benefiting you?
With a combined software and service offering, Drata makes it possible to meet security and privacy requirements, monitor for ongoing compliance, and accumulate and maintain evidence, all in one very efficient and effective package.
Simply the best automation and support system for InfoSec on the market
What do you like best about the product?
The platform itself is very well designed being naturally intuitive while offering an impressive array of automation tools.
But the real stand out is the human element. My account manager Morgan was very helpful when I was starting up and have provided oversight throughout the process. My compliance manager Rick meanwhile has been nothing but outstanding. He has not only always been quick to respond, but has taken various proactive steps that have both helped me evolve my Information Security Management System as well as my own personal knowledge. The support he has provided has gone above and beyond my expectations and really makes Drata second to none. As a result I now strongly recommend Drata to anyone looking to automate their system (as well as planning to use Drata for all future projects I may endeavour on).
But the real stand out is the human element. My account manager Morgan was very helpful when I was starting up and have provided oversight throughout the process. My compliance manager Rick meanwhile has been nothing but outstanding. He has not only always been quick to respond, but has taken various proactive steps that have both helped me evolve my Information Security Management System as well as my own personal knowledge. The support he has provided has gone above and beyond my expectations and really makes Drata second to none. As a result I now strongly recommend Drata to anyone looking to automate their system (as well as planning to use Drata for all future projects I may endeavour on).
What do you dislike about the product?
To be honest their isn't much I dislike about the platform or the support I have received. If I had to nitpick I would like to see the Drata security training for staff onboarding onto the platform to be improved and expanded as it currently feels a bit bare bones in terms of content.
What problems is the product solving and how is that benefiting you?
Drata has solved a variety of issues. Mainly it has allowed me to create and implement an ISMS that is coherent and doesn't collapse under its own weight.
Streamlines your path to compliance and security
What do you like best about the product?
I've gone through SOC2 compliance a couple of times in the past and Drata made everything insanely easy. With Drata, we were able to quickly identify changes needed to be compliant and offered the reporting we needed for our customers. It gave us a central location for all our technical compliance that the team can rally around. Our main contact, Ali, has been amazing and answered any questions we've had throughout the process at lightning speed. Such a great product and team!
What do you dislike about the product?
Couple of things I've run into with our time using Drata: Trust Center cost and monitoring exclusion limitations. For the Trust Center, it's an awesome tool that we use quite a bit to keep manual security requests down but the cost is a bit steep for the offering. There are also no public APIs for you to build something similar if you want to fully integrate it into your website.
For the monitoring exclusion limitations, the monitoring is great... almost too great. We have some repositories that are monitored which simply contain challenges for engineering candidates so they don't need to be monitored like they're production code. Drata will pick up on those every time! I wish we could fully exclude these repositories so we don't have to manually fix these events.
For the monitoring exclusion limitations, the monitoring is great... almost too great. We have some repositories that are monitored which simply contain challenges for engineering candidates so they don't need to be monitored like they're production code. Drata will pick up on those every time! I wish we could fully exclude these repositories so we don't have to manually fix these events.
What problems is the product solving and how is that benefiting you?
Drata is helping us acquire SOC2 compliance to give us a better security posture and add more trust between us and our customers. It gives us a central tool to monitor our compliance and fix things right away instead of once every couple months.
Great integrations take so much of the work out of SOC2
What do you like best about the product?
The built-in integrations with our existing tools are what make Drata amazing. Hooking up a few integrations and having compliance tests go from red to green is so gratifying! It took a lot of work out of SOC2, because Drata gathers the evidence for us. When there are problems, Drata lets us know, and provides great guidance on how to fix things and come back into compliance.
The other great feature of Drata is their agent. It is lightweight and not intrusive. In previous roles I've dealt with MDM systems, which are always terrible, clunky and engineers hate having their agents run. You just kind of forget about the Drata agent and it doesn't get in your way.
The other great feature of Drata is their agent. It is lightweight and not intrusive. In previous roles I've dealt with MDM systems, which are always terrible, clunky and engineers hate having their agents run. You just kind of forget about the Drata agent and it doesn't get in your way.
What do you dislike about the product?
My only complaints are things that aren't really Drata's fault. Some API's don't expose MFA support unless you are are on an enterprise plan (I'm looking at you Heroku), so Drata can't automatically gather that evidence. But once our CS contact (hey Ali, you're great!) let us know it was easy to gather that evidence manually and mark the tests for exclusion.
What problems is the product solving and how is that benefiting you?
Drata got us from barely knowing what SOC2 is, to being audited and compliant on a time scale I would not have believed. Honestly, when they told us possible timelines at kickoff I literally did not believe them, but it worked out and Drata made it possible.
Top-Tier Support!
What do you like best about the product?
The support at Drata is top tier, specifically from our CSM, Ali!
The Drata dashboard and monitoring pages are easy to navigate but if there was ever a question our team had, Ali was always an email reply away. While prepping to achieve SOC 2 Type 1 Compliance, the Drata team made sure we were set up for success by having monthly meetings with us and a final controls check before the big day!
Drata also continues to add to their product, the Security Report by Drata and the Trust Center are two things our customers love!!
Highly recommend using Drata for all things security and compliance!
The Drata dashboard and monitoring pages are easy to navigate but if there was ever a question our team had, Ali was always an email reply away. While prepping to achieve SOC 2 Type 1 Compliance, the Drata team made sure we were set up for success by having monthly meetings with us and a final controls check before the big day!
Drata also continues to add to their product, the Security Report by Drata and the Trust Center are two things our customers love!!
Highly recommend using Drata for all things security and compliance!
What do you dislike about the product?
Nothing at this time - Drata is a large part of our security and compliance processes and we couldn't imagine our life without it!
What problems is the product solving and how is that benefiting you?
Drata's real-time monitoring of controls gives our security team ease, that items will be addressed in a timely manner.
Drata has been a huge help with the SOC process
What do you like best about the product?
Automation, central records repository, wizard-like interface, simple connections to existing systems / infrastructure
What do you dislike about the product?
There have been occasional bugs with the agent.
What problems is the product solving and how is that benefiting you?
Drata is simplifying and automating the process of creating and collecting artifacts to support our SOC2 certification.
Drata is all-in-one advanced and easy-to-use comliance tool
What do you like best about the product?
Drata has an amazing support team who are always ready to assist and answer any type of compliance questions. It has been a great asset for us as a growing company in a security and compliance program.
They also have comprehensive documentation where a company can get familiar with various topics.
Moreover, all controls are organised neatly and displayed on simple-to-understand dashboards around a chosen framework (SOC 2 in our case). It is easy for us to see what SOC 2 requirements we have to meet, what issues we still need to resolve, and what is our progress.
Overall, our company is having an amazing experience with Drata so far and this has been a very wise choice.
They also have comprehensive documentation where a company can get familiar with various topics.
Moreover, all controls are organised neatly and displayed on simple-to-understand dashboards around a chosen framework (SOC 2 in our case). It is easy for us to see what SOC 2 requirements we have to meet, what issues we still need to resolve, and what is our progress.
Overall, our company is having an amazing experience with Drata so far and this has been a very wise choice.
What do you dislike about the product?
We have not found any issues in working with Drata platform.
What problems is the product solving and how is that benefiting you?
Drata has a neat organization of compliance requirements that help companies move toward meeting security, audit, and compliance goals.
For us, it would have been a very tough task to organize our tasks around SOC 2 requirements having no prior expertise in this. Drata takes this responsibility and helps solve issues in a fast and effective way.
For us, it would have been a very tough task to organize our tasks around SOC 2 requirements having no prior expertise in this. Drata takes this responsibility and helps solve issues in a fast and effective way.
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