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A great combination of technology and service
What do you like best about the product?
Excellent capabilities in the platform. I have been through a readiness process before, and this is much easier and more organized. I love the weekly 1:1 meetings with client success. They are always very knowledgeable and helpful.
What do you dislike about the product?
I have no "dislikes". There have been some issues that we have worked through, but nothing major.
What problems is the product solving and how is that benefiting you?
For a small startup, the frameworks, automation, and monitoring have been very valuable in guiding our focus and efforts.
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Accelerated our compliance journey
What do you like best about the product?
Drata covered all the controls needed for our compliance and were organized intuitively. It also had all the necessary integrations and allowed multiple team members to collaborate to get the many controls checked off. Drata also provided us with a portal that we could provide our employees to be onboarded with the company policies and required training. It was a one-stop solution, which made our compliance journey much more accessible.
We had a fantastic customer success manager, Ali, who guided us throughout the journey and was instrumental in us getting our compliances. Since we were new to the compliance process, she ensured we got a good overview of the process early on, had all our questions answered without delay, and provided external vendor recommendations and compliance expert help when needed.
We had a fantastic customer success manager, Ali, who guided us throughout the journey and was instrumental in us getting our compliances. Since we were new to the compliance process, she ensured we got a good overview of the process early on, had all our questions answered without delay, and provided external vendor recommendations and compliance expert help when needed.
What do you dislike about the product?
There wasn't anything that we particularly disliked
What problems is the product solving and how is that benefiting you?
Getting and maintaining compliances. Making compliance attaintment accessible for companies that do not have in-house expertise in different compliance domains.
Saved a ton of time and effort
What do you like best about the product?
- pre constructed policy templates saved us countless hours
- dedicated customer success manager is extremely helpful
- integrations are very helpful
- built-in training, Drata agent help speed things up
We progressed through the process much faster than when we used a consultancy.
- dedicated customer success manager is extremely helpful
- integrations are very helpful
- built-in training, Drata agent help speed things up
We progressed through the process much faster than when we used a consultancy.
What do you dislike about the product?
We had a couple of challenges with some of the integrations, but Dratas has always been on top of things quickly or prepared with a workaround. Dark mode would be nice to have.
What problems is the product solving and how is that benefiting you?
Guiding us though SOC 2 adoption by helping to complete policies with their templates and providing tooling to provide evidence of compliance. Drata saved us a lot of time compared to the consultancy we previously tried to use.
Nick Chapman & the Drata team are Awesome!
What do you like best about the product?
* Clearly organize current status & what needs to be done
* Provides guidance on how to accomplish things
* Support from the team is specific, helpful & relevant
* Provides guidance on how to accomplish things
* Support from the team is specific, helpful & relevant
What do you dislike about the product?
Sometimes it's difficult to navigate through all of the potential pages to find exactly what we need because we don't even know all the potential options (we don't know what we don't know). The team is very supportive, but sometimes we don't even know to ask the question.
(Re: this survey, grammarly's suggestions are singularly unhelpful.)
(Re: this survey, grammarly's suggestions are singularly unhelpful.)
What problems is the product solving and how is that benefiting you?
Our primary issue is SOC compliance. We are a tiny team with no expertise in SOC or compliance in general, so we needed Drata to help us to get where we needed to be, guiding us at every step. Drata has done this excellently & exceeded our expectations in the support, convenience & level of service.
All your security policy for one hour!
What do you like best about the product?
In the past I spended many time for making and implementing security policy for the new company. It was really great difficult job - read standarts, create policies, approve them with collegues, check and configure all possible services... Now with Drata it looks like very easy video game. Drata shows you many useful wisards, workflows, and templaits, checks apps configurations, and users desctops. It's a magic!
What do you dislike about the product?
Unfortunately Drata have a little short list of applications, then it can be connected. I hope it will incress in the future. The second problem is slow synchronisation with AWS - long time between I maked changes in AWS and I see them in Drata.
What problems is the product solving and how is that benefiting you?
Drata solve the greates problem - how to make packet of security documentation. It's very, very useful for startups without comp security team and lowyers. Also Drata checks your realisation of the policyes.
Easy to use Tool, with Great Service behind it.
What do you like best about the product?
There are two specific things I have enjoyed the most with DRATA, the first being the plethora of monitoring capabilities to keep multiple departments in compliance for easy re-auditing. The second is the excellent customer service that sits behind the platform both on individual technical issues that arise and the support you get for specific compliance questions.
My representative Laci White has been extremely helpful in finding solutions to all issues that have arisen and has been a great guide through the whole SOC2 process.
My representative Laci White has been extremely helpful in finding solutions to all issues that have arisen and has been a great guide through the whole SOC2 process.
What do you dislike about the product?
I don't know if we disliked anything specifically, but it would be helpful to add an integration option for none cloud version control applications like GitHub or GitLab community. The Vendor Management could stand to use an upgrade, so there are preconfigured companies and their risk assessments pre-loaded. Still, neither issue is close enough to stop us from recommending this platform above all others in the same field.
What problems is the product solving and how is that benefiting you?
DRATA is walking us through the SOC2 certification currently, and in the near future ISO 27001. With this tool, I have been able to provide Departments with specific conditions in which they are required to operate and have created a nice streamlined path for the company to understand security.
Great product with great people
What do you like best about the product?
their willingness to help a promptness..
What do you dislike about the product?
Too early to tell have them for little time
What problems is the product solving and how is that benefiting you?
They are helping us to achieve SOC2 compliance but automating most of the checks
Allowed our startup to get a huge head start on SOC2 and PCI compliance.
What do you like best about the product?
It was effortless to set up and integrate with our infrastructure and services. It provided daily control tests while we were doing the build-out that helped us catch configuration issues immediately. The control suite and monitoring reduced the cognitive load required for compliance, allowing us to spend more energy building our product. With only having minimal experience with SOC2 and PCI when starting, Drata saved us months of reinventing the wheel of what they provide out of the box.
What do you dislike about the product?
We haven't hit any major bumps with Drata, and nearly all the small things we've brought up with our CSM have been resolved. The integration depth they provide is reasonable for being a platform intended to be used by a wide variety of companies, and they continue to release changes that further add value to the platform. We look forward to future enhancements that will allow us to further tailor and integrate compliance monitoring of our company.
What problems is the product solving and how is that benefiting you?
When we started as a company, we only had a limited number of resources and very specific compliance requirements. Drata allowed us to make massive progress on our compliance journey quickly and easily.
Compliance at your fingertips
What do you like best about the product?
Drata's integrations make compliance effortless and simple. Drata integrates well with commonly-utilized tools in HR, development, training, and various other functions. With the integrations, you're able to monitor compliance on a daily basis from one single tool. It takes away the strain of manually auditing and ensuring compliance to the specific controls, and it's continuously monitoring so you're always aware if the landscape changes.
Aside from the tool itself, Drata's support team goes over and beyond to ensure integration and use of the tool. Ali has been our customer success/account manager and she has done a spectacular job in assisting us through implementation, troubleshooting issues, planning integrations, and everything in between. We had several failing controls when we first started, but Ali took the stress out of using the tool.
Aside from the tool itself, Drata's support team goes over and beyond to ensure integration and use of the tool. Ali has been our customer success/account manager and she has done a spectacular job in assisting us through implementation, troubleshooting issues, planning integrations, and everything in between. We had several failing controls when we first started, but Ali took the stress out of using the tool.
What do you dislike about the product?
Drata continues to integrate with industry standard tools, offering more each quarter so I don't really have anything I dislike.
What problems is the product solving and how is that benefiting you?
Continuous monitoring for compliance controls. Drata provides a single platform solution to monitor various different areas of the company that would typically be a manual review.
Drata is streamlining our SOC2 adoptation
What do you like best about the product?
I like that Drata comes with a workstation agent, giving autonomy and responsibility to every employee, cementing security into the organization because people are confronted with the matter every week. It helps me in raising security awareness without impeding anyone. Working with Gabe has been great so far; responsive, fast and has adequate follow-ups, cutting straight to the point.
What do you dislike about the product?
After the onboarding, we encountered a couple of issues requiring additional integration access. In and by itself, that's fine, but some fine-tuning in the onboarding would be desired for future customers. The Risk Assessment was not that; it was more like a control assessment, and the former has since been introduced as s a paid-for add-on.
What problems is the product solving and how is that benefiting you?
We are going for a SOC2 Type 2 audit for our SaaS platform and software development. We are using Drata to understand what we need to get done before kicking off the audit process. Our software product allows our customers to connect systems and transport data that they may consider sensitive. In addition, many customers have asked us for our security procedures and certifications. Although already having a certified ISO27001 ISMS, SOC2 seemed required to continue growing our business. On top of that, it is a great setup to centralize our (chain of) evidence instead of having this spread out all over our "document storage method", even more so because Drata takes away much of the redundancy between ISO27001 and SOC2 (one piece of evidence can be used for both frameworks).
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