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Drata has helped us streamline our SOC2 roadmap to ensure we meet all the controls.
What do you like best about the product?
Drata helps in ensuring that our policies are compliant and our controls are understood and managed appropriately. This results in a lot of time being saved and in maintaining achievable milestones in pursuit of compliance. Also, the support we receive is helpful, responsive, and knowledgeable. Great support!
What do you dislike about the product?
I have no negative comments. Our experience with Drata has been awesome!
What problems is the product solving and how is that benefiting you?
Drata is always working and improving the platform but the best thing is the additional frameworks that are being added.
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An excellent platform for managing your SOC 2 Certification Journey
What do you like best about the product?
We are using drata to help build a SOC2 framework. We got off the ground running very quickly by using their policy builder. Not only that, but we are able to continuously get expert advice from compliance experts. We are able to do this via email, Zoom calls, or live chat using their "Ask a Compliance Expert" feature right on the platform. My teammates had been using it, but my mind was blown recently when I tried it for the first time. Within 5 minutes of starting the chat, I was able to get answers to all three questions that I had for them. Pretty fantastic!
Our dedicated Customer Service Manager, Linn Fritts (shoutout to Linn) and a joy to work with. Linn is very prompt in addressing all of our concerns or questions. Very patient and always eager to ensure we are getting what we need in order to move forward. As an added bonus, Linn shows up practically at every one of our regular meetings ready to demo something new and useful on the platform. I highly recommend Drata to anyone looking for an inexpensive but excellent platform for managing their security compliance project.
Our dedicated Customer Service Manager, Linn Fritts (shoutout to Linn) and a joy to work with. Linn is very prompt in addressing all of our concerns or questions. Very patient and always eager to ensure we are getting what we need in order to move forward. As an added bonus, Linn shows up practically at every one of our regular meetings ready to demo something new and useful on the platform. I highly recommend Drata to anyone looking for an inexpensive but excellent platform for managing their security compliance project.
What do you dislike about the product?
None that I know of. We have been very happy with Drata.
What problems is the product solving and how is that benefiting you?
Managing our SOC 2 certification and automating the monitoring of the applicable controls all in one place.
Greta is AWESOME!!
What do you like best about the product?
Drata is very user-friendly. It is a one-stop shop for getting your SOC 2 Type 2 Compliance completed. Using the Drata tool makes such a cumbersome process much easier to facilitate.
What do you dislike about the product?
The only "issue" although I don't know that I would even call it an issue is that our audit partner is not familiar with the tool. It may be easier to use one of Drata's partners as your auditors.
What problems is the product solving and how is that benefiting you?
Drata is helping us complete our SOC 2 Type 2 which is a BEAST of a project to put it lightly. Using the Drata tool allowed our team to move at a much quicker speed as opposed to not having Drata.
Drata technology is a winner, but people make all the difference.
What do you like best about the product?
The Drata platform is intuitive and very easy to use. It's the people however, that truly are the most valuable asset. The engineering team takes input from the user experience and quickly turn requests into new product features. The CSM team turns the Drata experience from being a SaaS platform into a SaaS partner. The combination of the two earn my loyalty to the brand.
What do you dislike about the product?
There are very little downsides to Drata. I would appreciate more direct guidance on what evidence or actions are required to meet a control's obligations. At times I've found myself in a place where I feel that I have submitted the required policy and supporting evidence, but additional materials are required. More explicit direction to call out missing items would be appreciated.
What problems is the product solving and how is that benefiting you?
Drata is solving my problem of driving a security program and security culture through technology. Drata gives clear guidance on controls required to meet industry standards which allows for my security program to be metric-driven and show growth and maturity.
Road to ISO Compliance
What do you like best about the product?
Drata's platform is laid out in a logical format to work through the various areas necessary to meet ISO Compliance. Their support team also provides experience to guide you when the monitorning is not understood.
What do you dislike about the product?
ISO Compliance has thousands of standards, and many are not relevant to every company structure. Drata requires going through controls that are not relevant to your business.
What problems is the product solving and how is that benefiting you?
Drata is slowly updating the platform to identify the areas that would be out-of-scope more easily. For example, physical polices are not required as a completely remote company.
Amazing Compliance automation out of the box
What do you like best about the product?
From day one, our experience with Drata was enjoyable; they have a very well thought product to help their clients achieve their compliance goals, from defining the desired scope to having examples of every mapped control.
Our assigned Customer Success Manager (Jessica) has been of great help and very supportive in getting our SOC 2 compliance process in place.
I recommend them big time.
Our assigned Customer Success Manager (Jessica) has been of great help and very supportive in getting our SOC 2 compliance process in place.
I recommend them big time.
What do you dislike about the product?
Templates could be improved with suggestions on whether certain sections apply or not.
Adding a probing period for employees would be a nice to have as well, as some policies would benefit from it.
Adding a probing period for employees would be a nice to have as well, as some policies would benefit from it.
What problems is the product solving and how is that benefiting you?
Make it easy to achieve our compliance goals by providing an all-in-one solution.
Controls monitoring and evidence gathering in an automatic fashion.
Team of experts eager to help us in any question regarding our compliance goals.
Controls monitoring and evidence gathering in an automatic fashion.
Team of experts eager to help us in any question regarding our compliance goals.
Great platform, easy to use and valuable
What do you like best about the product?
Drata is a very powerful platform for us, facilitating all things we needed to get our SOC2 compliance, even the auditor had his dedicated page on Drata and made his evidence collection much simpler.
The platform saved us a lot of resources and made our compliance journey extremely quick and even fun.
The superb dedicated customer service, led by Noah Barnett did a great job and was highly professional to answer all of the questions and find solutions in a timely manner.
The platform saved us a lot of resources and made our compliance journey extremely quick and even fun.
The superb dedicated customer service, led by Noah Barnett did a great job and was highly professional to answer all of the questions and find solutions in a timely manner.
What do you dislike about the product?
To be honest, there isn't much I dislike when I'm using the platform.
What problems is the product solving and how is that benefiting you?
Mostly hire specialists to facilitate our compliance process, and allocate IT/Dev resources to make sure we are monitoring critical metrics regarding compliance.
Drata has been an integral part in improving our cybersecurity practices.
What do you like best about the product?
Drata's compliance experts are always on-call during business hours with an unmatched response time. They have been able to resolve any question I've submitted since becoming a regular user. Additionally, the platform itself is incredible user-friendly even for professionals with less experience in cybersecurity.
What do you dislike about the product?
I have not identified any downsides to using Drata's compliance monitoring platform. Drata should continue to add integrations into the platform for password managers and background check providers.
What problems is the product solving and how is that benefiting you?
Becoming and remaining compliant with applicable information security regulations such as HIPAA, GDPR, and NIST. Additionally, the platform has been instrumental in helping prepare us for audits.
Zero to SOC 2 Hero with Drata
What do you like best about the product?
The hands-on, practical approach to educating a SOC 2 newbie about the audit process and how to use Drata to streamline that process. Drata made introductions to audit partners they felt would best fit our situation.
What do you dislike about the product?
The only minor downside is the inclusion of boilerplate sections to policies for compliance standards that we aren't trying to meet. (ie ISO 27001 specific sections are included when we have indicated we are only trying for SOC 2)
What problems is the product solving and how is that benefiting you?
SOC 2 compliance can be a tedious, time-consuming task. Drata helps by outlining the SOC 2 process, automating much of the evidence gathering, and providing a single dashboard for both the customer and auditor to verify SOC 2 compliance.
Drata - Our Compliance Partner - Fast, Agile and Reliable
What do you like best about the product?
Overview of our compliance status. Drata is superb in giving an overview of where you stand in your compliance quest and what to do next. Also, it is a breeze to manage continued compliance over the platform and stay on top of all the recurring compliance tasks. Having the ability to connect Jira to Drata gives you an edge in planning and executing new compliance projects or reacting to a change in no time. The Drata support team works fast and target oriented, all the meetings are perfectly prepared, and the follow-up is fast and precise. Reaching out to the support team is a pleasure; the reaction time is lightning-fast.
What do you dislike about the product?
There is nothing I dislike about Drata. The service is fast and reliable.
What problems is the product solving and how is that benefiting you?
Time and manpower is the main benefit. We would have to employ more people for compliance if not managed by Drata. Staying current with tasks is a no-brainer, as you can export them to Jira.
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