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Drata for SOC2
What do you like best about the product?
Great support team who does a great job answering questions about Drata product and compliance-related controls.
Product is easy to use.
Product is easy to use.
What do you dislike about the product?
Missing the feature to acknowledge company policies annually for every personnel. As an alternative, I have to create new policy versions every year and ask everyone to acknowledge the new versions, even if they just acknowledge the old version recently.
It will also be great to have a compliance owner rotation feature instead of just specifying a single owner for each control. Then every week there could be a separate person to receive notifications of compliance tasks.
It will also be great to have a compliance owner rotation feature instead of just specifying a single owner for each control. Then every week there could be a separate person to receive notifications of compliance tasks.
What problems is the product solving and how is that benefiting you?
SOC2 controls and auditing
HIPPA and GDPR controls
HIPPA and GDPR controls
Takes a little time to have a real person assigned but once they are they're quite responsive
What do you like best about the product?
If all relevant info is linked to a control Drata can easily tell you if you're compliant
What do you dislike about the product?
That controls are split out to Drata's DCF controls - these didn't map well our audit schedule and meant increased work to get through an internal audit
What problems is the product solving and how is that benefiting you?
One place of truth for internal audits
The tool makes compliance much easier!
What do you like best about the product?
The chat support takes a bit to get used to - most engineers are quick to want to chat with someone live or read docs.... however, having a human on the other end making a quick turnaround with more nuanced support really helps. The AI chatbot helps as well.
What do you dislike about the product?
Some of the checks aren't always straight forward to determine why something failed and how to fix it. Sometimes/many times this is because of different implementations for the check details and/or exclusions.
What problems is the product solving and how is that benefiting you?
It's providing a way for us to see our estate and status and health - and (working towards) making it so that we can keep this running with minimal effort AND provide critical data to auditors and customers (as needed).
Drata support - quick and efficient
What do you like best about the product?
It makes vendor risk assessments easy from start to finish. Can't wait to see what else it can do.
What do you dislike about the product?
I have not run into any dislikes as of yet.
What problems is the product solving and how is that benefiting you?
Ensuring that our vendor risk assessments get completed and on a review schedule.
Drata review
What do you like best about the product?
Great tool, intuitive to use, works perfectly as expected, integrations are easily configured
What do you dislike about the product?
Drata control framework has a learning curve to it
What problems is the product solving and how is that benefiting you?
GRC overhead, time spent during risk assessments, consolidated risk management, heavy automation & single pane of glass for compliance.
The new updates have been bit rickety but otherwise experience with Drata is good
What do you like best about the product?
Ease of use is the best part about drata
What do you dislike about the product?
At times the customer service has been bit slow but not to the point of concern in my view
What problems is the product solving and how is that benefiting you?
We are using drata to support SOC 2 certification
I was locked out of the system. Dante had me back in business very quickly.
What do you like best about the product?
It allows us to see our current status at a glance
What do you dislike about the product?
I didn't find it intuitive to use at first
What problems is the product solving and how is that benefiting you?
We are seeking our SOC2 certification.
Reliable and Safe
What do you like best about the product?
I apprecaite that everything is consolidated into one place. It makes it easy for our security team to keep everyone in compliance. Easy to enroll new employees in and upkeep.
What do you dislike about the product?
I haven't run into any major issues thus far. Although the audit process seems intense, the extra guidance has been helpful.
What problems is the product solving and how is that benefiting you?
Primarily Drata has streamlined all policies related to security and compliance.
Great platform. Customer Support is a true differentiator.
What do you like best about the product?
Drata is very intuitive and includes a plethora of features and functionality for the money. I especially like the policy templates.
What do you dislike about the product?
The Drata Agent, which is a really nice piece of functionality, doesn't play well with some remote management systems. It would be nice if Drata could figure out how to fix that.
What problems is the product solving and how is that benefiting you?
Most of my clients are pursuing and preparing for SOC 2 audits. Using Drata and the automation and integrations really help streamline the entire process. Something else worth mentioning. Auditing firms will often times quote a quicker audit turnaround if you use an automation tool such as Drata.
Drata Review
What do you like best about the product?
How it centlizes everything from a security standpoint.
What do you dislike about the product?
bugs here and there but they often get fixed.
What problems is the product solving and how is that benefiting you?
centralizing all our security frameworks. Helping with the frameworks in question. Managing proof and controlsd efficiently.
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