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Makes compliance easy
What do you like best about the product?
Super easy to configure controls. We implemented and received SOC certification in record time.
What do you dislike about the product?
Nothing, we did not experience any issues.
What problems is the product solving and how is that benefiting you?
Allowed us create automated controls to simplify our SOC-II compliance.
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Drata was able to get our SOC audit completed on-time with easy management and integrations.
What do you like best about the product?
We really liked the automated compliance monitoring of our hosted cloud environments for potentials threats and misconfigurations. With threats and their resolutions highlighted, it was easy to resolve security configurations.
Overall everything was easy to setup and go through on frequent basis.
Overall everything was easy to setup and go through on frequent basis.
What do you dislike about the product?
A couple features such as employees and their respective accounts were not in sync in the cloud environments due to little difficult way of configuring that option. Was able to get help from their support though.
What problems is the product solving and how is that benefiting you?
Drata makes it very easy to manage all controls of the SOC framework (in our case). Multiple integrations allow users to quickly identify loopholes in different environments. Drata also provides instructions on how to solve those issues.
Happy customer and materially better than our prior set up
What do you like best about the product?
Drata has been able to help us consolidate into one place all our security and compliance documentation and ensure we can track that we are continually meeting requirements, and share that documentation with current and prospective customers. This is a massive improvement on the various files, folders, wikis etc that we had before. Their customer facing trust page is great, and I particularly like the in-app chat with support (I had a lot of questions getting started). It was easy to set up integrations with our various systems too. I'm probably not using Drata as much as I was during set up but still find the system easy to use and to get what I need. Finally, they have been responsive in improving their platform with new product features.
What do you dislike about the product?
There is probably only a couple of downsides that I've experienced with Drata but they are complaints around the margins. A two-way integration with our ticketing system would be great for autmatically creating tickets for failing tests. It would be nice to be able to download results of certain tests only into a separate report too. And finally at times I found it hard to find the relevant help article so found myself going to support perhaps more than I would have otherwise. It doesn't have an in-built questionnaire response tool, but does integrate with others
What problems is the product solving and how is that benefiting you?
streamlining our customer privacy questions and teamwork on ensuring compliance with our frameworks
Great support
What do you like best about the product?
Great customer support, very responsive and honest response, constent improvements on the platform.
What do you dislike about the product?
The platform is fairly young so there's a few features to iron out (policy editing notably).
What problems is the product solving and how is that benefiting you?
Removed a lot of the headaches of knowing what to do, where to look for information and how to understand certain piece of regulation.
User
What do you like best about the product?
maintainance controlls and policy center ease of use
What do you dislike about the product?
we need push notifications for failing contols
What problems is the product solving and how is that benefiting you?
having to centralize policies
Drata is the best
What do you like best about the product?
Vendor Management, Controls, Policy selection, continuous monitoring
What do you dislike about the product?
Nothing. It is a great compliance platform
What problems is the product solving and how is that benefiting you?
Consolidating all data in one location for our audits
Automation At its best
What do you like best about the product?
I have been using Drata for 3 years now and it has been amazing. I really like the automation and integration that it offers. On top, their support is amazing. I love that I can get answers instantly via chat
What do you dislike about the product?
There are not much thing that I don't like but only thing is at time UI gets confusing to find the monitoring control from controls.
What problems is the product solving and how is that benefiting you?
It saves lot of time especially if you are a startup where there are lots of thing and usually we don't get time to manage SOC2
Drata's experience
What do you like best about the product?
Drata has become a valuable tool for us as we strive to achieve SOC2 compliance. Achieving compliance has been challenging in the past, but the templates they provide for policies have proven to be incredibly useful!
What do you dislike about the product?
The struggles I have had using Drata have mainly arisen because it's the first time we are attempting to achieve this type of certification, making it difficult to understand what needs to be done. However, the Drata support team has been incredibly helpful and supportive.
What problems is the product solving and how is that benefiting you?
They are helping our company achieve SOC2 compliance, bringing us one step closer to obtaining the necessary certification. They have even assisted us in creating tangible processes to align with the policies
Easy, smart, and a game changer
What do you like best about the product?
Drata has completely automated our SOC 2 reporting process - and has turned a terribly complex process into one that is smooth, simple, and streamlined.
It's also plugs into so many different systems to track the status of our controls, which is a huge time save.
It's also plugs into so many different systems to track the status of our controls, which is a huge time save.
What do you dislike about the product?
Drata is still a growing company and there are sometimes bugs (that are caught quickly and communicated that they are fixed). Drata's team is building fast and continues to make things more and more intuitive.
What problems is the product solving and how is that benefiting you?
Drata helps us save time while staying secure and compliant with our SOC 2 audits. They keep us organized, on task, and focused on what matters.
Drata categorizes all information you input into it in an easy and actionable way.
Drata categorizes all information you input into it in an easy and actionable way.
SOC 2 Audit Prep
What do you like best about the product?
All-in-one tool that assists companies in preparation for various certifications and audits. Without Drata it would have been impossible to be adequately prepared for an audit firm to certify SOC 2 compliance. Our Customer Success Manager Victoria C. really went above and beyond when it came to answering all of our questions in a timely manner and explaining the "How-To's" in getting everything prepped for our Type 1 and Type 2 SOC 2 Audit.
What do you dislike about the product?
Learning how everything inter connects can take awhile and be time consuming but once you figure it out it goes smoothly after that.
What problems is the product solving and how is that benefiting you?
earning a Type 1 and Type 2 SOC 2 Compliant audit to work with other SOC 2 compliant companies. Establishing policies and procedures to enable ore secure operations within our company.
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