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Drata had all the answers
What do you like best about the product?
Elizabeth, our CSM, was an incredible guide throughout our process towards SOC 2 compliance. At every point in the process, we had a clear understanding of what we were missing as well as actionable solutions to solving these issues.
Drata also has a wealth of online resources and Live Chat for any questions we had inbetween check ins. There was never a point in the process where our team didn't feel equipped to tackle the next step. This is all thanks to Drata's meticulous attention to detail, both in their services and in their interface, as well as Elizabeth's wisdom and insight as our CSM.
Drata also has a wealth of online resources and Live Chat for any questions we had inbetween check ins. There was never a point in the process where our team didn't feel equipped to tackle the next step. This is all thanks to Drata's meticulous attention to detail, both in their services and in their interface, as well as Elizabeth's wisdom and insight as our CSM.
What do you dislike about the product?
The Drata app is incredibly well organized and easy to use. That being said, there were times when using the Drata dashboard that my changes were not saved. I had to be mindful when loading files or making disposition changes to make sure they went through successfully.
What problems is the product solving and how is that benefiting you?
Drata makes it incredible easy to monitor controls for security compliance, and understand exactly what needs to get done to mature your security posture. They give clear insight into what improvements need to be made, as well as ample resources to make those improvements a reality.
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My experience with Drata has been amazing so far.
What do you like best about the product?
Drata is very intuitive to use, populate with evidence and navigate overall. It has additional capabilities on top of its main functionality that bring a lot of value.
What do you dislike about the product?
Some aspects of the app are not fully automated, but those have been confirmed to be in the works by their team.
What problems is the product solving and how is that benefiting you?
Drata is essential in our audit/certification processes, as well as tracking our evidence packages and monitoring our security controls.
Truly exceptional Customer Success team
What do you like best about the product?
The Customer Success team has been fantastic. Our CS manager, Jordan Penn, has gone above and beyond on multiple occassions, he's knowledgeable, friendly and seems genuinely dedicated to ensuring I am able to use the software in the best way possible - it's the most impressed I've been by a CS manager uing any software.
The platform itself is clear and well organised. It's full of helpful tips on what means what and how we should be inputting information. Very easy to integrate with other tech, which helps ensure it is hassle free and hands off keeping on top of everything compliance related.
The platform itself is clear and well organised. It's full of helpful tips on what means what and how we should be inputting information. Very easy to integrate with other tech, which helps ensure it is hassle free and hands off keeping on top of everything compliance related.
What do you dislike about the product?
Very little to say in terms of dislikes.
What problems is the product solving and how is that benefiting you?
Helping simplify the process of preparing for an audit
Fairly intuitive product
What do you like best about the product?
Really helpful complimentary documentation, especially for the policies. I did need to reach out to ask for help in order to find the right sections of this documentation but now that I know where it is, super helpful (could be useful to link out in the comments at the top of each policy). The UI is simple to use and has easy link outs ot more details.
What do you dislike about the product?
I expected a formal onboarding, which was never setup or suggested. This may be because I was familiar with similar tools and had already started asking questions, indicating I was already using the platform but it felt like I just suddenly had this tool and needed to find my way from day 1.
What problems is the product solving and how is that benefiting you?
Getting our SOC2 and ensuring constant monitoring as we work to get there.
Great Tool and Support!
What do you like best about the product?
Drata helped us to stay organized and aware of deliverables for continuous compliance.
- The platform is easy to use
- Interface is friendly
- Compliance Monitoring
- Ease of Implematation
- Customer Support
- The platform is easy to use
- Interface is friendly
- Compliance Monitoring
- Ease of Implematation
- Customer Support
What do you dislike about the product?
There isn't much to complain about.
Even though there were a minor issues with integrations, the team was still able to provide soultions to help with automated contols.
Even though there were a minor issues with integrations, the team was still able to provide soultions to help with automated contols.
What problems is the product solving and how is that benefiting you?
SOC 2 compliance
Great at reducing work across multiple audit frameworks.
What do you like best about the product?
I like the automated monitoring to be confident that we're compliant year-round. It's also really good at providing templates for commonly needed policies, risk reviews, and more. When you start with one framework like SOC 2 and add a second in the future like ISO 27001, you won't need to gather all-new evidence; each control is mapped to all applicable standards.
What do you dislike about the product?
It's difficult to exclude some out-of-scope resources in an environment that's always changing, as exceptions are done on an individual resource basis. For example, if your AWS account has applications in scope for GDPR plus many others, they'll all get pulled into Drata and it's not easy to stay on top of the exceptions.
What problems is the product solving and how is that benefiting you?
It helps us get ready for security compliance audits. Saves hours of prep and saves time on calls with auditors by giving them a portal where they can see live status. However, it doesn't cover nearly all of what a thorough auditor will ask for, so it's not a magic bullet.
Outstanding Compliance Partner!
What do you like best about the product?
Working with Drata, alongside the exceptional expertise of Nicholas Chapman, has been a game-changer for our company's compliance efforts. Drata's outstanding platform, coupled with their top-notch consulting services, has enabled us to not only reach but also maintain crucial milestones for GDPR, SOC, and ISO compliance.
Drata's platform is a true gem, making the often complex world of compliance streamlined and manageable. It provides the tools and insights necessary to ensure that our company remains in full compliance at all times. What truly sets Drata apart, though, is the invaluable guidance and support we've received from Nicholas Chapman and the Drata team. Their wealth of knowledge and commitment to our success have been instrumental in navigating the intricate landscape of regulatory compliance. We have always received immediate assistance and answers to our questions at any time.
Thanks to Drata and Nicholas, our company can confidently face compliance challenges, knowing that we have a trusted partner by our side with a platform that allows us to monitor and control our compliance requirements. We wholeheartedly recommend Drata to any business in need of a reliable compliance solution.
Drata's platform is a true gem, making the often complex world of compliance streamlined and manageable. It provides the tools and insights necessary to ensure that our company remains in full compliance at all times. What truly sets Drata apart, though, is the invaluable guidance and support we've received from Nicholas Chapman and the Drata team. Their wealth of knowledge and commitment to our success have been instrumental in navigating the intricate landscape of regulatory compliance. We have always received immediate assistance and answers to our questions at any time.
Thanks to Drata and Nicholas, our company can confidently face compliance challenges, knowing that we have a trusted partner by our side with a platform that allows us to monitor and control our compliance requirements. We wholeheartedly recommend Drata to any business in need of a reliable compliance solution.
What do you dislike about the product?
I can only provide positives about working with Drata and using their platform.
What problems is the product solving and how is that benefiting you?
Drata has allowed us to obtain and maintain our compliance requirements and to obtain ISO, SOC and GDPR certifications.
Made quick work of my PCI audit
What do you like best about the product?
I enjoy having the automation to connect similarities between multiple frameworks. I no longer need to keep track of various framework requirements and perform gap analysis on them. It is also extremley easy to use for both the administrators and company employees. Implmentation was easy, and the support team walked me through any issues I had. The amount of integrations with products I use makes it helpful to keep from having to check as many things manually.
What do you dislike about the product?
The only downside is that employees only see the documents assigned to them, which requires them to accept each one individually . I prefer to have all compliance docs available for review, but only assign specific ones to groups.
What problems is the product solving and how is that benefiting you?
It solves having to keep track of requirements of all frameworks and combines them in an easy to use portal. It also helps provide a centralized location for documents as well as an easy to use audit portal.
Amazing product and team!
What do you like best about the product?
As a small team tackling the complex Compliance process can be very difficult. Drata helped us navigate the complex requirements, needs, and documents required to get off the ground.
The team is especially helpful both pre-sale and post-sale to ensure you are successful. Our CDM Mike helped us stay on track and offered monthly and weekly syncs (early on) to help us learn the platform. He was available whenever we needed to discuss the platform, compliance needs, docs on their site etc, etc. The compliance experts in the app are very helpful with any random question you have, far exceeding my expectations on the kind of support you can get via a chat tool.
Would definitely recommend their team and product!
The team is especially helpful both pre-sale and post-sale to ensure you are successful. Our CDM Mike helped us stay on track and offered monthly and weekly syncs (early on) to help us learn the platform. He was available whenever we needed to discuss the platform, compliance needs, docs on their site etc, etc. The compliance experts in the app are very helpful with any random question you have, far exceeding my expectations on the kind of support you can get via a chat tool.
Would definitely recommend their team and product!
What do you dislike about the product?
Can't think of anything right now. The team and product was very helpful!
What problems is the product solving and how is that benefiting you?
Drata seeks to make the complex landscape of compliance more accessible. They help you quickly grasp what work you need to do and how to divide and conquer it across you team.
Very Helpful
What do you like best about the product?
The upside of using Drata is its customer support, we've had the pleasure of working with Jordan and he has been a huge help in our process to become SOC2 certified, we would have been so lost without him.
What do you dislike about the product?
The downside of using Drata is that it can be overwhelming at first with so many options available, it's easy to get lost. But after you use it more frequently, you start learning how to navigate and find what you're looking for. It does become easier to understand with time.
What problems is the product solving and how is that benefiting you?
having everything in one place.
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