Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Drata - Easy to use and very helpful
What do you like best about the product?
All of the continous monitoring of controls and details of what is necessary. Along with the Live chat feature for questions.
What do you dislike about the product?
Sometimes uploading new policies from Confluence can cause weird formatting.
What problems is the product solving and how is that benefiting you?
Drata is working to help us acheive SOC 2 compliance and Drata listing out all the necessary evidence is extremely helpful.
- Leave a Comment |
- Mark review as helpful
Taking much of the effort and guesswork out of compliance.
What do you like best about the product?
Drata is much easier to use than other compliance platforms that we have used and was easy to get up and running. When we do have questions or issues, their support team can be contacted directly via chat within the platform and are friendly, responsive, and knowledgeable. We feel like Drata will be an excellent partner for years to come and we appreciate the straightforward pricing per framework. That will make it easy to grow in the future as we add additional frameworks.
What do you dislike about the product?
We wish that there were additional automations or improvements on some of the existing integrations. For example, many of the monitors/tests are geared towards Jira being used for tracking things such as onboarding/offboarding. We use Freshservice for that and even though there is a Freshservice integration, we cannot currently tell Drata to look at Freshservice for those types of tickets. This is frustrating as it means we then have to submit that evidence manually.
Additionally, we wish that there was more clarity or guidance around when a test is failing. For example, a test may fail for a variety of reasons such as reliance on a policy being approved or evidence being provided. It's not always clear why a monitor or control is failing. Is it due to the policy? Is it a lack of evidence? Should that evidence have been pulled automatically or is it something we need to provide manually? This could be streamlined and provide more detailed guidance as to what exactly is needed to fix it.
Additionally, we wish that there was more clarity or guidance around when a test is failing. For example, a test may fail for a variety of reasons such as reliance on a policy being approved or evidence being provided. It's not always clear why a monitor or control is failing. Is it due to the policy? Is it a lack of evidence? Should that evidence have been pulled automatically or is it something we need to provide manually? This could be streamlined and provide more detailed guidance as to what exactly is needed to fix it.
What problems is the product solving and how is that benefiting you?
We needed a product to help us manage our SOC2 compliance while providing the ability to easily add additional frameworks in the future. When doing so, we wanted to try and maximize the work already completed towards those additional frameworks.
A Worthwhile Option
What do you like best about the product?
Drata made management of our SOC 2 process easy. We had no idea how deficient we were until we spun of Drata and saw all of the things we still needed to do. Also, the Customer Support system and team are hands down the best I have worked with in my 30 years in hospitality and tech.
What do you dislike about the product?
Not much to dislike. For SOC 2 it's very clear what needs to be done. I can't speak for other frameworks.
What problems is the product solving and how is that benefiting you?
As a SaaS company, having our SOC 2 is vital and Drata has allowed us to do that after years of trying without a tool.
Great Automation capabilities & amazing support
What do you like best about the product?
Very responsive Support
Good automation workflows
Good automation workflows
What do you dislike about the product?
Nothing as such. So far so good. will point out any issues when I come across
What problems is the product solving and how is that benefiting you?
Cloud compliance automation
Wonderful People
What do you like best about the product?
I love working with my customer success manager, Craig Macaraeg, and all the wonderful support team like Tony, Aiden, and Rick. These guys made working within Drata so much easier. Craig literally met with me every two weeks and was genuinely concerned about my work. Tony and the gang were always happy to help me when I had questions. Even dumb ones. I was in Drata nearly every day working on something. So I spoke to the teams quite a bit. The platform itself was very easy to use. Things got set up and you didn't really have to worry about them.
What do you dislike about the product?
Sometimes I got lost in all the features. It was hard to keep up with all the new features coming out. This isn't necessarily a bad thing from a normal users perspective. I am just very new to compliance work so it was easy to get lost. But the support and customer success people were always there to help. Another minor gripe I have was with the policy editor. It was hard to edit directly in the browser so I often took the text and pasted it into Word. But since I did that, pasting it back into the editor would wreck the formatting. I wanted to use the editor for after I got the policy mostly set. It makes it easier to perform small changes. Rather than having to constantly upload new files. Which got confusing.
What problems is the product solving and how is that benefiting you?
My company had no clue how nor any groundwork done to get started in the complex world of compliance. Drata took us from completely ignorant to participating in our first SOC 2 Type 1 audit in about a year. (The length of time is mostly my company's doing. Change is slow when you go from nothing to something.)
DRATA Review
What do you like best about the product?
DRATA allows you to manage your entire GRC program from one tool out the box. Great policy templates, solid risk register and the ability to run audits from one tool. Easy to use and understand.
What do you dislike about the product?
Drata needs to add more EDR options and change the follow of Risk Assessment module.
What problems is the product solving and how is that benefiting you?
Automated work flow and visibility
Helpful product for approaching SOC 2 Compliance
What do you like best about the product?
User Friendly
Easy to set up and use
Easy and useful integrations
Fantastic and helpful support
Extensive risk library with helpful visuals
Easy to set up and use
Easy and useful integrations
Fantastic and helpful support
Extensive risk library with helpful visuals
What do you dislike about the product?
Drata agent had some issues with some machines, especially during the install
Further integrations, especially with EDR software, would have been helpful
Further integrations, especially with EDR software, would have been helpful
What problems is the product solving and how is that benefiting you?
We are using Drata to persue SOC2 compliance. Drata is the tool we are using to assist us in meeting all the requirements and provide the auditor with the tools needed to check our compliance.
There was a learning curve, but now I find everything very useful.
What do you like best about the product?
Fast customer support. I think all the other parts can be finetuned with engineering efforts, but the fact how the support is acting makes my life happier when in need.
What do you dislike about the product?
Policies/Controls navigation sometimes is tricky and I need to have tons of tabs opened not to loose my initial view.
What problems is the product solving and how is that benefiting you?
Compliance tracking and everything related to these topics.
Drata is the best compliance tool.
What do you like best about the product?
The ease of the platform to handle all of our compliance needs. Simple walkthroughs and more importantly prescription for what you need. Support and on boarding are incredible! The number of features included in the license is great! All in one platform that was easy to set up and get my employees enrolled in.
What do you dislike about the product?
Nothing really to note as of now. Everything in the platform is working as advertised.
What problems is the product solving and how is that benefiting you?
Drata is solving our manual approach to compliance frameworks.
Great platform, Amazing CSM
What do you like best about the product?
It's an easy and powerful platform to use. Our CSM was Elizabeth, and she has been absolutely amazing to work with. She's proactive, supportive, and has single handedly helped make my life easier as a security practitioner.
What do you dislike about the product?
Haven't experienced any issues in the last 12 months of working with them.
What problems is the product solving and how is that benefiting you?
Automated SOC 2
Audit prep
Using security as a marketing tool
Audit prep
Using security as a marketing tool
showing 191 - 200