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External reviews

827 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Seamless ISO 27001 Compliance with Stellar Support

  • January 16, 2024
  • Review provided by G2

What do you like best about the product?
Drata simplifies the complex process of achieving and maintaining ISO 27001 compliance. Its automated monitoring and intuitive platform ensure continuous adherence to compliance standards. The standout feature is the exceptional support from the Drata team, particularly the dedicated account managers who offer timely, knowledgeable assistance. Overall, Drata’s combination of powerful software and outstanding support makes it an invaluable asset for any compliance-driven organisation.
What do you dislike about the product?
While Drata is a robust tool for compliance, navigating through the wealth of features and options can be a bit overwhelming for new users at first. However, the learning curve is quickly overcome with the help of their support team.
What problems is the product solving and how is that benefiting you?
Drata addresses the challenge of managing complex compliance requirements by automating continuous security control monitoring and evidence collection.


    Marie-Eve L.

Excellent software to monitor a certification

  • January 13, 2024
  • Review verified by G2

What do you like best about the product?
We liked it because it monitors different security parameters and it is also tracking who did what from a security standpoint.

We used it first when we were doing our Iso 27001 certification and we are still using it to monitor our current performance. It was also very useful when we upgraded from ISO27001-13 to 27001-22. It is comprehensive that made the qualification and audit easier for us and for the reviewer.
What do you dislike about the product?
Sometimes there are no reg flags where some proof should be found and also sometimes there are flags just because a employe computer was not online for more than a day. Overall these are minors concerns and we were able to relay the information to the support team.
What problems is the product solving and how is that benefiting you?
we were looking for an easier way of achieving our iso certification and tracking our progress over time. It was also very useful when we upgraded from ISO27001-13 to Iso-27001-22. The tool is easy to use for our team and provides good visibility into our progress.


    Elizabeth M.

Drata simplified our compliance monitoring.

  • January 13, 2024
  • Review verified by G2

What do you like best about the product?
It has a clean interface, is easy to use, and has reputable auditors.
What do you dislike about the product?
There are still some frameworks drata doesn't have that we have to purchase "custom" frameworks.
What problems is the product solving and how is that benefiting you?
Compliance monitoring and ease of auditing.


    Primary/Secondary Education

SOC it 2 me (sorry... had to)

  • January 12, 2024
  • Review verified by G2

What do you like best about the product?
Drata tools and processes save my teams 100's of hours and our Customer Service Manager is an excellent task master.
What do you dislike about the product?
It would be great if Drata had a separate yet organic team to perform the audit.
What problems is the product solving and how is that benefiting you?
Our customers are mandating SOC2 compliance by a specified time. We needed the right tools and processes that would allow us to prepare for SOC2 in a short time frame.


    Nicolas M.

Build a security strategy from scratch

  • January 12, 2024
  • Review verified by G2

What do you like best about the product?
I use Drata every day. Drata offers a comprehensive list of requirements to meet and controls to be put in place for each certification. They are easily understandable if you have some basic skills in security.
What do you dislike about the product?
There are often issues with the different connections and the support struggles to sort them out.
What problems is the product solving and how is that benefiting you?
It provides me the precise list of requirements I need to meet to pass a security certification.
I get access to templates and it gathers automatically a lot of information from the connections.


    Information Technology and Services

Still the best place for compliance and audit checking

  • January 12, 2024
  • Review verified by G2

What do you like best about the product?
The software is simple enough that anyone can understand what is happening but complex enough so that when passing information about technical tasks no one is looking at you with a blank face.

Implementation of the tasks are described well and any time I have any queries I the in app chat is always handy and if it is something more complex my account manager will contact me shortly afterwards.
What do you dislike about the product?
When you having a failing tasks there is no notification either through email or some other method to advise this. Had a case where something change and the monitored task was failing but didn't pick it up until i checked Drata at the end of the week.
What problems is the product solving and how is that benefiting you?
Drata solved our problems with setting up, monitoring and tracking SOC2 compliance. We have gone further than this and using it to keep on top of our GDPR and soon ISO27001.


    Eric P.

Great layout and quite intuitive. Helps you organize all you compliance work.

  • January 12, 2024
  • Review provided by G2

What do you like best about the product?
The best feature of Drata is that it helps you organize all the controls you need in place - in order to be certified accoring to the certification of your choice. If your employees haven't read the required policies or performed the training they were supposed to do, Drata will remind them or you can easily go into the dashboard to see who you need to chase.
Another thing that stands out is its beautiful design. It really is one of the better softwares from en esthetic point of view. The intiutive GUI makes Drata easy to use and the many ready-made templates make the the implementaion easy.
Compliance can be complicated but the chat function with customer support is really quick and the people there are knowledgeable and respond quickly to any technical or compliance related questions.
Frequency of Use: When you implement Drata, you need to use it a lot. But once up and running, I use Drata more as a tool to follow up any gaps towards being certified.
I also really like that Drata has made it easy to share our compliance work with potential customers in a "trust center". Here you can tailor what you show to your customers and share all the information you want by sending them a URL. We try to do this before onbaording a new customer to eliminate a tedious compliance process from the customer's side.
What do you dislike about the product?
Some of the evidence is static and you can fool Drata by uploading something that is not real evidence. However, there are more and more integrations towards other systems, which makes evidence live and up to date.
What problems is the product solving and how is that benefiting you?
Drata his helping us aligning all the internal policies and controls but also helping us to communicate it and building trust towards the entire supply chain and ultimately our customers.


    Computer Software

Best SOC 2 readiness platform we investigated

  • January 11, 2024
  • Review verified by G2

What do you like best about the product?
- Best in class UI for compliance readiness
- Live customer support in-app
- Straightforward to use
- Agentless monitoring (I don't want 3rd party agents monitoring cloud infrastructure as that's very deep access)
What do you dislike about the product?
- Overly prescriptive SOC 2 controls and evidence; there are workarounds for custom controls and evidence, but they require much more manual work
What problems is the product solving and how is that benefiting you?
- Manages policies, controls, and evidence for SOC 2 compliance
- Automated monitoring (quality varies) for continuous control compliance - e.g. checking that all users' endpoint devices match our security policies and recording for the auditor
- Formalized method for sharing compliance documents with customers and organizing readiness with auditors


    Parminder B.

Drata: Making Compliance Easy and Effective

  • January 11, 2024
  • Review verified by G2

What do you like best about the product?
Drata is a big win for anyone dealing with compliance. It's super easy to set up, which is a huge relief. What's really cool is the number of integrations it offers, letting you automate pretty much all your compliance tasks and keep an eye on them all year round.

If something goes wrong, Drata doesn't just leave you hanging. They have really helpful guides that show you how to fix issues, which is great for peace of mind. The team behind Drata really listens to what users need and keeps adding new stuff to make it even better. We've been using it for three years now, and it just keeps getting better. We're big fans of everything Drata does!
What do you dislike about the product?
We haven't found anything to dislike about Drata. It's been an excellent tool for us, especially since we're using multiple frameworks like SOC2, HIPAA, and GDPR. Drata handles them all brilliantly.
What problems is the product solving and how is that benefiting you?
Drata's integration capabilities are a game-changer for us. They make our life so much simpler. We don't need to stress about constant monitoring because Drata does it for us. This saves us a lot of time and effort every year, ensuring that our compliance is always in check without the extra hassle.


    Trevor E.

Automation Our Compliance Process for the Win

  • January 11, 2024
  • Review verified by G2

What do you like best about the product?
Drata is well integrated with the majority of cloud systems we use to manage our business and platform.
What do you dislike about the product?
Some aspects of the UI navigation seem to be more hidden than they need to be. There are a number of workflows that require many clicks to get to the right screen.
What problems is the product solving and how is that benefiting you?
We are HIPAA compliant and SOC 2 Type II audited. We are using Drata is the data collection and exchange platform for everything.