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Great product, provides guidance in navigating complex compliance
What do you like best about the product?
Very easy to use and integrate. Flexible product allows quick pivot to new compliance areas. Saved significant time and money with audits and compliance.
What do you dislike about the product?
Some areas can be clunky, or buggy but support handles most issues quickly
What problems is the product solving and how is that benefiting you?
Regulatory compliance with HIPPA, SOC and NIST. As a regulated company we have high standards to meet and Drata is helping us do so efficiently and effectively.
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great founding team and has supported our investors
What do you like best about the product?
ease of use. logging in and have a good view of fields that i need.
What do you dislike about the product?
connectivity - api keys. could be better at using outside systems.
What problems is the product solving and how is that benefiting you?
soc 1
Powerful and easy to use
What do you like best about the product?
Great platform for storing and documenting compliance activities and evidence. Online support and chats have been very helpful.
What do you dislike about the product?
It would be good if the platform also provided more guidance on and even a walkthrough on key compliance activities. For example, a guided walkthrough on tabletop exercises or recommendations on pentest services.
What problems is the product solving and how is that benefiting you?
Using the platform to support and maintain SOC-1, SOC-2 and PCI compliance.
Never going back!
What do you like best about the product?
Ease of use (I'm a non technical end user) and I never thought I would be in a security tool this often as a salesperson - it's so easy
What do you dislike about the product?
No complaints - maybe expanding use cases for legal - but that's not been a problem
What problems is the product solving and how is that benefiting you?
In sales - I want to speed up the security review process as much as possible and provide all of the information in a central location.
But I also want to control who sees the documents and get alerts when they do.
Drata makes it super easy to do all of that. Never throught I would be in a security tool as often as I am!
But I also want to control who sees the documents and get alerts when they do.
Drata makes it super easy to do all of that. Never throught I would be in a security tool as often as I am!
No ability to add users
What do you like best about the product?
Gives us a process for getting ISO27001 that would have been difficult to follow otherwise.
What do you dislike about the product?
There's only really one thing, but it's important and incredibly painful. There's no ability to add your own users if they don't exist in your IDP. For example a contractor that doesn't have their email address on your domain - you cannot bring them into the system. This has wasted so much time as we need to find alternative systems for things that we're already paying for as part of Drata.
What problems is the product solving and how is that benefiting you?
ISO27001 is complicated and Drata at least makes the process easier to understand. There's a lot of value just in their documentation despite the platform being difficult to navigate.
Great experience and user friendly solution, hard to imagine not having it to manage our compliance
What do you like best about the product?
The product does exactly what it was sold to do - make compliance and monitoring more automated so it is not such a daugnting task to keep up with. The integrations are a game changer and the training and support are fantastic.
What do you dislike about the product?
Not much to say here, I look forward to more integrations and additional compliance add-ons in the future.
What problems is the product solving and how is that benefiting you?
Drata helped us completed our SOC 2 audit and is automating our continious monitoring needs.
Compliance accountability - Drata is a great platform for you!
What do you like best about the product?
This platforms helps us to keep the organization accountable with every complaince cert we require. Not only does it keep everything in one place, but the regular checks means that we don;t lose sight of areas that otherwise would be easy to drift from. Additionally, the ability to connect multiple frameworks, means we need to do the hard work only once!
What do you dislike about the product?
Some frameworks are not mapped fast enough, but the company is quick to respond to requests and address questions.
What problems is the product solving and how is that benefiting you?
Compliance managmeent and auditing
Drata has provided us an excellent compliance experience.
What do you like best about the product?
The Drata platform is organized logically and pragmatically to guide the compliance experience. We were able to work through and complete our SOC 2 Type 2 compliance and resulting successful audit in just a few months. Drata organized our approach and harnessed what can be a very undirected activity.
What do you dislike about the product?
I really don't have a dislike about Drata. On some occassions when Drata spots a problem in our compliance, it can take some work to discover the real problem. I have found that is usually just a user learning issue, to know where to look. When I could not find the issue, the help center and customer support team was quick to help me find the resolution.
What problems is the product solving and how is that benefiting you?
We provide custom business solutions for clients and needed to operate in a SOC 2 Type 2 certified environment. Drata helped us obtain our certification, but also provided us with a continously monitored environment. We can now correct any issue as it occurs. Drata has also allowed us to integrate some of our key security solutions into a more comprehensive experience.
The best customer service ever
What do you like best about the product?
The bi-weekly support meeting and the user friendly platform
What do you dislike about the product?
The templates don't provide enough details to be able to complete the compliance forms alone.
What problems is the product solving and how is that benefiting you?
Government compliance policy in cybersecurity
Drata makes staying in compliance fairly easy (at least on the HR side)
What do you like best about the product?
It's been fairly easy to keep up with policy additions and changes, and we have made most use of personnel compliance in our HR / IT departments, to make sure onboarding and offboarding of employees is done in compliance.
What do you dislike about the product?
We had some initial hiccups getting our HRIS to successfully "talk" to Drata but we were able to get that resolved with help from our HRIS programmers who worked with Drata's API. Their customer support has been ok but not amazing.
What problems is the product solving and how is that benefiting you?
For my department, Drata helps make sure that onboarding and offboarding of employees is both smooth and completely compliant.
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