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Fast & Great customer service
What do you like best about the product?
There's agent answering all kinds of questions.
What do you dislike about the product?
It's pretty self served. You have to do all the heavy lifts.
What problems is the product solving and how is that benefiting you?
Make compliance easy to manage
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Geting started and getting better
What do you like best about the product?
We know that compliance != security, but it's a great way to just GET STARTED on a security journey. Drata helps make this easy.
What do you dislike about the product?
Not too many downsides, but like any non-directly-revenue-related expense, it can be hard to get budget. The ROI is there, though!
What problems is the product solving and how is that benefiting you?
Saves time, helps keep "eyes in the sky" on our control, makes the audit process easy.
Technical Communications Program Manager
What do you like best about the product?
The cummination of all the areas that need to be established in order to get prepared for an SOC 2 audit and a friendly, dashboard. The UI is easy to use.
What do you dislike about the product?
We expected to have the ability to collect the security training completion records from Paylocity, but upon deeper examination, that API didn't exist in Drata, so we have to do our uploads to our employee security training certifications manually.
What problems is the product solving and how is that benefiting you?
How to get prepared for the audit and keeping track of what needs to be done.
Promising
What do you like best about the product?
The SaaS platform and integraion with other SaaS solutions are promising and worth investigating
What do you dislike about the product?
Some of the SaaS integrations are slower than they should be - it seems like some of the other SaaS infrastruture that supports other data sources is throttling the Drata connections
What problems is the product solving and how is that benefiting you?
Use it to produce compliance telemetry for use in executive briefings
Review of 6 month customer
What do you like best about the product?
Ease of Use, customer support, Number of connections
What do you dislike about the product?
Understanding of Connection Errors, and backend drata workflows
What problems is the product solving and how is that benefiting you?
Being able to tie policies to frameworks, and gaining visability to security tools.
Jumping into GRC
What do you like best about the product?
Platform helps first timers like myself comfortable with the frameworks we are starting our journey on. Reporting and automated tests help reduce time for us and avoid use spreadsheets.
The Drata support is also very helpful and responsive
The Drata support is also very helpful and responsive
What do you dislike about the product?
Its not free.
In all seriousness the policy editor is hot garbage. Working between the editor UI and copy/pasting between Google Docs or MS word is terrible.
In all seriousness the policy editor is hot garbage. Working between the editor UI and copy/pasting between Google Docs or MS word is terrible.
What problems is the product solving and how is that benefiting you?
I was tasked with getting my organization ISO 27001 compliant. As a one-man IT department I needed a platform and partner that can help me manage my time better. Continious monitoring, policy templates, support that is always available and a nice dashboard for reporting has helped so much and we're only getting started with our compliance journey!
Software Engineer at a small startup
What do you like best about the product?
We are just starting with security and compliance form our app and Drata looks promiosing
What do you dislike about the product?
nothing as of yet as we are just starting
What problems is the product solving and how is that benefiting you?
We are looking to get security compliance to present to our partners and inverstors and Drata is helping us in getting that
Great for keeping us compliant continuously
What do you like best about the product?
Integrations with all 3rd party systems.
What do you dislike about the product?
Need more user-roles for real enterprise use.
What problems is the product solving and how is that benefiting you?
Setting up for compliance and continuous monitoring for the controls.
Drata and the GRC Journey
What do you like best about the product?
Since implementing DRATA I have seen a reduction in audit burden on valuable resource within the company which has lead to increased productivity. DRATA has offered a simple one stop management tool for simplifying governance management.
What do you dislike about the product?
The risk management module still has some way to go to reach the level of maturity required for large enterprise.
What problems is the product solving and how is that benefiting you?
DRATA has enabled the [rimnciple of evidence once comply many which has reduced the time required for evidence collection. In addition it has also coalesced the audit experience for staff and external auditors.
Enhancing my security and compliance program
What do you like best about the product?
The organization it gives to my program. Having the policies, controls, and vendor risk profiles all in one place really helps get quick access into our compliance and risk posture, and identify any gaps that require extra attention.
What do you dislike about the product?
Nothing major, but I have a few product improvements that would be helpful. In the Risk Assessment module, would love it if you could customize the risk assessment to meet whatever risk assessment methology you're working towards, whether its a HIPAA risk assessment, or NIST 800-30 risk assessment.
There's a few places where having quicker automation for updating control information would be helpful, which is currently a manual process. However, I think that's likely a unique issue to our situation, so might not make sense to build a whole dedicated feature.
There's a few places where having quicker automation for updating control information would be helpful, which is currently a manual process. However, I think that's likely a unique issue to our situation, so might not make sense to build a whole dedicated feature.
What problems is the product solving and how is that benefiting you?
Organizing all controls and documentation involved with my security and compliance program.
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