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External reviews

49 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dereain P.

Essential

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
Provides the ability for us to do daily operations in a secure and safe manner. The control we have is unmatched. Also the customer support is unmatched
What do you dislike about the product?
Sometimes the UI IS slow. Which hinders our operations.
What problems is the product solving and how is that benefiting you?
Let's our users hold their assets safely.


    Jordan B.

Ignite Empower Connect

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
Fireblocks is a comprehensive solution allowing companies of all type the ability to creatively solve use cases in a secure and efficient manner
What do you dislike about the product?
Fireblocks can succumb to issues from time to time but their support team is responsive.
What problems is the product solving and how is that benefiting you?
Secure custody allowing our clients the peace of mind with their digital asset storage.


    Catarina L.

Amazing

  • December 03, 2024
  • Review verified by G2

What do you like best about the product?
Speed and access and connection with different venues
What do you dislike about the product?
Nothing in particular. Everything is good
What problems is the product solving and how is that benefiting you?
Connecting with different blockchains


    Financial Services

Great industrial crypto wallet

  • December 03, 2024
  • Review verified by G2

What do you like best about the product?
Great user experience with great security
What do you dislike about the product?
Friction on some uses caes for my ops team
What problems is the product solving and how is that benefiting you?
Secure wallets management


    Financial Services

Half a Decade Using Fireblocks

  • October 03, 2024
  • Review verified by G2

What do you like best about the product?
The ease of use is by far one of Fireblocks’ strongest attributes. From day one, the platform was intuitive, with a well-thought-out user interface that makes moving assets, managing user permissions, and handling wallet infrastructure straightforward. Fireblocks has done an excellent job of balancing security with user experience, something that is often difficult to achieve in the digital asset space. Implementation was equally smooth, and we were able to integrate it into our tech stack without significant delays. I have spent nearly 5 years using Fireblocks sending hundreds to thousands of transactions a day using a mixture of their API and UI.

Moreover, Fireblocks' customer support deserves special mention. In instances where we’ve required guidance—whether for troubleshooting or optimizing our use of the platform—their team has been highly responsive and knowledgeable. It’s clear they prioritize customer experience, and that has been consistent over the years. The platform's broad suite of features has also been a strong point, providing all the necessary tools to safeguard and efficiently manage our assets.
What do you dislike about the product?
While Fireblocks is largely user-friendly, there are times when the interface feels like it could be simplified for user experience. As an example, certain approval workflows aren't as straightforward as they could be, which occasionally leads to minor delays.

Fireblocks offers a variety of integrations, but the ease of implementing them can differ. Depending on your existing tech setup, you might encounter some obstacles that require additional effort to resolve. They've rolled out numerous updates and new features but still some workflows could be simplified and have less of a learning curve.
What problems is the product solving and how is that benefiting you?
Fireblocks has been instrumental in helping us efficiently manage the wallets of hundreds of thousands of customers. By enabling seamless asset transfers between wallets, they’ve greatly simplified our custody management process. This has allowed us to securely and efficiently sweep assets as needed, ensuring smooth operations and robust security across our entire customer base.


    Bilal M.

One of the most unique services on the market

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
It offers one of the easier uses of crypto and makes it a lot easier to understand and overall the whole token seems to be very solid.
What do you dislike about the product?
I would like if there was more support on the dev side for mroe constant updates to comepte with other alt coins
What problems is the product solving and how is that benefiting you?
The ease of access to my funds and quick transcaction speed


    Information Technology and Services

Impressed by the asset management capabilities

  • September 23, 2024
  • Review provided by G2

What do you like best about the product?
The user interface is intuitive, even for a non-technical individual. Setting up wallets and transferring assets is straightforward, and I appreciate how Fireblocks integrates with multiple exchanges and DeFi protocols. It really feels like a one-stop shop for managing crypto transactions.
What do you dislike about the product?
The pricing is on the higher side, especially for smaller companies or individuals. It feels like you're paying a premium for the security, which is great, but it can be a bit much if you're not managing large amounts of assets.
What problems is the product solving and how is that benefiting you?
Fireblocks provides a streamlined platform for seamless transfers. It integrates with various exchanges and DeFi protocols, allowing you to move assets securely and efficiently without manually dealing with private keys or worrying about transaction errors.


    Information Technology and Services

It was not the best but it was simple and easy to use

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I found that the automatic filling helpful
What do you dislike about the product?
nothing really I just feel like we can do better with some information that can be prefilled in
What problems is the product solving and how is that benefiting you?
It helps me keep my cyrpto safe and that benefits me in helping me reserve my money


    Market Research

Fireblocks is great!

  • September 16, 2024
  • Review provided by G2

What do you like best about the product?
I like that i know I am getting authenitc reviews
What do you dislike about the product?
I have no negative thoughts, just not enough use of it yet
What problems is the product solving and how is that benefiting you?
It's solving my need for organization whihc leads to higher productivity for myself


    Kahin W.

Fantastic for digital assets

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
Managing digital assets. Also it's security is top notch.
What do you dislike about the product?
Nothing so far but it's pretty efficient.
What problems is the product solving and how is that benefiting you?
Managing my digital assets all in one place