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External reviews

249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Reduce our workload

  • October 06, 2021
  • Review provided by G2

What do you like best about the product?
Reduce our workload for our customers servers.
What do you dislike about the product?
Better rule writing documentation and alerting feature.
What problems is the product solving and how is that benefiting you?
Unauthorized access.


    Dianis C.

AL MDR review

  • October 06, 2021
  • Review provided by G2

What do you like best about the product?
using AL MDR is an incredible experience as it has lots of features
What do you dislike about the product?
Daily and weekly log review can be in better format with more details
What problems is the product solving and how is that benefiting you?
AL was integrated with our cloud accounts, and it is providing a better view to analyze the cloud logs


    Health, Wellness and Fitness

Alertlogic MDR - reassurance in uncertainty

  • October 06, 2021
  • Review verified by G2

What do you like best about the product?
The most helpful aspect is the CIS benchmarking and reporting
What do you dislike about the product?
I do not have any particular downsides for the product
What problems is the product solving and how is that benefiting you?
AWS and on premise threat detection and response services with triaged escalation to local teams


    Insurance

A wealth of tools to monitor cloud-based resources

  • September 30, 2021
  • Review provided by G2

What do you like best about the product?
Threat detection against hosted applications and provides vital information every minute on our security posture
What do you dislike about the product?
We were not sure about Alert Logic at first bu now I'm confident to say I like all the features
What problems is the product solving and how is that benefiting you?
Asset visibility, threat detection and assessment of security misconfigurations
Recommendations to others considering the product:
I highly recommend to consider Alert Logic before looking on other platforms


    Mona K.

Incredible Security Software with continuous support

  • September 22, 2021
  • Review provided by G2

What do you like best about the product?
The best part about Alert Logic MDR is that it's one of those products which provide real-time security by appointing a dedicated team of security experts who work 24/7 so that we can work tension free with our deployment and other web maintenance tasks. We can use it either way as a service or a customer and the solutions provided are really efficient and quick. It has prevented our website from big threats many a times and we are really grateful for the support. The dashboard feature is well maintained and all the alerts are linked with our servers there. Everything is quite clean.
What do you dislike about the product?
There have been a few instances of access blocks within the organizations, and so the flag mechanism needs to be improved a bit as it won't allow most of the legit automatic processes this way. However, it seems their team is working on this nowadays, and it should be resolved soon. Everything else is worth the money spent
What problems is the product solving and how is that benefiting you?
We are using this product to keep a regular eye on the potential cyberattacks and alert us in advance regarding the same. We value our databases a lot since that's the actual source of big data analysis and making new strategies, which has helped us in multiple instances. So the benefits are quite clear and worth the money spent, though the money spent isn't a small deal XD
Recommendations to others considering the product:
I would recommend every organization and even freelancers to try out this product to prevent data leakage.


    Jubli K.

Real time Alert Software - 100% Security ensured product

  • September 19, 2021
  • Review provided by G2

What do you like best about the product?
This Alert Logic does a great job by alerting the user with the cybersecurity threats and issues with an integral approach of strengthening the company's security levels. It identifies the target passwords of hackers and enables us to manage the credentials well in advance. The product is easy to understand and set up, thanks to the helpful customer support that comes along with the software. The SaaS-enabled service helps in alerting us during actual time deployment of our product and even helps us to merge the required security files later on. Everything seems sorted from the product's end. The product isn't too costly and so everything is worth the penny spent.
What do you dislike about the product?
The User interface is somewhat naive but is constantly evolving over time. Other than that, I haven't faced any serious bugs.
What problems is the product solving and how is that benefiting you?
The product is set up in a robust manner, as it takes into account all the company's databases and helps us manage things accordingly. The benefit of analytics with security is of great use for any company, and so it is beneficial.
Recommendations to others considering the product:
My recommendations to the companies/startups deciding to shift to some security apps would be to better go for this product since it helps in good visualization of the company's data, prevents attacks, and helps ensure that originality of work is maintained.


    Sheetal B.

Evolving platform for Analytics based Security

  • September 14, 2021
  • Review provided by G2

What do you like best about the product?
The best part is the essential work we expect it to do - Cybersecurity. The product is specifically designed to increase the throughput of its service by minimizing the latency between any data breaching practice and making an alert to the security team. The product is easily customizable to incorporate the interests of its users and help us in predicting and identifying the potential threats to our clients' credentials. The customer support is really commendable and responds to all the queries within a day, and also helps to suggest critical patches we can merge with the existing system to avoid any data vulnerabilities—so overall a worth-it tool.
What do you dislike about the product?
There are a few new bugs we identify every time - The search query algorithm needs to be worked upon by the team; a new UX-based theme every two months would be great. The product needs to come with integrated MLOps libraries for better use by the users since it becomes tedious to search and implement standard ML algorithms every time to increase false-positive rates. Other than these, everything seems to fall in place for us.
What problems is the product solving and how is that benefiting you?
The product helps us identify the potential areas of threat, and there's rarely any instance of data leakage these days due to enhanced security levels.
Recommendations to others considering the product:
The tool is overall helpful for work, so it's good to give it a shot


    NeetoAsha P.

Emerging tool for improving Machine Learning Based Data Security

  • September 08, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about this product is the level of security it provides to your data. As the name suggests, this software is beautifully designed to alert any logical potential threat to your websites. It keeps a good check on the IP addresses trying to reach our servers, warns us well in advance about the compromised credentials, and helps us correct/change them beforehand. It helps us track the vulnerabilities associated with the data sharing and highlights everything on the dashboard, as well as sending alerts to the required desks. A very well-managed tool overall.
What do you dislike about the product?
The product requires a bit of hard work to be put from our side too. Like we expect the latest products to be pre-integrated with Machine Learning and other necessary compliance algorithms, but it seems like the inbuilt algorithms don't perform that well as compared to custom algorithms, which we are learning and exploiting at the same time. So we are constantly improving upon the product to increase the false-positive rates.
What problems is the product solving and how is that benefiting you?
We are constantly ideating on the applications for integration with other online products we are thinking of launching soon. It currently works amazingly in alerting us about the traffic and the compromised details. We are now in constant touch with the customer support team, and they are helping us understand some other related domains where we can exploit the beauty of this product.
Recommendations to others considering the product:
I will recommend this product to startups that provide unique products for ensuring cybersecurity among other firms since there's a lot to learn behind the technicalities of this software. Also, this product works well for organizations like ours, where the primary motive is to ensure the data security of one's firm.


    Wholesale

Great product for external SOC

  • September 07, 2021
  • Review verified by G2

What do you like best about the product?
Utilizing Alert Logic SOC allows me to sleep at night knowing someone is looking at our logs for threats
What do you dislike about the product?
It was a little cumbersome to install and it is time-consuming to get it organized. Somtimes the console is unresponsive
What problems is the product solving and how is that benefiting you?
We are using AL for 24/7 monitoring and remediations. I have also been able to use daily log reports to recognize irregular behaviors and find undiscovered threats


    Accounting

Alert Logic Review

  • September 07, 2021
  • Review provided by G2

What do you like best about the product?
Powerful, versatile, comprehensive interface
What do you dislike about the product?
Although comprehensive, the interface can be a litle unintuitive
What problems is the product solving and how is that benefiting you?
protective monitoring and vulnerability assesments
Recommendations to others considering the product:
no recommendations