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External reviews

249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jaci K.

Accurate alerts and log with detailed information and stay safe day by day

  • November 11, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, and I really like its dashboard because it shows a lot of useful and detailed information, the alerts are accurate, and it allows me to be sure of any threat at any time; it is the best security tool and the best solution.
What do you dislike about the product?
Alert Logic continues to perform very well, and we are totally confident in this product because we love every one of its features.
What problems is the product solving and how is that benefiting you?
We solve problems in the environment of vulnerability and defense against threats on the web, and we improve a lot in performance.
Recommendations to others considering the product:
Fully guaranteed security.


    Sharon H.

Alert Logic is the protection we needed and now we are safe

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
Alert Logic is a simple tool that works intuitively and identifies problems with notifications, and reports it to eliminate any cyber attack. It is an easy-to-understand tool; the interface is very detailed and excellent. Also, the technical support helped us a lot when we had doubts.
What do you dislike about the product?
I think you should improve signature-based detection as it tends to cause problems sometimes.
What problems is the product solving and how is that benefiting you?
With this tool, we are safe from attacks since it offers us a high level of security and a table that is quite easy to navigate, in general, it has been very good.
Recommendations to others considering the product:
Suppose you are looking for a tool to stay safe from attacks and be safe at the nodes within your network and monitor. Alert Logic is the answer.


    Brett T.

Recommend Alert Logic MDR for any size business

  • November 08, 2021
  • Review verified by G2

What do you like best about the product?
Real-time alerts can proactively maintain current and accurate awareness. Having Alertlogic handle the detection and response allows our IT team flexibility to help in areas that need constant supervision.
What do you dislike about the product?
At times there is too much information or noise being generated from MDR. Having to take the time to fine-tune the system to each company's liking can be a lot of work, but in the end, it is worth it.
What problems is the product solving and how is that benefiting you?
Alertlogic MDR allows myself and other IT staff time to focus on other tasks at hand. We know that Alertlogic will stay on top of any emerging threats and alert us in real-time.
Recommendations to others considering the product:
Alertlogic provides a good MDR solution for any size company. It is critical to protect your business-critical assets 24/7 now, and this company helps me accomplish that task.


    Will S.

Tool that complies with security and provides peace of mind.

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
The security solution is called Alert Logic MDR; it is a great tool that allows me to monitor resources and is easy to use and provides peace of mind and visibility of properties inside and outside each area, offers different methods to stop threat and provides compliance to give a correct answer in the event. It is a suitable tool to be able to rest easy, knowing that the records are being automatically monitored.
What do you dislike about the product?
It is easy to use everything is very good, and I do not see anything negative at the moment.
What problems is the product solving and how is that benefiting you?
The peace of mind it provides is unmatched, monitoring logs for threats and vulnerabilities and identifying any issues, and reducing incidents.
Recommendations to others considering the product:
Although surely you are not sure whether to try this product, you should think about it because it is a vital tool in the company.


    Computer & Network Security

Best industry standard software which gives timely alerts

  • November 06, 2021
  • Review verified by G2

What do you like best about the product?
Always keeps organization updated with the alerts and logs of the organization systems
What do you dislike about the product?
Very depth alerts make it a little confused to understand.
What problems is the product solving and how is that benefiting you?
As of now, our organisation is not facing any issue with that


    Ian W.

Alert Logic MDR review

  • November 04, 2021
  • Review verified by G2

What do you like best about the product?
Alert Logic team and customer service is excellent. We ran a trial of the Alert Logic Professional service from Jan-Jun 2021, then deployed to our complete on-site & O365 environment in July 2021. We are still working though the issues the MDR has identified and are receiving excellent support from Alert Logic to advise on the best approach to each issue. We have monthly meetings with our customer sucess manager and can schedule meetings with technical experts as required. Overall the product and service gives excellent value for money - providing a 24X7 SOC team monitoring our network & endpoints, providing daily reports of activity, ongoing indentification of vunerabilities (internal & external facing) and monthly reports of overall health of our security posture and environment. As Director responsible for IT, it provides a level of assurance I could not get, even with a internal security team.
What do you dislike about the product?
It is an extensive product, requiring a significant level of internal effort to sucessfully implement, but like most things you get out what you put in. The investment in time to get the most out of the product will provide long-term assurance of our overall security.
What problems is the product solving and how is that benefiting you?
Providing a high level of assurance regarding 24x7 network security and alert reporting. This product addresses a recommendation from our external cyber-security audit and gives myself and the IT Tech team a level of insight into network threats and vulnerabilities we simply couldnt get without this type of product.


    Business Supplies and Equipment

I am happy with AL but still much to learn

  • November 04, 2021
  • Review verified by G2

What do you like best about the product?
I like web application. It is clear and nice looking.
What do you dislike about the product?
Sometimes support tooks a lot of time to respond.
What problems is the product solving and how is that benefiting you?
We are using that as a SIEM. It helps us with our cloud infrastructure
Recommendations to others considering the product:
I think it is a good solution


    Jordan P.

It is always better to feel safe with a tool like Alert Logic MDR

  • November 02, 2021
  • Review provided by G2

What do you like best about the product?
I always like to be safe in my work, and with this excellent tool, it is good for reporting incidents in the event of any cyberattack, it provides specific information about threats, it has a great capacity to track attacks, and it can be monitored to find any attack. It really worked very well; it is the solution I needed.
What do you dislike about the product?
Its interface is excellent, but some things are not well done, and it is difficult to look for problems in the registry.
What problems is the product solving and how is that benefiting you?
Problems in my operations at work due to the fact that where confidential files were stored they were exposed, now everything is much more secure with Alert Logic, and we are alert to any threat.
Recommendations to others considering the product:
You will like it, and you will feel safe in your area to work without any fear.


    Valarico P.

It is a great essential security product in any business that requires it.

  • October 27, 2021
  • Review provided by G2

What do you like best about the product?
I like this tool because it is the most decent that we could find because the support knew how to help us with every detail and its functions. I like it because it guarantees security and has many options to customize every detail. Your panels are well ordered, and we receive notifications with details to make a decision on each present problem.
What do you dislike about the product?
At first, it was somewhat difficult; we noticed a lot of the documentation; however, the support had to help us and solve our problems. I hope they improve the interface a bit to make it more interactive and enjoyable.
What problems is the product solving and how is that benefiting you?
It is used to monitor every day, 24 hours a day, and we check the log reports for irregularities.
Recommendations to others considering the product:
It will be a great experience thanks to its functions and the benefits you will get.


    Melissa H.

A very good security tool that analyzes and keeps you safe

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
I like this security tool because it does a good job when it comes to threats and cybersecurity issues; with this tool, we stay safe as it displays report log notifications with very deep details. I also like its ease of use.
What do you dislike about the product?
At first, I found it somewhat confusing, and its menus and interface I noticed that they are somewhat messy; I think it needs some improvements and adjustments.
What problems is the product solving and how is that benefiting you?
Safety is always important at work, and with Alert Logic MDR, we are safe. It is a tool that gives us high levels of security and also the opportunity to easily identify threats and be able to solve them.