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External reviews

249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Carrie B.

Identify IT Security Gaps and Threats in Business Line

  • March 06, 2022
  • Review provided by G2

What do you like best about the product?
Alert Logic MDR enhances managed detection and response for our cloud solutions such as AWS and GCP.
What do you dislike about the product?
Has tons of features, which makes it overwhelming to customize all.
What problems is the product solving and how is that benefiting you?
Reduces chances of cyber threats.

Network endpoint solution.
Recommendations to others considering the product:
Great for automatic threat detection.


    heena c.

Got us out of the mud the data protection and risk analysis.

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
24/7 protection of data.
Convenient with reducing risk.
It's a hunter with threats.
Ease of use.
What do you dislike about the product?
Hunter of threats and help with prevention and protection.
What problems is the product solving and how is that benefiting you?
Efficient with protection of customer and employees data.
Convenient to hunt and detect threats.
24/7 support and timely detection.
Ease of use.
Recommendations to others considering the product:
Give guaranteed protection from hacking and data protection.
Efficient with analysis of security threats.
Ease of use.


    Defense & Space

Alert Logic MDR is an awesome tool!

  • December 02, 2021
  • Review verified by G2

What do you like best about the product?
Alert Logic MDR is beneficial and user-friendly, and everyone involved with our deployment was great and easy to work with. I would recommend purchasing Alert Logic MDR.
What do you dislike about the product?
Alert Logic MDR is a great product, and there is nothing that stands out that I didn't like; there is a learning curve with learning a new product, but with Alert Logic MDR, it was a smooth process.
What problems is the product solving and how is that benefiting you?
We did not have a stable product in place, and Alert Logic MDR solved all of our alerting issues. Now that we have Alert Logic MDR, we know everything is covered.


    Non-Profit Organization Management

Positive

  • December 02, 2021
  • Review verified by G2

What do you like best about the product?
The Alert Logic team is well organized and knowledgeable about their products and services. With the assistance of their staff, the solution is easy to install and manage.
What do you dislike about the product?
MDR is a complicated system to set up and manage. Also, while we understand the costs of operating a 24X7 SOC would be orders of magnitude higher than the costs for Alert Logic, the solution is expensive. We need more time using their system to determine if we believe the value is here.
What problems is the product solving and how is that benefiting you?
Security is a critical consideration for any environment. We are not large enough to have our own dedicated 24X7 security team on staff. However, we are large enough to where we need to have 24X7 security monitoring and response. Alert Logic MDR helps fill this need.


    Computer Software

Best Tool for Cyber Security Detection and Analysis

  • December 02, 2021
  • Review verified by G2

What do you like best about the product?
Automated Anomaly detection and analysis. Best Works with AWS Cloud is a huge plus point for infrastructure running on AWS cloud. As you go, Pricing makes it the first choice from a pricing point of view as well.
What do you dislike about the product?
GUI is not that great. It takes a considerable time to load the graphs, and it is not intuitive to make your charts as you like. Sometimes a bit time-consuming to search for your logs due to the UI.
What problems is the product solving and how is that benefiting you?
We are using it to monitor and analyze our event logs and Web application firewall. It detects attacks on our external applications and sometimes automated action as defined by the profile.
Recommendations to others considering the product:
It's an extremely well-designed application. We have tested many samples against its protection before we have implemented it. It never failed us yet. Log Analysis is great. The only con is the UI, where the application needs to be updated to be more intuitive.


    Micah H.

Great scanner, but some alerts are vague.

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
The dafault/built-in alerts are very helpful. e.g., automated log review for failed password attempts. I also like the monthly summary repots showing the comparison of alerts for this month, and the previous month.
What do you dislike about the product?
Some of the alerts don't provide quite enough information to know how to proceed right away. It can often be found quickly but sometimes take a bit of googling.
What problems is the product solving and how is that benefiting you?
We use Alert Logic to monitor the LAN to keep track of things that might become issues in our audits. The log reviews help save us time manually reviewing them.


    Mechanical or Industrial Engineering

Not the worst

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
The simulations are not every day, and interruptions are minimal.
What do you dislike about the product?
The "training" is very basic and eats up a lot of time.
What problems is the product solving and how is that benefiting you?
There have been zero things gained and almost nothing lost... Net zero is what I hope for with applications like these.


    Primary/Secondary Education

Alert Logic Managed Detection and Response

  • December 02, 2021
  • Review verified by G2

What do you like best about the product?
The new Incident response page indicates which MITRE is being addressed. When Alert Logic escalates an Event to High or Critical, they reach out by phone and email. The new Investigate Health feature is quite useful.
What do you dislike about the product?
The internal scanning takes quite a while to complete. However, internal scanning does not complete in a timely fashion. In a large deployment, one must be sure to have multiple VM IDS
What problems is the product solving and how is that benefiting you?
Discovery of exposures on devices that can be compared to our internal vulnerability scans for false positives or actual issues.
Recommendations to others considering the product:
Ensure you understand your network before deployment.


    Ramesh M.

A booyaa,thwamp,awsomtastical and phenomawesomest Managed Detection and Response solution.

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
Alert Logic MDR helps to resolve any security threat in our organization.
This tool can also identify and address security breaches before they cause real damages.
Top-notch customer support team is another thing that I like about this tool.
What do you dislike about the product?
When it comes to detecting and responding to threats,Alert Logic MDR never disappoints and delivers amazing results.
What problems is the product solving and how is that benefiting you?
It's reliable with log management.
Prevents cybersecurity threats.
Detects and responds to security threats quickly.


    Rowan C.

It is an easy product to implement and you will like a clean interface

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
The ease of implementation is the best because there are always many tools that prove to have what is necessary, but it takes a long time to implement them, and they are also often confusing, but with Alert Logic, we could see that not everything is like that. It is a simple tool; the support is fast and easy to administer and adapts perfectly to our environment; we have not seen errors, it shows alert with intuitive notifications and with in-depth details, we make decisions and do the right thing, and we are safe from any threat.
What do you dislike about the product?
The experience has been very good with this product, and I don't see anything that I don't like.
What problems is the product solving and how is that benefiting you?
It provides security, and that is what we need; we are safe on the network, and this product provides that peace of mind that we were looking for so much due to problems we had previously.
Recommendations to others considering the product:
It depends on what you are looking for; agree with your organization so that you have a test in Alert Logic, and you will see that it is very good to have it.