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External reviews

249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jane B.

A Software for Monitoring our Security System

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
There are many features of Alert Logic MDR that I like, but some of my favorites include the following:
-The ability to set up custom alerts and send them in real time.
-To view all of my company's events in one place.
-Custom reports creations.
-I can view all of the events that have occurred in my environment over time.
-To see which assets are being monitored and which are not.
What do you dislike about the product?
The two least favorite features of Aler Logic are the lack of customization options and the lack of a user-friendly interface.
It can be challenging to get the system to work exactly how you want it to.
What problems is the product solving and how is that benefiting you?
Alert Logic provides a comprehensive view of all the activity on your network, which can help identify potential issues or inefficiencies in your process. The system's analysis can also help you to optimize your strategy by identifying areas where improvements can be made.
Our team has found that Alert Logic is an invaluable tool in our work as process analysts.


    Shon E.

Modern Data Privacy & Cyberattacks Eradicator

  • September 15, 2022
  • Review provided by G2

What do you like best about the product?
No manual process is involved to investigate, detect and respond to threats with Alert Logic MDR.
What do you dislike about the product?
Kudos to the vendor technical team they resolve errors within a blink upon request.
What problems is the product solving and how is that benefiting you?
Eradicating randomware attacks.

Improved corporate reputation by protecting data against theft.


    Sachin S.

Data Security Manager of this Era

  • September 12, 2022
  • Review provided by G2

What do you like best about the product?
Alert Logic MDR allows me to protect data on workloads across all environments.
What do you dislike about the product?
Unfortunately, there's no existing mobile app for this tool.
What problems is the product solving and how is that benefiting you?
Detecting and reducting cyberattacks on company network and endpoints.


    Jean H.

Alert Logic MDR: Real-time Threat Hunter that I Highly Trust

  • September 10, 2022
  • Review provided by G2

What do you like best about the product?
Alert Logic MDR enhances data privicay by solving risk of financial loss and reputational damage.
What do you dislike about the product?
Continous security monitoring for both cloud and on-premises environments has improved corporate reputation.
What problems is the product solving and how is that benefiting you?
Eradicate financial risks by investigating, identifying and remediating cyberattacks.

Incident validation and behavior analysis.


    Mike K.

Alert Logic is an excellent computer security product

  • September 05, 2022
  • Review provided by G2

What do you like best about the product?
The most remarkable thing about Alert Logic is its performance. It is efficient and accurate and makes good decisions when launching alerts are necessary.
Installation is easy even on several systems at the same time. Configuration is fast, but it takes a little more time if you want to use your custom algorithms.
The security service is outstanding. It responds immediately and helps to deal with threats.
What do you dislike about the product?
Sometimes, it sends "ghost" notifications. It has happened that we get security alerts, but there is nothing strange when we check everything. It's not common, but it isn't charming because it takes time.
What problems is the product solving and how is that benefiting you?
We use the software to monitor all login attempts to our systems. This way, we know when an unauthorized login occurs.
We also set up development environments with Alert Logic to do security testing on different virtual machines.
This way, we have reduced the risks of information leakage and avoided stopping operations due to cyber threats.


    Louise V.

A good program for security testing

  • September 05, 2022
  • Review provided by G2

What do you like best about the product?
The alerts are excellent. They are sent whenever the software detects any suspicious behavior.
Alert Logic's security team is efficient. It does its job quickly, as soon as your program notifies you.
Customer support is superb. Their responses are quick and helpful. We contact them all the time.
Of course, its detection algorithms are great.
What do you dislike about the product?
Documentation is sparse. It is almost mandatory to contact customer support when in doubt. Despite the excellent customer service, I would like a complete manual.
What problems is the product solving and how is that benefiting you?
We create our algorithms when we do security tests on the programs we develop for our customers. We use several of them, make corrections and test again. So it's a cycle that we are satisfied. It is also the software we use to protect our systems from intruders.
Alert Logic has worked very well in detecting strange patterns in both cases.


    Lionel G.

A software to keep an entire system monitored

  • September 05, 2022
  • Review provided by G2

What do you like best about the product?
Their demo version is good enough to know what to expect about Alert Logic. Thanks to this, we realized that it is the program we have been looking for to keep our organization's data safe.

Alert Logic is an excellent software to install on multiple devices at once. It keeps them secure at all times.

It notifies all system maintenance personnel when it detects an anomaly. It also signals the Alert Logic team, which provides excellent service.
What do you dislike about the product?
The interface is cumbersome and slow. Using Alert Logic in the foreground is cumbersome, although it is true that this does not affect its effectiveness in the background. I think it could be easily optimized.
What problems is the product solving and how is that benefiting you?
It is one of the main axes of our security system. It is installed on all devices that handle sensitive information and interact with the external environment.

After we installed Alert Logic, we stopped worrying about constantly scanning to make sure there was no anomaly.

We now work in a fully monitored environment with vert timely alerts.


    Jason A.

Cyberattacks Investigator of 2022

  • September 04, 2022
  • Review provided by G2

What do you like best about the product?
Alert Logic MDR reduct vulnerabilities across endpoints in real-time which advance corporate reputation.
What do you dislike about the product?
Words only can't say, but Alert Logic MDR is the best out there with zero flaws.
What problems is the product solving and how is that benefiting you?
Investigating, identifying and reducting cyberattacks automatically across corporate network.


    Tuff F.

Alert Logic is a security solution that gives us absolute peace of mind

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Alert Logic is a good program for its price It is very effective, even if it is no the ost expensive softwre on the market. The most effective way to take advantage of it is to implement it in several systems within the company.

Virus and anomaly detection is highly efective. Alerts notify immediately when something unexpected happens, so the security team is always on call.

Detection algorithms are easy to program.
What do you dislike about the product?
The interface is old and a bit more complicated than I would like. Also, the program is slow to use, although running in the background is not affected.
What problems is the product solving and how is that benefiting you?
We use Alert Logic to onitor all of our systems. The performance has been remarkable from the beginning, so it became our primary security tool.

After a few weeks, we decided to condigure the algorithms to improve security further. As a result, threats have been blocked almost every time.

The Alert Logic team has been in charge of eliminating them the rest of the time.

We now work much more comforably, without worrying about external threats.


    Kenny D.

I love Alert Logic for several reasons

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
- It's easy and quick to install, so it's up and running right out of the box.
- The interface is intuitive and straightforward, making it a fairly easy-to-use software.
- Its protection against viruses and computer threats is excellent.
- Efficient user support service, a perfect complement to the software.
What do you dislike about the product?
I have not had any problems with Alert Logic. Instead, their customer service has always been efficient against threats detected by the software. It is perfect for me.
What problems is the product solving and how is that benefiting you?
It is not usual, but we have had problems with some viruses. It is something that happens when they send us files with malware.
It is normal to run third-party programs and files in an isolated and controlled environment, but sometimes it is impossible due to the nature of the project.
Alert Logic has been perfect for detecting threats and eradicating them when they enter one of our systems.