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External reviews

249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mike H.

No More Financial Risk & Reputation Damage

  • September 26, 2022
  • Review provided by G2

What do you like best about the product?
Auto blocks cyberattacks by infusing AI and machine learning on apps, network and endpoints.
What do you dislike about the product?
The issues I used to complain about are now a history - kudos to vendor technical team.
What problems is the product solving and how is that benefiting you?
Investigate, detect, mitigate and remediate cyberattacks on endpoints, environments (on-premise and cloud) and network.


    Caleb M.

A good choice for identifying and resolving incidents

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
- Alert Logic MDR has robust log collection, analysis and correlation capabilities that allow users to identify, investigate and resolve incidents.
- Deep security across all of our systems and data, allowing us to respond to threats.
- Alert Logic MDR makes it easy to deploy detection and response playbooks, which helps us contain and resolve incidents efficiently.
What do you dislike about the product?
The user interface is not as intuitive as it could be. Also, the price is on the high end.
Moreover, I like this software because it provides many security monitoring features. So, it is a good tool for me to use in my job.
What problems is the product solving and how is that benefiting you?
Alert Logic has helped me as a Software Engineer on many tasks such as deployment, managing and scaling applications. I have been able to focus on my core business logic and functionality.
It has a perfect set of tools and services that I can use to secure my software.
Now, I concentrate on my main functions while Alert Logic takes care of the rest.


    Albert S.

This software is like my eyes to detect cyber threats

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
There are many features I like about Alert Logic MDR. Still, some of my favorites include the comprehensive log collections, analysis, correlation capabilities, deep security visibility across the entire environment and deployment detection.
It responds well against incidents. It provides security and composure.
What do you dislike about the product?
I don't like its lack of customization options and limited reporting capabilities. For me, these disadvantages are outweighed by the benefits of its managed services and its integrations with other security tools.
So, I sill recommend Alert Logic MDR.
What problems is the product solving and how is that benefiting you?
This software has helped me in my work as a Software Engineer by providing me with timely and actionable security insights that have helped me to improve the security of the systems I work on.
Every day, I use Alert Logic MDR because it gives me visibility into threats targeting my systems and assists me in investigating and remediating them.
It has been helpful in educating my colleagues about the importance of cyber security and how to identify and respond to potential threats.


    Elain L.

Alert Logic is perfect for my job

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
The most favorite features of Alert Logic MDR are its speed, accuracy, and ability to find new vulnerabilities.
1. Speed: we can quickly find and fix vulnerabilities with the help of MDR.
2. Accuracy: it is very accurate in identifying potential security threats.
3. Ability to find new vulnerabilities: MDR can identify new potential security threats, which helps us to keep our systems secure.
What do you dislike about the product?
There are a few features of Alert Logic MDR that I dislike. Firstly, the fact that it is a cloud-based service means that it relies on internet access, which can be unreliable. Then, the pricing structure is confusing and complicated, making it difficult to budget. Finally, the user interface could be more user-friendly and intuitive.
What problems is the product solving and how is that benefiting you?
Alert Logic MDR has helped me in my work as an IT Assistant by providing me with a comprehensive view of my company's network traffic and activity. This allows me to identify and investigate any suspicious activity.
My responsibilities include monitoring the network, responding to security incidents and maintaining the company's security posture. The software has helped me in all of these aspects.


    Sam C.

Alert Logic MDR is a security solution on the cloud

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
There are many things to love about Alert Logic software.
The company provides a comprehensive solution for security on the cloud. It offers a variety of features to help keep your data safe, including intrusion detection and prevention, vulnerability management, and log management.
Alert Logic also helps me to meet security requirements of our clients.
What do you dislike about the product?
Its main disadvantage is its price. Additionally, it can be hard to set up and configure, and it may not be compatible with all systems.
On the other hand, it's hard to set up on all systems at the same time. Also, it may not be compatible with all of them.
What problems is the product solving and how is that benefiting you?
I use Alert Logic MDR because it provides a comprehensive and centralized view of my organization's security posture. It helps me identify potential security risks and vulnerabilities, and gives recommendations for mitigating those risks.
MDR brings a level of automation to my work, which saves me time and allows to focus on other taks.


    Andrew C.

A Complete Protection Techonoly

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
1. It provides a comprehensive and centralized view of all security incidents across an organization, making it easy to prioritize and investigate threats.
2. It integrates with various security technologies to provide comprehensive protection for an organization's infrastructure.
3. Its threat detection and analysis capabilities are constantly improving, making it an effective tool for keeping up with the latest threats.
What do you dislike about the product?
1. The lack of documentation can make it difficult to get started with Alert Logic.
2. In the beginning, the interface can be confusing to navigate.
3. MDR is sometimes slow to respond to new threats and changes in the environment.
What problems is the product solving and how is that benefiting you?
The software provides a comprehensive security solution that helps me secure my customer's environment. The solution includes a managed firewall, intrusion detection and preventio, and vulnerability management.
This allows me to focus on my clients' business goals and objectives while Alert Logic handles the security of their IT infrastructure.


    Alan G.

A Flexible Security Software

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
Alert Logic software is easy to use and customizable to fit my specific needs. I like that I can set up alerts for events I allow, and the software provides detailed information about them.
The customer support is excellent, and I have never had to wait more than a few minutes.
It is a reliable software and has never failed to send me an alert when an event has occurred.
I also like that Alert Logic is affordable, and the subscription options are reasonable, even for small businesses.
What do you dislike about the product?
I find navigation a little tricky because I can't easily find some features when I need them. Creating custom alerts is uncomfortable when I use the software in the cloud. I don't understand what happens.
What problems is the product solving and how is that benefiting you?
Alert Logic is an excellent tool for web developers because it allows us to create and manage alerts easily. We can use it to monitor our website for issues and respond if something goes wrong.
We use it to monitor potential security breaches and take appropriate action if something is detected.


    John E.

Alert Logic MDR allows me to have an overall view of the company

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
The most favorite features of Alert Logic MDR are its comprehensive and centralized view of an organization's security posture, its ability to quickly and efficiently identify and investigate security incidents, and its robust reporting capabilities.
The centralized view of an organization's security posture allows security teams to identify potential risks and investigate them further quickly.
Reports generated help to track their progress in addressing security risks and identify areas where improvement is needed.
What do you dislike about the product?
I dislike the fact that Alert Logic is not available in all countries. Additionally, I think the pricing is too high for what is offered. And sometimes has few customization options in the interface.
What problems is the product solving and how is that benefiting you?
The software provides me with the ability to remotely monitor my client's networks and systems for potential security threats. This allows me to identity and mitigate potential issues before they can cause harm to my client's business.
Alert Logic's threat intelligence and security research helps me keep my clients up-to-date on the lastes threats an how to protect against them.


    Randall M.

Efficent system security in real time

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
Some of my favorite features of Alert Logic MDR include the ability to monitor and respond to threats in real-time, the 24/7 availability of security experts, and the comprehensive coverage of the platform. Additionally, I appreciate the ease of use and seamless integration with my existing security infrastructure.
What do you dislike about the product?
The are a few things that I don't like about Alert Logic:
-The system can be a little bit overwhelming to look at. There is a lot of information on the screen, and it can be hard to know where to start.
-The reports are difficult to understand. I would like to see more information in the reports or at least have the option to customize them.
What problems is the product solving and how is that benefiting you?
Alert Logic is a comprehensive end-to-end security solution that helps me protect the company's data and infrastructure. It gives me complete visibility and control over everything on my network, allowing us to take action to protect it from internal and external threats. MDR also helps us meet security and compliance standards, making me confident that my business is protected.


    Marvin H.

There is an excelent team behind Alert Logic

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
The ability to see all alerts in one place and quickly triage them.
The robust hunting and investigation capabilities.
The ease of deploying agents and collecting data.
The helpful and responsive support team.
The comprehensive coverage of security controls.
In short, I enjoy the complete package that Alert Logic provides. It is a comprehensive and user-friendly solution that makes my job easier and helps keep my organization safe.
What do you dislike about the product?
There are a few features of Alert Logic MDR that I dislike.
First, the interface can be a bit confusing and overwhelming at times.
Second, the reports can be hard to interpret and understand.
Lastly, I feel like the system is a bit too complex for my needs.
What problems is the product solving and how is that benefiting you?
Alert Logic provides industry-leading managed detections and response services that help busy security teams. I also develop and execute marketing plans that help my clients achieve their business goals.
Aler Logic's comprehensive security platform helps me give my clients the peace of mind that their data and systems are safe and secure.