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Easy integration and complete platform.
What do you like best about the product?
Mirakl has a passive API and this allows integration with various other software such as RMS, in addition to providing very complete reports
What do you dislike about the product?
It has many search engines. It could be a little easier to use.
What problems is the product solving and how is that benefiting you?
We use it to manage the portfolio of several sellers on the marketplace, by integrating it with RMS it also makes it easier to manage stock of products and offers. As it is a complete platform, we are also able to provide customer service.
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Mirakl could be more user friendly
What do you like best about the product?
I think Mirakl's reporting features are pretty good. I also like that you can directly integrate with Shopify.
What do you dislike about the product?
The approval process for adding new products is fairly lengthy. When products require changes, it is not always clear what aspects should be changed.
What problems is the product solving and how is that benefiting you?
Mirakl helps us list on Macy's Marketplaces and import data from Shopify
Marketplace and Integration Headaches
What do you like best about the product?
The onboarding of new vendors who use Mirakl is wonderful. As their simplified approval process swiftly brings sellers on board, it is our best bet to speedgrowing the marketplace. The site is not only for the vendors, but also for the customers who will from now on place their order online.
What do you dislike about the product?
The habitually only integration of Mirakl and our current systems becomes troublesome. It is a bit confusing for their APIs are unbundled, and the documents do not have much clarity. On recommendation and application issues, we frequently need their support team, but they may take a while to respond sometimes.
What problems is the product solving and how is that benefiting you?
Mirakl has changed the face of operations in my enterprise through the creation of one enormous avenue. It becomes possible us to expand our range of products by not having to physically store them ourselves. Such an effectiveness allows us saving on many resources and enables us to support other areas of our business such as marketing and customer service.
complete platform
What do you like best about the product?
It is a complete platform, it is easy to integrate with other databases as it has a passive API, so it is very easy to consolidate the information we need there.
What do you dislike about the product?
It could be more intuitive in some of the features it provides.
What problems is the product solving and how is that benefiting you?
I use it to integrate several partners in our marketplace, through it we are able to manage the stores that sell on our website and monitor the entire flow of orders.
A Great Solution for Expanding Online Marketplaces
What do you like best about the product?
Mirakl is a wonderful tool to let retailers connect with vendors without actually taking on any added inventory risk. Mirakl is easy to setup, quick to integrate, and very user-friendly. Learning Mirakl was the easiest part for my entire team
What do you dislike about the product?
Mirakl needs to support more integrations. Mirakl also has certain performance issues from what I have observed. The claimed uptime is four 9s but I have seen it down way more than that, so definitely scope to improve
What problems is the product solving and how is that benefiting you?
We at Ubreathe were trying to create a new category of business and it was getting very difficult to get customers to purchase our product without showing them many things in the catalog to browse. Mirakl eased our lives by letting us connect with a few vendors who were selling complimentary products. We were not sure whether the products will sell on our website, but once the traffic started coming in we were able to see that these new products offer great margins and expanded our catalog
It could be better.
What do you like best about the product?
the collection of APIs and the ease of using them
What do you dislike about the product?
the lack of ease in adapting the platform to our needs, they could provide more information and adaptations to the Brazilian market
What problems is the product solving and how is that benefiting you?
At this moment, because they are very closed off, improvements almost do not happen, and if they do, the delay is immeasurable.
Has allowed us to expand our marketplace presence, thus extending it to our customers
What do you like best about the product?
Mirakl is great integration that allows my company to expand our online marketplaces. It has given access to BestBuy which has been key to our Consumer Electronics sellers
What do you dislike about the product?
Mirakl does charge additional fees to our customers as an integration. The charges are unavoidable and needs to be a part of their business model, but unfortunately can also be a deterrent to customers.
What problems is the product solving and how is that benefiting you?
The most significant benefit of connecting with Mirakl is the additional marketplaces that you can access. BestBuy is huge benefit for the majority of our Consumer Electronics customers
Recommendations to others considering the product:
Great for connection to Best Buy
Great way to multiply your omnichannel strategy
What do you like best about the product?
The sheer number of marketplaces you can launch through Mirakl is fantastic. Signing up is easy and the prices are very low. So far as I know there is not any platform out there that does the same for this price.
What do you dislike about the product?
Not all channels have full functionality.
What problems is the product solving and how is that benefiting you?
Benefits are that you can link Mirakl with your e-commerce platform (like Linnworks) and then push orders from your new sales platform through mirakl to your order and inventory platform.
Easy to navigate
What do you like best about the product?
It's a very simple platform to manage and also to fulfill orders.
What do you dislike about the product?
We haven't found any negative points about this platform.
What problems is the product solving and how is that benefiting you?
We are able to spread our sale channels through other sellers but still controlling the internal processes of inventory and order management, and also customer service.
Promising solution for quick setup
What do you like best about the product?
Mirakl is a pretty solution for small to mid scale retailers, as it really avoids a lot of overhead for setting up the harder things. I particularly like their new client onboarding feature best.
What do you dislike about the product?
They need to roll out a pay per use model, for the smaller companies who need a smaller subset of their services. I see that being a win win for them as well us as customers.
What problems is the product solving and how is that benefiting you?
1) Onboard new sellers, and manage their profiles
2) Support seller payments
3) Define marketplace business rules
2) Support seller payments
3) Define marketplace business rules
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