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Strong contender from IBM for Governance, Risk & Control Platform for Enterprises
What do you like best about the product?
Very detailed options to manage and monitor operational risks for the organization. The way OpenPages manages KPIs and workflows, it becomes very efficient for Operational risk team to manage their day to day operations and audits without much of a hassle.
Overall user experience and visual reporting of the tool makes it very intuitive to use for not only Operational team but also for management team who are owning those risks.
Overall user experience and visual reporting of the tool makes it very intuitive to use for not only Operational team but also for management team who are owning those risks.
What do you dislike about the product?
Long and tedious implementation cycle could be frustrating at times. However, well defined processes and implementation strategy would take away lot of these hassles.
What problems is the product solving and how is that benefiting you?
This tool has enabled complete coverage of managing all sorts of operational risk from different departments of the organization.
No more spreadsheet based risk management since OpenPages has enabled access to the end user directly and it has helped in ensuring overall effectiveness of the controls.
No more spreadsheet based risk management since OpenPages has enabled access to the end user directly and it has helped in ensuring overall effectiveness of the controls.
Recommendations to others considering the product:
OpenPages has been great GRC platform and IBM has continuously invested in this product over a period of time.
You should definitely consider evaluating OpenPages if you are in search of a GRC platform. Though there are other good competitor products available in market, this one is strong contender too.
implementation turns out to be on a higher side if not managed effectively. I would strongly recommend to get help from IBM or Partner consultant for implementation of the tool.
As far as overall coverage is concerned, it will be difficult if you plan to do a big bang roll out of the system considering complexity involved for different departments and geographies. Instead, evaluate phased approach for implementation which will help in not only fortifying key business areas first but it will also help in increased adoption of the tool.
You should definitely consider evaluating OpenPages if you are in search of a GRC platform. Though there are other good competitor products available in market, this one is strong contender too.
implementation turns out to be on a higher side if not managed effectively. I would strongly recommend to get help from IBM or Partner consultant for implementation of the tool.
As far as overall coverage is concerned, it will be difficult if you plan to do a big bang roll out of the system considering complexity involved for different departments and geographies. Instead, evaluate phased approach for implementation which will help in not only fortifying key business areas first but it will also help in increased adoption of the tool.
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IBM OpenPages for Risk Management Data
What do you like best about the product?
Accessibility and storage capabilities are superior
What do you dislike about the product?
Nothing I can think of at this moment in time
What problems is the product solving and how is that benefiting you?
Consolidating sensitive Data from different areas of risk. Having all groups become accountable and becoming compliant by resolving issues and reporting to OpenPages
Recommendations to others considering the product:
Look into it, might be useful and the simplest to initiate
Most user friendly
What do you like best about the product?
Easy navigation, reports, alerts, Org structures and visualisations. I was pretty new to the GRC platform but still I was able to easily get up to speed and delivered a quality product to client meeting all the regulations
What do you dislike about the product?
NA, there is nothing I could think of from my experience
What problems is the product solving and how is that benefiting you?
It helped us to get my financial client to be compliant in terms of grc and other regulations
I've implemeneted OpenPages many times & I've seen its customization potential & comprehensiveness
What do you like best about the product?
The tool out-of-box is very comprehensive. With minimal config it delivers any clients requirements. The upgrades to task-forced UI, workflow engine & calculations has made life easier
What do you dislike about the product?
Many pain points but at top 2 things, no bulk user creation option & profiles cant be exported & imported with UI. There is aura tool which runs on Java 1.5 but has never worked for us. Other paint points are: The out-of-box TaskForced UI does not carry full range of associations like Standard UI. Links on Cognos still direct to Standard UI. No duplication feature for views, workflows etc. Not all admin features are on TaskForced UI.
What problems is the product solving and how is that benefiting you?
Many silo systems do what OpenPages does but where OpenPages stands out is centralized & shared Risk, Control & Process registers and a holistic picture for each artifact.
IBM open pages can be a great tool if it was more user friendly to others.
What do you like best about the product?
We use it house all policies in the company and this is a good platform for everyone to access policies in one area.
What do you dislike about the product?
Not as user friendly the layout of the platform.
What problems is the product solving and how is that benefiting you?
There is a lag time with working with IBM directly when it comes to fixing or implementing logics and testing prior to launching when its live.
Recommendations to others considering the product:
Understand what the vendor has to offer before investing into using their platform.
Open Pages GRC
What do you like best about the product?
Governance, Risk and Control for the risk assessments
What do you dislike about the product?
Slow implementation of the Governance, Risk and Control for the risk assessments
What problems is the product solving and how is that benefiting you?
Governance, Risk and Control for the risk assessments. GRC Risk and assessments
Recommendations to others considering the product:
Plan for long implementation
It helps our product to detected proactively with no worry to be reactive
What do you like best about the product?
The ability to be able to design based on our feature and design
What do you dislike about the product?
There isn't anything I dislike about the prpduct
What problems is the product solving and how is that benefiting you?
We are able to monitor children in social media for cyberbullying and help us to educate the family
A good option for Governance, Risk and Compliance
What do you like best about the product?
This product is a very powerful tool to monitor and control the operational risk at your organization. You can setup from scratch a work flow to automate the management or operational risk by setting up different phases, automating somehow the process.
This tool has several modules that include analytics and metrics related to risks, it also allows to capture data from other sources and integrate them.
One feature I really liked about the tool is that you can handle all your operational risks using this product. In my organization, it was a cloud based solution so the tool was always available.
With this tool I was able to develop a Dashboard with thresholds and KPIs as part of a Management System to ensure that all risks were treated and covered at their correspondent moment. It is really visual and makes Upper Management Reporting really simple.
This tool has several modules that include analytics and metrics related to risks, it also allows to capture data from other sources and integrate them.
One feature I really liked about the tool is that you can handle all your operational risks using this product. In my organization, it was a cloud based solution so the tool was always available.
With this tool I was able to develop a Dashboard with thresholds and KPIs as part of a Management System to ensure that all risks were treated and covered at their correspondent moment. It is really visual and makes Upper Management Reporting really simple.
What do you dislike about the product?
The only topic I could say i did not like was the complexity to implement the solution. It took more time than expected but in the end, it was very valuable, so was just a matter of really dedicating time to think the work flows and risk management activities from the very beginning.
What problems is the product solving and how is that benefiting you?
There were a lot of unmanaged risks in my organization or risks that were not being managed based on the global process, so mapping the global process in the tool was the key challenge we had. After this, we were able to capture all ad-hoc tools or spreadsheets that were handling risks and on board them into this product.
Recommendations to others considering the product:
The initial analysis you need to do to make this happen is really important. If you want to implement the tool successfully, dedicate enough time to design the process and finding ways to remove non-value added activities and automate as much as possible.
Risk Assessment User
What do you like best about the product?
It's visually appealing. That's about it. There are a lot of features, but the way that they implement it makes it impossible to use.
What do you dislike about the product?
-It takes 60 minutes to create an issue with a few associated action plans.
-The application is slow and the amount of manual input required is nauseating.
-The automation is awful. I should be able to assign one owner, contributor, and assessment owner for multiple action plans within an issue, but that functionality is not available,
-When errors are generated due to incomplete form items, it does not identify all of the missing items - it just identifies the next missing item.
-This product forces me (and many of my colleagues) to take a serious hit in our billability or to put in extra hours. I don't mind working extra hours when it's for a legitimate reason, but its unacceptable that it's because IBM is unable to make this technology usable.
-The application is slow and the amount of manual input required is nauseating.
-The automation is awful. I should be able to assign one owner, contributor, and assessment owner for multiple action plans within an issue, but that functionality is not available,
-When errors are generated due to incomplete form items, it does not identify all of the missing items - it just identifies the next missing item.
-This product forces me (and many of my colleagues) to take a serious hit in our billability or to put in extra hours. I don't mind working extra hours when it's for a legitimate reason, but its unacceptable that it's because IBM is unable to make this technology usable.
What problems is the product solving and how is that benefiting you?
Risk Assessment reviews, Risk Management, Governance, SOX/GLBA/ISO compliance, etc. Large-scale enterprise organization.
Recommendations to others considering the product:
Don't buy it and avoid using it. Find solutions elsewhere.
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