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External reviews

503 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Central console needs more control

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
Price is best factor with this software but leaves a lot to be desired with cloud features
What do you dislike about the product?
Too much interaction needed with workstations
What problems is the product solving and how is that benefiting you?
Restoring files easily that have been corrupted, erased, or mistakenly changed.


    Accounting

Veeam works better

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
Low cost. Can use b2 storage. Web interface is great to navigate.
What do you dislike about the product?
Image backup upload and error correcting is slow.
What problems is the product solving and how is that benefiting you?
Does not report failure if time window is exceded.


    Telecommunications

MSP360 is the best!

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
The support is truly the best, always there to assist.
What do you dislike about the product?
The downside is that their cloud restore is slow.
What problems is the product solving and how is that benefiting you?
How to provide cost-effective BDR/BC to small businesses.


    Computer Software

Easy to use and understand features. Works well with Wasabi.

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
If you are already using Wasabi Hot cloud storage for hosting other data. It makes it a breeze to use the same account with their cheap pricing to backup your other data to a secure encrypted bucket.
What do you dislike about the product?
Some of the tool tip dialogs are lacking in providing more meaningful context. As well, they could provide tooltips in places where it makes assumptions about what the user knows.
What problems is the product solving and how is that benefiting you?
I wanted an easy way to leverage my existing Wasabi hot cloud storage account to backup my personal devices and MSP360 provided that solution. It has provided me with peace of mind having an additional off-site backup solution.


    Andrej S.

All in one solution for backups

  • June 06, 2022
  • Review provided by G2

What do you like best about the product?
Lots of features, easy to manage. The best solution for backup to Amazon Glacier
What do you dislike about the product?
I did not find anything to dislike about this product
What problems is the product solving and how is that benefiting you?
Easy to backup to Amazon Glacier servers


    Ian P.

Simple and easy to use

  • April 25, 2022
  • Review provided by G2

What do you like best about the product?
Easy to set up, easy to configure with different cloud services
What do you dislike about the product?
Would be good to use with multiple PCs for a home user
What problems is the product solving and how is that benefiting you?
back up to the cloud with scheduled incremental backups


    Vladimir C.

Simple and convenient backup software

  • April 25, 2022
  • Review provided by G2

What do you like best about the product?
Simple and clear backup software. Most of all I liked the support for cloud storage including compatible S3 platforms.
What do you dislike about the product?
Slightly unusual interface, but it's more of a nitpick
What problems is the product solving and how is that benefiting you?
Backup photo archive to cold storage.
Recommendations to others considering the product:
I advise you to use this service and this software.


    Joseph S.

MSP 360 Backup Review

  • March 29, 2022
  • Review verified by G2

What do you like best about the product?
Ease of use. Ability to bring your own storage.
What do you dislike about the product?
Slow to restore from cloud. Occasional issues with backups.
What problems is the product solving and how is that benefiting you?
Inexpensive file based backups. Benefits for clients that do not need full image backups with quick restore capabilities.
Recommendations to others considering the product:
Make sure to follow the guides for your backup storage when setting this up. We configured it wrong and had some large expenses in the beginning due to duplicate backups, versioning, and some other issues that would not have occurred had we followed the guide.


    Richard N.

Great cloud backup solution from MSP

  • December 14, 2021
  • Review verified by G2

What do you like best about the product?
It's simple, effective with a quality support team. We love the centralized management and reporting features.
What do you dislike about the product?
We find publishing reports to cohorts of staff a little clunky, we would like to see this developed further to be able to send specific reports t specific staff.
What problems is the product solving and how is that benefiting you?
Backing up to Wasabi cloud was a challenge with our incumbent supplier, MSP 360 made it simple.
Recommendations to others considering the product:
Take them up on the offer of a free trial, if like us you wont regret it.


    Scott M.

Peace of mind after Successfully releasing me from the excrement on a couple of occasions now

  • December 10, 2021
  • Review verified by G2

What do you like best about the product?
Multiple Restore options, like Bare Metal and Restore to VM
What do you dislike about the product?
Annual Billing, as an MSP, a monthly term is more convenient for me and makes more sense in line with other products and services we sell.
What problems is the product solving and how is that benefiting you?
Reliable backups cutting time spent and so a boost in confidence and reliable restore with multiple options