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the-pass team is been pretty helpful always, attend to help and communication is key.
What do you like best about the product?
the dashboard helps manage the assigned and check the requirements detailed.
What do you dislike about the product?
the integration with ASANA is not helpful
What problems is the product solving and how is that benefiting you?
we are working for our security team
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Thoropass for SOC 2
What do you like best about the product?
The online portal ensured that our team working on SOC 2 certification had a clear view of each team member's todo list at all times. The tool ensured that we worked through the requirements one piece at a time and were not overwhelmed by the scale of th eoverall job.
We had weekly meetings with our project lead Alex, who was very knowledgeable and had instant answers to any queries we had. Support was alos available at all times via email.
We had weekly meetings with our project lead Alex, who was very knowledgeable and had instant answers to any queries we had. Support was alos available at all times via email.
What do you dislike about the product?
It is pricey, but I know our business would find it difficult to complete the SOPC 2 and ISO 27001 journey without it.
What problems is the product solving and how is that benefiting you?
Ensuring we get SOC 2 Type 2 and ISO 27001 certification
Thoropass expertly guides you through the SOC certification process
What do you like best about the product?
The platform makes the SOC certification process intuitive and easy to complete and manage. The team (specifically our Ritu Mitra) are knowledgeable, accessible, and responsive. Thoropass takes the complexity our of SOC certifcation. Easy to implement and integrate with our third party services/apps.
What do you dislike about the product?
The platform is easy to use and manage, but to a newcomer, the tasks set can be overwhelming and more easy online available explanation would be helpful. The team is there to guide you and answer all questions.
What problems is the product solving and how is that benefiting you?
SOC certification and annual vendor audits with our customers.
Review of Thoropass
What do you like best about the product?
Easy to navigate in the system to where to find what you are looking for
What do you dislike about the product?
I found it difficult using the comment feature to discuss with auditors
What problems is the product solving and how is that benefiting you?
My company wanted to become SOC2 Compliant and have helped us become compliant
Great Platform for SOC 2 Compliance/Audit
What do you like best about the product?
This is our third year with Thoropass and we are very glad that we chose them. Our Customer Success Manager "Alex" is always there for us. He is a team player and he facilitates all the communications with other teams within Thoropass.
Policies, Procedures and Evidence Collection can be easily managed through the centralized portal providing a workflow for approval and publishing. The user inferface is very easy to manage.
Policies, Procedures and Evidence Collection can be easily managed through the centralized portal providing a workflow for approval and publishing. The user inferface is very easy to manage.
What do you dislike about the product?
During the first year we had some communication challenges but Thoropass addressed all of them and the second year the experience was great.
What problems is the product solving and how is that benefiting you?
SOC 2 Compliance/Audit
Good Experience
What do you like best about the product?
The platform is helpful to keep everything required organized
What do you dislike about the product?
The audit should automatically take everything that is logged into the platform.
The system should keep track of required quarterly and yearly meetings and send reminders.
The system should keep track of required quarterly and yearly meetings and send reminders.
What problems is the product solving and how is that benefiting you?
Helps keeping everything in one place.
Excellent SOC2 Experience
What do you like best about the product?
We went through looking at a number of vendors for our SOC2 certification and found that Thoropass offered us the best bang for our buck.
What do you dislike about the product?
Some parts of the platform did not work correctly on first use, but we're quickly rectified.
What problems is the product solving and how is that benefiting you?
Thoropass is our audit platform for SOC2.
I was a customer for a few other solutions in this space, Thoropass is BY FAR the best!
What do you like best about the product?
It hard to summarize everything I like about Thoropass, but it comes down to 3 main things: Unified Capabilities, integrated services, quality of service and theThoropass team.
Unified Capabilities: Different compliance and security certifications and protocols have a lot of overlap and many organizations need more than one. With Thoropass, as opposed to our previous solution (from a leading company in this space), the controls are connected and there is way less overlap needed.
Integrated Services: Most importantly the integrated audit, but also the pen test and other requirements related to compliance and security. Audits are not all about technical automated controls on your tech stack, it's about business operations and maturity in every aspect of the business. With Thoropass, having the auditor collaborate with you inside the platform simplifies things ten folds and saves hours and hours of work aligning the platform to the needs of the auditor.
The Thoropass team: I have worked with so many vendors throughout my career, and Thoropass is one of the best vendors I had the pleasure to work with. They care about their customers, understand them and their needs and go above and beyond. Maybe most importantly, they are all a pleasure to work with, and they make the process of compliance and security much more pleasant.
On top of these three main strengths, it's also really easy to use, implementing Thoropass was fast and required no hand holding.
Unified Capabilities: Different compliance and security certifications and protocols have a lot of overlap and many organizations need more than one. With Thoropass, as opposed to our previous solution (from a leading company in this space), the controls are connected and there is way less overlap needed.
Integrated Services: Most importantly the integrated audit, but also the pen test and other requirements related to compliance and security. Audits are not all about technical automated controls on your tech stack, it's about business operations and maturity in every aspect of the business. With Thoropass, having the auditor collaborate with you inside the platform simplifies things ten folds and saves hours and hours of work aligning the platform to the needs of the auditor.
The Thoropass team: I have worked with so many vendors throughout my career, and Thoropass is one of the best vendors I had the pleasure to work with. They care about their customers, understand them and their needs and go above and beyond. Maybe most importantly, they are all a pleasure to work with, and they make the process of compliance and security much more pleasant.
On top of these three main strengths, it's also really easy to use, implementing Thoropass was fast and required no hand holding.
What do you dislike about the product?
Given that I used other solutions in the space in the past I have a good view of the strength of others. The only minor disdvantage of Thoropass is that the automate controls are a bit less intuitive in how they connect to the evidence requests.
What problems is the product solving and how is that benefiting you?
We use Thoropass for SOC2 (types I and II), GDPR and HIPPA
Amazing customer service for non-technical client
What do you like best about the product?
The customer service. We are not a SAS or technology company, yet some of our clients required that we get SOC2 certification. We are not technical at all, and our Thoropass customer success manager Grayson guided us seemelessly through the process with patience and clarity. It made what seemed like an impossible ask into a manageable task. Also, their portal for managing the whole process, from tracking tasks to be done to the audit, was very helpful.
What do you dislike about the product?
Honestly, nothing to dislike! Eveyrthing went smoothly.
What problems is the product solving and how is that benefiting you?
Thoropass guides us through and helps us manage compliance and audits for SOC2, which would otherwise not be possible for our small team.
Great tool to simplify our SOC 2 compliance journey and great support at every step
What do you like best about the product?
Thoropass proved invaluable in simplifying our SOC 2 compliance journey. It offers a comprehensive range of tools to ensure we have implemented all necessary controls. The platform facilitated a smooth transition with its intuitive interface. The responsive support team provided prompt assistance at every step, enhancing our confidence in our data protection efforts. Overall, Thoropass exceeded our expectations and is an ideal choice for businesses aiming for compliance excellence. We highly recommend it to any organization seeking an effective SOC 2 compliance solution.
What do you dislike about the product?
Does not support French. Hoping they will add multilanguage functionality in a near futur.
What problems is the product solving and how is that benefiting you?
Thoropass addresses key challenges we faced in our journey towards compliance. Firstly, it provides a structured approach to understanding and implementing the multitude of controls required for compliance, which was crucial in ensuring we covered all necessary aspects. Additionally, the platform offers guidance and resources tailored to our specific compliance needs, streamlining the process and saving us valuable time. By centralizing compliance efforts within the platform, we were able to efficiently track our progress, identify any gaps, and make adjustments as needed to meet all compliance requirements.
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