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I highly recommend Laika for your compliance needs!
What do you like best about the product?
I highly recommend Laika for your compliance needs! We spent a good deal of time on due diligence before choosing a vendor to help us toward our SOC 2 attestation. Ultimately we chose Laika because of their hands on approach, and they didn't disappoint.
Out the gate we were assigned a Customer Success team, that included a Compliance Architect, with whom we had weekly meetings throughout the process. Our Compliance Architect was quite knowledgeable and helped us work through some of the more difficult implementation tasks to ensure that our processes and policies not only met the SOC 2 standard, but also were a good fit within our organization. Laika organizes the evidence gathering tasks into "playbooks", which helped us stay organized and on task.
Once working through the playbooks our Customer Success team took a deeper dive into the evidence, ensuring there were no gaps before turning things over to the audit team. The Customer Success team essentially worked as our advocates throughout the audit, and were the first line of defence answering questions from the audit team. In the end, we were able to achieve a successful SOC 2 attestation without any surprises.
Out the gate we were assigned a Customer Success team, that included a Compliance Architect, with whom we had weekly meetings throughout the process. Our Compliance Architect was quite knowledgeable and helped us work through some of the more difficult implementation tasks to ensure that our processes and policies not only met the SOC 2 standard, but also were a good fit within our organization. Laika organizes the evidence gathering tasks into "playbooks", which helped us stay organized and on task.
Once working through the playbooks our Customer Success team took a deeper dive into the evidence, ensuring there were no gaps before turning things over to the audit team. The Customer Success team essentially worked as our advocates throughout the audit, and were the first line of defence answering questions from the audit team. In the end, we were able to achieve a successful SOC 2 attestation without any surprises.
What do you dislike about the product?
We didn't encounter any significant dislikes through the process. Laika's software platform is developing, and occasionally we would run into a bug or lacking feature, but this was not a major issue for us, and our Customer Success team was receptive to feedback. That said, Laika's platform worked really well, so anything lacking is in the "nice to have" category vs a "need to have".
What problems is the product solving and how is that benefiting you?
This is covered above, but we chose Laika to help us work through our SOC 2 compliance, and they didn't disappoint. They guided us well throughout the process and we achieved our attestation without any surprises.
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Spectacular SOC 2 partner for our small startup
What do you like best about the product?
After evaluating several vendors to support us through the SOC 2 process, we chose Laika for their blend of hands-on and technology-driven solutions. We had a dedicated relationship manager and compliance expert every step of the way to guide us through the SOC 2 audit process. They were able to easily accommodate our small company size (5 employees) and provide guidance for the needs of our specific business in a highly regulated industry. We were also one of the first customers to use their integrated audit solution, which significantly streamlined the audit process and provided for a much shorter audit timeline than a traditional auditor.
What do you dislike about the product?
There's nothing I didn't enjoy about my experience with Laika, and I would highly recommend them for a small company without dedicated compliance personnel.
What problems is the product solving and how is that benefiting you?
Laika helped us achieve a SOC 2 Type 1 certification with ease and will be our partner for the SOC 2 Type 2 and ISO 27001 certifications in the future. Working directly with our Laika team has helped us understand a lot more about the audit requirements and allowed us to tune the controls to meet the exact needs of our business.
Best SOC Partners
What do you like best about the product?
The Laika team has gone above and beyond for us. We not only leveraged their expertise to implement proper, customized controls, but also their experience in enterprise procurement. They helped us prepare for technical interviews with potential customers, and got us through a number of due diligence conversations. That level of service and dedication is something you can't find elsewhere.
What do you dislike about the product?
There is nothing I dislike about them - they have always heard the feedback and implemented the changes in the best possible manner.
What problems is the product solving and how is that benefiting you?
As a compliance administration platform ourselves, we know how crucial it is to secure data. Laika has helped us align against best practices as we grow and scale. And now that we have controls in place, it's straightforward to go into the Laika platform and maintain compliance as we work towards the audit.
Your compliance companion
What do you like best about the product?
Laika is the best option for us because not only do they have all the same SaaS integrations for SOC 2 audit, but they are scalable beyond SOC 2 as well. Also, their team guides you through everything which is exactly what we wanted. Saves us from needing to do outside research when building our policies and controls.
What do you dislike about the product?
Laika is a little pricy, but it's worth it. They do offer some discounts. I got referred by another customer who had a discount for Laika which was helpful.
What problems is the product solving and how is that benefiting you?
Getting to SOC2 compliance and ensuring we're benefitting commercially from applying good security practices.
Laika makes SOC 2 compliance process seamless
What do you like best about the product?
Knowledgeable and friendly personnel. they were very proactive, nudging us to provide the evidence, but also provided the platform and tools to make the process quick.
What do you dislike about the product?
Most things were good. The only slight downside was working with the Eastern time zone from California
What problems is the product solving and how is that benefiting you?
We were looking to obtain SOC 2 compliance certification. We were able to review the existing state of affairs, establish missing controls, go through the audit and obtain the certification
Recommendations to others considering the product:
Consider Laika when undertaking a compliance project. Working with their experts makes the process easier, works within your own timeline, and provides excellent expert advice on compliance-specific questions.
Gold Standard in Compliance
What do you like best about the product?
The Laika team did an excellent job in quickly turning our start-up into a SOC2 compliant organization. The software is very intuitive to use and the audit process was a breeze with the Laika team acting as our intemediary between us and the auditors.
What do you dislike about the product?
No dislikes. Laika makes a historically painful process not so painful!
What problems is the product solving and how is that benefiting you?
Laika allowed our organization to become SOC 2 compliant, enabling us to expand our business to a broader customer base.
Great SOC partners!
What do you like best about the product?
Laika’s platform capabilities coupled with expert advice is just a game-changer. Since we are selling into financial services, we know that security and compliance are critically important capabilities, starting with our SOC 2. Laika made it so easy to not only help us get started but also took the pain out of the audit process itself. Our team really appreciates the access we have to a great group of information security experts who are available to help whenever we need it. They are real partners.
What do you dislike about the product?
To be honest, there is nothing I dislike.
What problems is the product solving and how is that benefiting you?
Laika helped us prepare for and receive a SOC 2 report quickly and easily, which is essential for our customers and a huge differentiator. We wanted to complement our internal expertise, and the Laika team really delivered and helped ensure we were doing things the right way. We can now easily maintain the evidence needed for audit on the Laika platform. Finally, getting through procurement faster!
Best out there
What do you like best about the product?
I researched a number of compliance solutions and picked Laika because it was clear they provided the most robust end-to-end SOC 2 experience. An audit is an audit. And I wanted to make sure we had the right level of support leading up to and during the audit. Also Laika supported all of our SaaS and cloud tools which is a huge lift to engineering because it saves them a lot of time.
Laika takes care of our SOC 2 but also a number of customer-specific compliance requirements. They are very flexible. That was another big reason we went with them.
Laika takes care of our SOC 2 but also a number of customer-specific compliance requirements. They are very flexible. That was another big reason we went with them.
What do you dislike about the product?
Nothing in particulars. It's very easy set up and we got going really quickly.
What problems is the product solving and how is that benefiting you?
Probably getting through bank procurement 5x faster.
Recommendations to others considering the product:
They don't offer a free pilot or a way to test before buying.
Laika has been a great product and experience for us
What do you like best about the product?
Getting SOC 2 compliant quickly and at a reasonable cost. They make it fairly easy to implement all the controls required quickly. And they hook up to all your SaaS apps to automatically fetch data that auditors use as evidence for their tests. Helped us out a lot with policy selection, implementation and general best practices.
What do you dislike about the product?
There is no system of alerts today. Would be great to have a way that automatically alerts the right person on the respective task and create schedules for recurring compliance-related events (pen test, risk meetings etc.)
What problems is the product solving and how is that benefiting you?
Being able to tackle a SOC2 audit, standing up policies and controls for best practice. Having all our evidence managed on the platform is also a much bigger benefit than I thought it would be.
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