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Great support for the SOC audit process
What do you like best about the product?
I had never gone through the SOC audit process before, but Laika has made it pretty simple so far. Someone on their team has been able to answer any questions I've had with a quick turnaround.
What do you dislike about the product?
So far, I think my only complaint has been yesterday's upgrade to their UI. Ultimately, it will make their system easier to use, but I had just gotten accustomed to the previous version. Even so, it was easy to recalibrate my bearings and I haven't had any issues navigating around.
What problems is the product solving and how is that benefiting you?
Laika is guiding us through the process of our SOC audit. We need this completed to be taken seriously by our potential customers, and most of our team has not navigated through this process before now. Laika's team members are experts in this realm and are shepherding us through the process.
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Easy step-by-step process to follow. Great support - best value compared to other products.
What do you like best about the product?
Automated integration with AWS, Google, Insperity and other partners allowing for automatic detection of non-compliance issues (hugely beneficial). Great support from CSRs. Cost of audit is built into service. Easy integration with very value pen-testing service. Easy to implement. Something we reference weekly if not daily.
Compliance items are broken down into easy-to-manage controls that need to be implemented with clear objectives to meet and instructions on how to implement the controls. As you work through each control you get to see your overall progress toward compliance and audit-readiness.
Compliance items are broken down into easy-to-manage controls that need to be implemented with clear objectives to meet and instructions on how to implement the controls. As you work through each control you get to see your overall progress toward compliance and audit-readiness.
What do you dislike about the product?
They have resolved the issues identified in my previous review. No issues anymore!
What problems is the product solving and how is that benefiting you?
Initial guidance into step-by-step compliance with various standards.
Automated, continuous monitoring of compliance with those standards with notifications when a potential non-compliance is found.
Regular reminders of maintenance events.
Penetration testing
Buildling SOC2 audit compliance and auditing.
Automated, continuous monitoring of compliance with those standards with notifications when a potential non-compliance is found.
Regular reminders of maintenance events.
Penetration testing
Buildling SOC2 audit compliance and auditing.
Laika review by Nile
What do you like best about the product?
Laika distills the enormous complexity of regulatory compliance into a clear project management plan of organized tasks.
What do you dislike about the product?
Most tasks have good working examples and suggestions, but some still need to be populated. Also missing is the root compliance language driving the task.
What problems is the product solving and how is that benefiting you?
Obtain compliance and / or certification for HIPAA, GDPR, and SOC II while minimizing duplicate effort.
User Friendly & Great Customer Support
What do you like best about the product?
Laika provides an in-depth roadmap that lists all requirements for SOC2 compliance. They are very attentive and quick to respond to any questions.
What do you dislike about the product?
Some roadmap items can be challenging to interpret, but they are always there to answer any questions.
What problems is the product solving and how is that benefiting you?
Compliance and audit management is an extensive and tricky process. Laika ensures you have everything you need in one place.
Laika makes compliance a breeze!
What do you like best about the product?
Their workflow process makes compliance very clear and easy. They are very straight forward with what needs and requirements are to be met in order to become compliant.
What do you dislike about the product?
They are usually swamped. Therefore we have to schedule calls a week in advance to get clarity on any issues or needs.
What problems is the product solving and how is that benefiting you?
We needed to become HIPAA and SOC 1 and 2 Compliant. They were very helpful in getting us up to compliance and helping us with the audits. This helped us get compliant faster.
Moves toward a more interactive compliance experience
What do you like best about the product?
Laika's ability to easily converse about evidence and policies with auditors and customer managers is particularly useful: we made liberal use of it to avoid long cycle times of only catching up with someone on a weekly or otherwise recurring basis. They also have direct integrations with some common cloud providers, which was able to automate some relevant evidence collection.
What do you dislike about the product?
I didn't like the need to push policy documents into the Laika-specific GoogleDocs-like space. I would have preferred a more direct integration with our system of record, so that we could maintain these documents directly in Google Drive, and publish changes from there directly to Laika. I look forward to more/better/configurable integrations with external cloud providers to avoid even more evidence collection drudgery.
What problems is the product solving and how is that benefiting you?
Laika helped us navigate the complicated SOC2 landscape as a relatively small company without a dedicated compliance team. They were able to support us where we were strong and explain the real utility where we were weak. Compared to previous vendors, I feel like we took a real step-up in security posture as a result of working with them.
We used Thoropass to prepare us for SOC II & PenTests
What do you like best about the product?
Thoropass has been extremently helpful in helping our organization mature, prepare for SOC II and helping us improve our Security posture.
Their platform has been extremely easy to use and intuitive in terms of helping us lay out a roadmap for preparing for our SOC II Type 1 (and eventually Type 2) audits.
Our designated account team has been friendly, helpful and always available.
Additionally, we used Thoropass to conduct our annual PenTest. Having been through many PenTest processes before, I would say that this was the most organized and professional PenTest I have ever been a part of. The team was absolutely great and communicative.
Overall, a great product and service - but I would say what really stands out is the team!
Their platform has been extremely easy to use and intuitive in terms of helping us lay out a roadmap for preparing for our SOC II Type 1 (and eventually Type 2) audits.
Our designated account team has been friendly, helpful and always available.
Additionally, we used Thoropass to conduct our annual PenTest. Having been through many PenTest processes before, I would say that this was the most organized and professional PenTest I have ever been a part of. The team was absolutely great and communicative.
Overall, a great product and service - but I would say what really stands out is the team!
What do you dislike about the product?
Honestly, there is really nothing I dislike about the service, products, or team. As mentioned above it really goes above and beyond our expectations
What problems is the product solving and how is that benefiting you?
Internally, we do not have the collective resources and experience to prepare for SOC II audits (Type 1 & 2). Laiks is providing us with the resources and roadmap to prepare for both. Without Laika, this process would be EXTREMELY difficult and resource intensive for our young organization.
Laika helps us manage our compliance needs
What do you like best about the product?
As a small company focused on bolstering our compliance organization, we are happy to partner with an organization like Laika. Their team is helpful, responsive, and thorough with the questions we have and ensures that we have a solid understanding of the intricacies of different certifications.
The all-in-one Laika platform allows our team to have one central hub for our compliance work. The way you work through individual tickets to boost your company compliance breaks the journey up into digestible and understandable steps. Being able to bring in team members to help on tickets is valuable and allows us to effectively break up the work.
The all-in-one Laika platform allows our team to have one central hub for our compliance work. The way you work through individual tickets to boost your company compliance breaks the journey up into digestible and understandable steps. Being able to bring in team members to help on tickets is valuable and allows us to effectively break up the work.
What do you dislike about the product?
A small nitpick, the sorting tasks by certification function doesn't work every time. When trying to work through one specific certification it would be great for this feature to work consistently.
What problems is the product solving and how is that benefiting you?
Making compliance easy to understand and achieve is very helpful. The work our company does requires that we operate from a culture of security and compliance. Laika helps us enforce that culture and build upon it.
Easy to use product and a helpful/knowledgeable team
What do you like best about the product?
- Using the product was intuitive and easy to pick up. It made understanding the requirements of particular controls, collaborating across functions internally, uploading evidence, etc really easy which made the overall process significantly less painful than it otherwise would've been.
- Our support team was easy to work with, responsive, and thoughtful/respectful in talking through cases where we saw things differently.
- While I'm not directly involved in this work, it's my understanding that working collaboratively through these audits helped the team uncover a significant amount of opportunities to continue to mature our security posture as an organization.
- Our support team was easy to work with, responsive, and thoughtful/respectful in talking through cases where we saw things differently.
- While I'm not directly involved in this work, it's my understanding that working collaboratively through these audits helped the team uncover a significant amount of opportunities to continue to mature our security posture as an organization.
What do you dislike about the product?
There were some features that were talked about during the sales process that either haven't lived up to what was promised or don't exist at all. Specifically, the diligence questionnaire populator and an ability to securely share documents with clients via custom datarooms.
What problems is the product solving and how is that benefiting you?
SOC 2 (Type 1 and Type 2) compliance
Managing due diligence questionnaires from prospective clients
House policies and procedures so we can easily share / update / maintain latest versions
Managing due diligence questionnaires from prospective clients
House policies and procedures so we can easily share / update / maintain latest versions
Laika for best SOC2 solution in the market
What do you like best about the product?
Laika makes it simple and easy to approach SOC2 requirements. They are always available when we have questions and want to hop on a call, and they make an effort to guide our SOC2 efforts on a constant basis.
Our account manager has made it simple for us to start our SOC2 journey from 0 to 1. Thank you, Laika!
Our account manager has made it simple for us to start our SOC2 journey from 0 to 1. Thank you, Laika!
What do you dislike about the product?
It's hard to find issues with the Laika platform. They had some product updates that made it even easier to use.
What problems is the product solving and how is that benefiting you?
Laika is helping us build compliance programs and security best practices through all of our systems, from organizational structure to in-depth tech needs. We are fortunate to work with a partner that understands the full stack needs of a technology company and SOC2 needs.
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