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Thoropass

Thoropass | 1

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External reviews

395 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Andrew K.

Really outstanding service and question handling

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Laika is a really useful tool and a category of tool that I wish had existed earlier. We get excellent service from incredibly knowledgeable professionals. Their ability to handle questions in a pragmatic and straightforward way is unparalleled in my (somewhat limited) experience. Their software platform greatly simplifies what normally lives in excel, email, docs, etc etc and gets very hard to manage very quickly. They are also stage appropriate for us as a growth-stage company.
What do you dislike about the product?
They are still building out functionality, so a lot of exciting stuff is still on the roadmap. But their speed of delivery has been good. They may not work for every company out there, depending on your size and if you need every bell and whistle ever made.
What problems is the product solving and how is that benefiting you?
Organizing all of our compliance activity and making sure we are leaving no stone unturned. Creating credibility for our company with our customers. Dealing tricky security questions with real expertise. Helping us architect and maintain a secure product and infrastructure.


    Fara R.

Could not have gotten our SOC done without Laika!

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
The Laika team held our hands through the process and made sure we were set up for success. No question was too small - and they were always available. They taught me alot about not only the process but about how to build, maintain and monitor robust controls
What do you dislike about the product?
I don't think there is anything I dislike. Maybe the team could show off more about some of the additional benefits that Laika offers early on. They are underplayed!
What problems is the product solving and how is that benefiting you?
Source of truth for all our policies. Where we deliver our compliance related training programs. Would not be able to get SOC certified without them. Great source of additional materials for us to referance.


    Steven C.

Great product. Makes a painful process (SOC2), easy!

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Intuitive and easy-to-follow product with ready-built templates. Also, exceptional customer support. All at a very reasonable price.
What do you dislike about the product?
I haven't found anything to dislike so far.
What problems is the product solving and how is that benefiting you?
Makes the SOC2 and GDPR processes easy.


    Financial Services

Great experience

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
Software is very easy to use, great staff support
What do you dislike about the product?
None, the team has been very supportive, software is easy to use.
What problems is the product solving and how is that benefiting you?
They streamline the SOC2 audit process


    Jimmy J.

Laika takes the heavy lifting out of compliance!

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Laika has gathered an awesome team of compliance experts that are kind and helpful. They're an extension of our compliance team.
What do you dislike about the product?
It would be helpful if they had a compliant vault, like companies like VGS offer.
What problems is the product solving and how is that benefiting you?
Laika helps us take the discovery and playbook-ing out of our compliance process. They already know exactly what we need to do, and they help us execute.


    Pedram K.

Easy to use

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
as a small business going for SOC2, Thoropass made our life easier.
the website is easy and user-friendly. the consulting team working with us and explaining every step.
Having Thoropass team on this path next to us made this process faster and easier.
What do you dislike about the product?
so far nothing.everything is running smooth and perfect
What problems is the product solving and how is that benefiting you?
explaining the evidence and documents they want.
keep un on the timeline to make sure we reach our goal
the consulting team have meeting with us 2 times a week to guide us and troubleshoot if needed


    Brad P.

Great support for the SOC audit process

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
I had never gone through the SOC audit process before, but Laika has made it pretty simple so far. Someone on their team has been able to answer any questions I've had with a quick turnaround.
What do you dislike about the product?
So far, I think my only complaint has been yesterday's upgrade to their UI. Ultimately, it will make their system easier to use, but I had just gotten accustomed to the previous version. Even so, it was easy to recalibrate my bearings and I haven't had any issues navigating around.
What problems is the product solving and how is that benefiting you?
Laika is guiding us through the process of our SOC audit. We need this completed to be taken seriously by our potential customers, and most of our team has not navigated through this process before now. Laika's team members are experts in this realm and are shepherding us through the process.


    Drew H.

Easy step-by-step process to follow. Great support - best value compared to other products.

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Automated integration with AWS, Google, Insperity and other partners allowing for automatic detection of non-compliance issues (hugely beneficial). Great support from CSRs. Cost of audit is built into service. Easy integration with very value pen-testing service. Easy to implement. Something we reference weekly if not daily.
Compliance items are broken down into easy-to-manage controls that need to be implemented with clear objectives to meet and instructions on how to implement the controls. As you work through each control you get to see your overall progress toward compliance and audit-readiness.
What do you dislike about the product?
They have resolved the issues identified in my previous review. No issues anymore!
What problems is the product solving and how is that benefiting you?
Initial guidance into step-by-step compliance with various standards.
Automated, continuous monitoring of compliance with those standards with notifications when a potential non-compliance is found.
Regular reminders of maintenance events.
Penetration testing
Buildling SOC2 audit compliance and auditing.


    Dan H.

Laika review by Nile

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Laika distills the enormous complexity of regulatory compliance into a clear project management plan of organized tasks.
What do you dislike about the product?
Most tasks have good working examples and suggestions, but some still need to be populated. Also missing is the root compliance language driving the task.
What problems is the product solving and how is that benefiting you?
Obtain compliance and / or certification for HIPAA, GDPR, and SOC II while minimizing duplicate effort.


    Hospital & Health Care

User Friendly & Great Customer Support

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Laika provides an in-depth roadmap that lists all requirements for SOC2 compliance. They are very attentive and quick to respond to any questions.
What do you dislike about the product?
Some roadmap items can be challenging to interpret, but they are always there to answer any questions.
What problems is the product solving and how is that benefiting you?
Compliance and audit management is an extensive and tricky process. Laika ensures you have everything you need in one place.