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Well organized system and professional people
What do you like best about the product?
Laika interaction has been highly positive for us. They have a system that is easy to use and personnel are highly professional and thorough.
What do you dislike about the product?
The interaction has been good so far. We are still in the midst of our relationship.
What problems is the product solving and how is that benefiting you?
We are getting a SOC2 certification and Laika is helping us with the entire process.
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Laika gives us confidence in our SOC 2 compliance!
What do you like best about the product?
Working with the Laika team has been overall a great experience. We have a dedicated team that provides us with resources and regular check-ins to ensure that we have adequate support for maintaining SOC 2 compliance. Laika gives us confidence that we are on track, and doing things the right way. They are also continuously improving their platform and features - we love the DDQ Library.
What do you dislike about the product?
The Playbooks can be a bit confusing. Some features that we've been wanting are taking time to build out. They could've communicated more ahead of time the differences between a Type I and Type II audit experience.
What problems is the product solving and how is that benefiting you?
Laika is solving the human resource problem of maintaining SOC 2 compliance. By using them as a vendor, it saves our company human hours in SOC 2 preparedness, and gets newcomers to the SOC 2 framework up-to-speed quickly. Integrations with our company's existing tools such as Slack help with our project management. Laika is also a useful repository of our company's sensitive information. We operate in a highly regulated industry. Having a repository to organize our DDQ questionnaires and answers is an asset.
Great option for SOC2 Compliance work! Highly recommend
What do you like best about the product?
After two years of working with Thoropass, it's evident the team excels, ensuring to take the time to understand your business so that you have the best guidance possible on the steps needed to build secure software.
What do you dislike about the product?
Some back and forth that does require a strong tech lead but that could just be a factor of the complexity of the industry and the work that needs to be done
What problems is the product solving and how is that benefiting you?
We need to be SOC2 compliant in order to close larger deals enterprise deals. Thoropass provides the tools to create the policies and procedures to abide by the security standards from the SEC. We also love their diligence folder/data room feature.
Great team and service
What do you like best about the product?
The people at Laika are amazing. Great customer care and fanatical support ethic. The platform was getting upgraded when we first started in early '21 -- after it stabilized we had no issues.We are renewing this year.
What do you dislike about the product?
When we first started with them the platform was getting upgraded and had some bugs. When we reported them, Laika's care team went over the top to ensure our needs were met quickly.
What problems is the product solving and how is that benefiting you?
When we first started with Laika, their platform had some bugs. Every bug we reported was addressed in a timely way and now the platform is fully stable. We were impressed how responsive their team was to the issues we identified.
Accelerate SOC II report
What do you like best about the product?
The platform is elegant; the roadmap is easy to follow. The tasks are clear and concise.
What do you dislike about the product?
All the notifications are duplicated. Some policies and procedures may be combined in one document.
What problems is the product solving and how is that benefiting you?
It offers resources embedded within the platform.
Great experience
What do you like best about the product?
Easy to use website. Great support team. The roadmap is easily understandable
What do you dislike about the product?
We can still stumble every one and then on a few bugs in the website
What problems is the product solving and how is that benefiting you?
Thoropass helps us go through our SOC2 audit
Game Changing Audit Assistance
What do you like best about the product?
Many aspects really set this solution apart. The policy and procedure guides do a fantastic job outlining critical content needed to build SOC controls. The Laika team has truly thought through every part of this solution. I can track all our hardware inventory and run pre-written security training through the platform. I have peace of mind to knowing everything is all in one place. The customer service is also very attentive and helpful. I can't imagine completing a SOC Audit without Laika.
What do you dislike about the product?
There is not much to dislike about Laika. The only small issue we have run into is keeping up with comments within controls. There is no centralized place to find past comments. You must go into the individual control the comment was created in. This is a minuscule inconvenience compared to how incredibly helpful this platform is. Do not let this deter you!
What problems is the product solving and how is that benefiting you?
Having to pass SOC Audits as a small business is a daunting challenge. Laika is the one-stop shop for building and maintaining audit controls. Laika takes on the burden of understanding what is necessary to pass an Audit and allows my team to just focus on creating and implementing procedures around those guidelines. You do not need an audit specialist on your team to pass an audit; you just need Laika.
Laika is making SOC 2 obtainable
What do you like best about the product?
Laika's user interface, team, and overall structure made preparing for a SOC 2 Audit obtainable. Our small team would have been lost without them. Their new UI looks awesome too.
What do you dislike about the product?
They're continuing to work on their integrations - not something I dislike, but something they're actively building out and could cause limitations for certain users.
What problems is the product solving and how is that benefiting you?
Laika is a all-in-one solution to obtaining your SOC 2 Audit and beyond.
A seamless experience with incredible support
What do you like best about the product?
Laika's customer success managers and compliance experts are friendly and accommodating, making you feel incredibly well-supported along the way.
Their internal audit firm makes the audit process remarkably seamless, and all communications with your auditors can be managed from within the platform easily.
Their internal audit firm makes the audit process remarkably seamless, and all communications with your auditors can be managed from within the platform easily.
What do you dislike about the product?
The software does not have a risk register functionality and instead your CSM will provide you with an Excel template, which is something that competitors offer.
The automation doesn't cover everything, you'll find that competitors are able to automate much more of the evidence collection from your connected integrations than Laika can.
The automation doesn't cover everything, you'll find that competitors are able to automate much more of the evidence collection from your connected integrations than Laika can.
What problems is the product solving and how is that benefiting you?
Laika helped us acheive SOC 2 Type 1 in an unbelievably quick amount of time and are continuing to support us throughout the Type 2. We're incredibly happy with how easy they have made our compliance journey.
Brilliant consultants & advisors for high-growth startups to achieve SOC2 compliance
What do you like best about the product?
Laika helped us transform our processes and organization to make the Tint Platform SOC2 compliant.
The biggest challenge of this journey was the explosive growth of the team!
We started to explore SOC2 when we were only 4 employees at Tint, and now we are 40 when we signed the SOC2 Type I audit.
During this project, we hired our Head of People, Head of Finance, Chief Operations Officer, the whole product and design team, and 2/3 of the engineering team.
Obviously, a lot of what we did at Tint, in the beginning, had to change multiple times in the process.
The team at Laika really helped us find creative ideas, challenge or validate our hypothesis, and push for solutions that were always adapted to our size and specific situation.
I've really enjoyed every person that I've discussed with at Laika, everyone has been easygoing and made this process more fun.
It's only the beginning of the journey, as we're just done our Type 1 audit, we're really looking forward to the next steps!
The biggest challenge of this journey was the explosive growth of the team!
We started to explore SOC2 when we were only 4 employees at Tint, and now we are 40 when we signed the SOC2 Type I audit.
During this project, we hired our Head of People, Head of Finance, Chief Operations Officer, the whole product and design team, and 2/3 of the engineering team.
Obviously, a lot of what we did at Tint, in the beginning, had to change multiple times in the process.
The team at Laika really helped us find creative ideas, challenge or validate our hypothesis, and push for solutions that were always adapted to our size and specific situation.
I've really enjoyed every person that I've discussed with at Laika, everyone has been easygoing and made this process more fun.
It's only the beginning of the journey, as we're just done our Type 1 audit, we're really looking forward to the next steps!
What do you dislike about the product?
The tooling was lacking sometimes, I've had a few issues with the documents management, and sometimes some integrations were a bit buggy.
Also, some templates were better adapted for bigger companies, and we're only a small startup.
In their defense, I've been using the legacy app, and we'll be migrated to the new app really soon so I'm excited to see the new version.
Also, some templates were better adapted for bigger companies, and we're only a small startup.
In their defense, I've been using the legacy app, and we'll be migrated to the new app really soon so I'm excited to see the new version.
What problems is the product solving and how is that benefiting you?
Laika can guide your company to become compliant with any security certification from A to Z.
They've guided us in the whole journey, and we're still working with them to this day for the first SOC2 Type 2 audit.
They've guided us in the whole journey, and we're still working with them to this day for the first SOC2 Type 2 audit.
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