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A very usefull framework for processing SOC requirements
What do you like best about the product?
The framework provided by Laika is a handy tool in determining the state of our processes and procedures. The team (Joe Miller, Zac Patenaude) are very supportive and knowledgeable.
What do you dislike about the product?
There are a few sections in the roadmap where it is unclear what constitutes suitable evidence (screenshot, a procedure). However, the team at Laika has always been able to clarify the matter quite quickly.
What problems is the product solving and how is that benefiting you?
SOC2 Type 1 certification. At a small company, no one person has all the expertise for the certification. Laika's tools and team members go a long way in filling these knowledge and procedural gaps.
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A good way to centralize and streamline compliance work
What do you like best about the product?
I especially appreciate the team's responsiveness and willingness to dig into our questions and challenges as we're getting set up.
What do you dislike about the product?
There are still elements of the dashboard which feel like they could use more clarity on how to set things up properly, but I don't inherently dislike that because I've noticed improvements over time and after feedback has been provided. The team seems responsive to customer input and iterates on its product quickly.
What problems is the product solving and how is that benefiting you?
Laika helps us wrangle all of the requirements of completing different compliance frameworks in a centralized repository. I like this because it reduces redundancy and helps us establish a source of truth for policies, procedures, trainings, and other artefacts we're expected to maintain and present proof of during audits.
Making SOC2 easy for early stage startups
What do you like best about the product?
Our CSM and compliance architect from Laika are both very responsive whenever we have any questions about controls we need to implement. Initially, we were concerned that they wouldn't be up to par with products like Vanta, however they've shown through their integrations and support that they can deliver an incredible SOC2 experience. Many of their policies and templates are ready for plug and play which saved us a lot of time.
What do you dislike about the product?
Some controls are somewhat ambiguous in terms of how they should be completed. However, our CSM and compliance architect are extremely helpful in making sure we're unblocked. There could be some improvements for better self-served completion.
What problems is the product solving and how is that benefiting you?
We used Laika to get our SOC2 type 1 and type 2 compliance which many of our customers ask for as certification around our security posture and compliance. It's great that the price includes both the platform and auditors.
Great help to get SOC2 !
What do you like best about the product?
All the processes, from commercial contact, happened easily. Good software tool to help guide the process. Great material to assist in the preparation of controls. And, more than that, fantastic help from technical personnel.
What do you dislike about the product?
actually... nothing! it has been a really incredible journey.
What problems is the product solving and how is that benefiting you?
Laika helped us getting SOC2 Type I compliance.
Comprehensive tracker for being compliant with information security
What do you like best about the product?
Thoropass has a very structured way of categorizing info security requirements and ensuring that the organization thoroughly understands the needs. Also, it provides a good user experience to track the requirements and see real-time progress on items/tasks accomplished.
What do you dislike about the product?
It would be better if Thosopass integrated with 3rd party authentication. Also, it is sometimes difficult to find items, so it would be good to have the task ID exposed in the playbook dashboard and search items/tasks by task ID.
What problems is the product solving and how is that benefiting you?
Thoropass ensures that the product built by the organization is compliant with various information security standards. It allows the organization to monitor different information security standards across the globe, so if the product needs to be launched in another jurisdiction, it makes it easier for organizations like ours to focus on the info security adopted by that jurisdiction.
Great Security Online Platform for Technology Startups
What do you like best about the product?
The platform was easy to use, intuitive and allowed us to get started after a few tutorials from the Laika team. It also had great templates which helped us with our policy and procedure creation.
What do you dislike about the product?
The price is still a hefty one for startup companies and some of the templates are expert friendly so we had to hire a fractional CISO to help us understand some of the templates and complete them.
What problems is the product solving and how is that benefiting you?
Laika solved the problem of providing a guide for the security process, for us, it was SOC 2 Certification, a place to store all of our artifacts and a document repository that was secure and easy for our team to use.
Recommend Laika for their excellent human touch resources
What do you like best about the product?
The Roadmap is really helpful to have action items to work through. And the best about Laika is their human expert to talk to when going through our processes and documentation
What do you dislike about the product?
For people that are completely new to SOC II, it might make things a lot easier to show industry-standard process examples. Not only one that satisfied the auditing of SOC II but the recommended standard that most companies should follow.
As simple as:
Employee exit checklist (best practice to protect the company security)
As simple as:
Employee exit checklist (best practice to protect the company security)
What problems is the product solving and how is that benefiting you?
Laik is solving the problem for us to reach SOC II compliance. In preparation for a lot of partnerships with other companies, this is sometimes a requirement to begin any integration works
They really care about their customers
What do you like best about the product?
The team really cares and put in a lot of work to help us get our SOC II Type II audit. There were several occasions where I messed something up and the team hopped on a call and helped me get it fixed. SOC II is complicated, but it's significantly easier to navigate with great people like RJ, Kristal, and Jennifer to help out.
What do you dislike about the product?
The platform could definitely use some work on ergonomics. It can be a bit tedious sometimes, but nothing too bad.
What problems is the product solving and how is that benefiting you?
Get our SOC II Type II audit
Great tool for all your compliance needs
What do you like best about the product?
User-friendly compliance platform for first-time users. Excellent customer support to help you understand the compliance framework.
What do you dislike about the product?
It could be helpful to have a compliance architect once in a while in biweekly checkings.
What problems is the product solving and how is that benefiting you?
Laika helps implement SOC2 and ISO27001 for the company.
I couldn't have imagined working towards our certification without Laika!
What do you like best about the product?
The way Laika simplifies compliance requirements into digestible parts AND comes along with a kmowledgable consultant in case I have questions make it so helpful!
What do you dislike about the product?
What's not to like?!? But in the spirit of feedback, I'd say it would be great to see from an Admin or Project manager view who still has tasks remaining to work on. The team has had no issues navigating the software and picked it up quickly.
What problems is the product solving and how is that benefiting you?
I was new to understanding the ISO27001 requirements, so when we started using Laika and it took me through Step-by-step and it saved me so much time I would have spent researching and allowed me to focus on the tasks at hand.
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