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External reviews

389 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Recommend Laika for their excellent human touch resources

  • December 20, 2022
  • Review verified by G2

What do you like best about the product?
The Roadmap is really helpful to have action items to work through. And the best about Laika is their human expert to talk to when going through our processes and documentation
What do you dislike about the product?
For people that are completely new to SOC II, it might make things a lot easier to show industry-standard process examples. Not only one that satisfied the auditing of SOC II but the recommended standard that most companies should follow.

As simple as:

Employee exit checklist (best practice to protect the company security)
What problems is the product solving and how is that benefiting you?
Laik is solving the problem for us to reach SOC II compliance. In preparation for a lot of partnerships with other companies, this is sometimes a requirement to begin any integration works


    Josh H.

They really care about their customers

  • December 19, 2022
  • Review verified by G2

What do you like best about the product?
The team really cares and put in a lot of work to help us get our SOC II Type II audit. There were several occasions where I messed something up and the team hopped on a call and helped me get it fixed. SOC II is complicated, but it's significantly easier to navigate with great people like RJ, Kristal, and Jennifer to help out.
What do you dislike about the product?
The platform could definitely use some work on ergonomics. It can be a bit tedious sometimes, but nothing too bad.
What problems is the product solving and how is that benefiting you?
Get our SOC II Type II audit


    Health, Wellness and Fitness

Great tool for all your compliance needs

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
User-friendly compliance platform for first-time users. Excellent customer support to help you understand the compliance framework.
What do you dislike about the product?
It could be helpful to have a compliance architect once in a while in biweekly checkings.
What problems is the product solving and how is that benefiting you?
Laika helps implement SOC2 and ISO27001 for the company.


    Amanda B.

I couldn't have imagined working towards our certification without Laika!

  • December 19, 2022
  • Review verified by G2

What do you like best about the product?
The way Laika simplifies compliance requirements into digestible parts AND comes along with a kmowledgable consultant in case I have questions make it so helpful!
What do you dislike about the product?
What's not to like?!? But in the spirit of feedback, I'd say it would be great to see from an Admin or Project manager view who still has tasks remaining to work on. The team has had no issues navigating the software and picked it up quickly.
What problems is the product solving and how is that benefiting you?
I was new to understanding the ISO27001 requirements, so when we started using Laika and it took me through Step-by-step and it saved me so much time I would have spent researching and allowed me to focus on the tasks at hand.


    Sergiy P.

A pathway to SOC2 compliance

  • December 18, 2022
  • Review verified by G2

What do you like best about the product?
Laika framework provides a detailed SOC2 compliance readiness step-by-step plan and resources aligned with your company's current state of information security.
Laika assigns a project manager and a technology consultant to provide timely support during the compliance implementation process.
Laika supplies a good security policy and procedures documentation templates that can be used as a head start or to validate your existing materials.
What do you dislike about the product?
Laika’s document editing interface takes time to get accustomed to.
What problems is the product solving and how is that benefiting you?
The framework and resources that Laika provides allow companies to improve their security posture and achieve SOC2 compliance in a predictable timeframe.


    Hospital & Health Care

HIPAA streamlined and easy

  • December 18, 2022
  • Review verified by G2

What do you like best about the product?
Streamlines HIPAA and makes becoming compliant a lot more feasible, especially for a smaller startup.
What do you dislike about the product?
Having more templates would be beneficial.
What problems is the product solving and how is that benefiting you?
Achieving HIPAA compliance in the most effective way possible.


    Isaiah G.

Great personalization

  • December 17, 2022
  • Review provided by G2

What do you like best about the product?
Working with Joe and Vince has made all of the difference. They are helpful, friendly, and take the time to actually understand what we need — instead of just selling. Laika has been very flexible and helpful.
What do you dislike about the product?
The old layout of Laika was a bit confusing. The new layout is much better, but moving documents over has been a little bit of a challenge. Otherwise the platform is great.
What problems is the product solving and how is that benefiting you?
Laika has helped us solve compliance and make sure that we have all of our ducks in a row. Its incredibly simple. One person has been able to manage the vast majority of all our compliance.


    Commercial Real Estate

A bit of confusion and slow progress

  • December 16, 2022
  • Review verified by G2

What do you like best about the product?
Our consultant is very helpful with any questions I ask. She is concise and to the point.
What do you dislike about the product?
This may just be my prior non-experience talking, but the whole SOC2 compliance process is utterly confusing.
What problems is the product solving and how is that benefiting you?
SOC2 compliance


    Health, Wellness and Fitness

Compliance Made Easy

  • December 16, 2022
  • Review provided by G2

What do you like best about the product?
Laika project management capabilities and having a dedicated compliance architect to help guide you through the complex compliance process.
What do you dislike about the product?
They have integrations to most of the tools we use. It will be helpful if they can integrate with JumpCloud.
What problems is the product solving and how is that benefiting you?
SOC 2 Compliance process.


    Edward K.

Help when we needed it

  • December 16, 2022
  • Review verified by G2

What do you like best about the product?
Laika has an easy to follow framework and other tools that make it more convenient to complete the required tasks on our way towards compliance. Engaging the process with Laika allows me to complete the required tasks and also continue to operate our daily business obligations.
What do you dislike about the product?
I haven't found any downside to working with Laika. All the necessary materials, resources and organization are right at hand.
What problems is the product solving and how is that benefiting you?
Simple organization, where does one begin in this process? Laika organizes our limited time and keeps us directed. Examples are available for us to use and adapt to our unique circumstances without spending the time we don't have to reinvent the wheel!