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Thoropass

Thoropass | 1

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External reviews

395 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jacob A.

Thoropass SOC2 Process Review

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use platform that really hit the mark. We onboarded Thoropass to help guide us through our compliance journey and it really provided everything we needed and educated our team along the way. The layout and roadmap are intuitive and you see how your compliance program is documented easily by following their process.
What do you dislike about the product?
The platform underwent a rebranding and had some UI updates. In the end I think they were all good updates there was just some change management during that time and understanding how my use of the platform changed with the updates.
What problems is the product solving and how is that benefiting you?
Thoropass is helping us document that we adhear to our documented policies and procedures. The automation of evidence collection and an intuitive guide that walks you through the necessary evidence for each step was worth it.


    Parker B.

Easy to use compliance platform

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
Thoropass contained everything needed to get SOC 2 certified in one low cost platform.
What do you dislike about the product?
The all inclusive nature of Thoropass made it difficult to have alternate options and meant only their method was valid.
What problems is the product solving and how is that benefiting you?
SOC 2 certification


    Logistics and Supply Chain

Great SOC2 partner for small startups!

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
In no particular order, here is what I really liked about Thoropass:

* CSM at Thoropass seem to have audit/compliance background, which helps significantly when going through the certification process - like quick turnaround on certain questions, etc.
* Platform isn't perfect, but having something to keep track of progress is really useful
* Breaking down the mountain of work you have to do to achieve SOC2 into dividable tasks
* The auditor we've worked was very prompt, professional and very knowledgeable!
* I found the offering to be pretty affordable compare to the competiton which is important for the company of our size (small startup)
What do you dislike about the product?
Again, in no particular order here is where Thoropass can improve:

* On the tasks side, get more explicit about what is being asked in the description. I had to routinely get on a meeting with CSMs to cover milestones ahead of where I was working and take notes to understand what is exactly being asked for. This worked well, but I wish the Milestones were more self-documenting.
* On the platform side, there are little bugs/issues like % completion not miving for certain views. Also I can't deep link to certain pages. Also, I wish there was more options to connect to external training vendors (or API to automate it).
* Sometime when I ask a question in the platform I had to follow up via email to get it answered. We did go through a couple of CSMs in our time, so some of it might be attributed to handoffs.
What problems is the product solving and how is that benefiting you?
We were using Thoropass to help us obtain SOC2 Type 1 and Type 2 reviews. This meant using both the platform as well as CSM and eventually auditors provided by Thoropass


    Michel D.

Simple way of aquiring SOC2 Type1

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
Very simple system that quickly shows you what you're missing on your certificate.
What do you dislike about the product?
Sometimes I get lost on what exactly are my next steps, then I can just talk to the online chat or dedicated CSM.
What problems is the product solving and how is that benefiting you?
Simplifying our Audit process to get SOC2 Type1 and 2.


    Nathan S.

Good for teams lacking security professionals, but requires commitment

  • July 31, 2023
  • Review provided by G2

What do you like best about the product?
Thoropass did a good job breaking down the basics for people who had never gone through a certification effort before and their platform was straightforward to use.
What do you dislike about the product?
Don't think that this will solve compliance overnight, it requires a lot of effort from your team to make changes, submit documentation, etc. Certification efforts are going to be a sizable commitment not matter what platform you use.
What problems is the product solving and how is that benefiting you?
The business problem that Thoropass is helping with is having all our security components in a single place for our audits. It is certainly faster than trying to track all this manually.


    Jeremy B.

Head of Product

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
The team was insightful and extremely helpful in guiding our team through the SOC 2 process.
What do you dislike about the product?
The dashboard can be a little clunky but truly everything was amazing.
What problems is the product solving and how is that benefiting you?
They are helping us go from 0 to completing SOC 2 type 1 in 6 months.


    Kenny R.

Thoropass is an Excellent Compliance Solution for Small Businesses

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
I had the pleasure of working with Thoropass to achieve SOC2 compliance for my small company, and I can't recommend them highly enough. From start to finish, they have been incredibly easy to work with and have made the seemingly daunting task of SOC2 compliance achievable for our small team.

The knowledgeable and friendly experts at Thoropass have been an invaluable resource throughout the entire process. They patiently guided us through each step, helping us understand the requirements and tailor our security controls to meet SOC2 standards. Their expertise and deep understanding of compliance frameworks ensured that we were on the right track.

What truly sets Thoropass apart is their exceptional value for the price they charge. As a small business, budget considerations are always a priority, and Thoropass provided us with a cost-effective solution without compromising on quality. Their platform, including the compliance management dashboard, policy library, and risk assessment tool, streamlined our compliance journey significantly.

The team's responsiveness and willingness to address our questions and concerns further reinforced our positive experience. They genuinely care about their clients and consistently went above and beyond to ensure our success. Working with Thoropass felt like having a trusted compliance partner by our side.

Thanks to Thoropass, we achieved SOC2 certification, enhancing our credibility and providing peace of mind to our clients. If you're a small business aiming for SOC2 compliance, I wholeheartedly recommend Thoropass. They are an indispensable asset, offering top-notch expertise, exceptional value, and unparalleled support.
What do you dislike about the product?
Thoropass' original pen test partner was difficult to work with, but they have since mitigated this issue and their new pen test partner is much better.
What problems is the product solving and how is that benefiting you?
We recently decided to pursue SOC 2 certification. We were initially overwhelmed by the process, but we were referred to Thoropass by a friend. Thoropass has been an absolute lifesaver. They have made the SOC 2 compliance process so easy and straightforward. They are an excellent value for the price and they will make the process so much easier than you ever thought possible.


    Omar J.

Excellent program and very easy to work with Throwpass team

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Platform and the team that helped us with the process
What do you dislike about the product?
None. Everything worked smooth for us...
What problems is the product solving and how is that benefiting you?
SOC Type 1 & 2 compliance. Unduit is a cloud based platform and we needed such compliance for enhanced security posture


    Financial Services

Smooth and Efficient SOC2 Compliance

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
I recently used Thoropass to help my company become SOC2 compliant, and I cannot recommend Thoropass enough. From start to finish, the experience was seamless and professional. Their team of experts were extremely knowledgeable, efficient, and accommodating to our needs.

The process of becoming SOC2 compliant can be overwhelming and confusing, but Thoropass's team made it easy for us to understand and navigate. They provided clear and concise guidance every step of the way, and we were able to achieve compliance quickly and with minimal disruption to our daily operations.

What really impressed me about Thoropass was their dedication to customer service. They were always available to answer any questions we had, and they made sure we were completely satisfied with the results. They went above and beyond to ensure that we had everything we needed to meet our compliance requirements.

Overall, I highly recommend Thoropass to anyone who is looking for a reliable and trustworthy SOC2 compliance company. Their team is exceptional, and they will go the extra mile to ensure that your company is fully compliant and protected. Thank you, Thoropass, for your outstanding service!
What do you dislike about the product?
While working with Thoropass, I found that some third-party companies they recommended, such as pen testers, were on the more expensive side, even after discounts were applied. If you're willing to invest time in exploring other options, you should be able to find cheaper alternatives.
What problems is the product solving and how is that benefiting you?
My company needed to achieve SOC2 compliance. SOC2 compliance is crucial for companies that handle sensitive data, such as financial information, medical records, or personal data, as it ensures that they have the necessary security and privacy controls in place to protect their customers' information. Thoropass made the SOC2 process seamless.


    Cory B.

SOC 2 compliance

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
Made getting SOC 2 compliance a breeze! The team was really easy to work with and always available to answer questions.
What do you dislike about the product?
UI was a work in progress. Hard to find certain sections
What problems is the product solving and how is that benefiting you?
Making compliance easy and affordable so small teams can get it done and sign the big customer.