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Great tool for Implementing SOC2 at Small Company
What do you like best about the product?
Easy to use tool but the most helpful is the great customer succes team. Always quick to respond and help us on our journey.
What do you dislike about the product?
Some of the monitors are lacking. Could be a bit more robust for action items.
What problems is the product solving and how is that benefiting you?
Thoropass helped us achieve our SOC2 Type 1 and we are actively working toward Type 2 now immediately following. The umbrella company makes it all very simple to schedule.
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Essential Platform for Auditing and Compliance
What do you like best about the product?
The tooling is best in class, by a long way, and it's backed up by amazing support. It's so intuitive that no real training is needed, which made it super easy to implement. The integration with our Cloud Service Provider works seamlessly and really helps us visualise our compliance status. I check in on the Thoropass dashboard pretty much every day. The actual audit process itself is the most straightforward and pain-free that I've ever encountered.
What do you dislike about the product?
It's a minor point, but there does appear to be an underlying assumption that Thoropass customers are based in the United States, particularly when generating policies. This is not the case for us and did mean we had to perform some manual localisation in a few places.
What problems is the product solving and how is that benefiting you?
Thoropass has already helped us achieve SOC 2 Type 1 certification and is currently helping us to do the same with Type 2. It is extremely valuable to be able to demonstrate to our customers and potential customers that we meet these industry standards.
Takes the guesswork out of SOC 2 Compliance
What do you like best about the product?
Having both a caring and attentive account manager as well as reviewers made the whole annual SOC 2 compliance process easy to go through. What was originally met with anxiousness and angst turned into a good experience. Their site makes it easy to track the things that need to be updated, uploaded, and addressed for the review.
It is also a good place to store vendor documentation and reminders for a monthly vulnerability scan as well as quarterly risk assessment. While not on the top of mind for a compnay constantly developing new features and delighting customers, compliance like this is critical and Thoropass makes it easy to do so.
It is also a good place to store vendor documentation and reminders for a monthly vulnerability scan as well as quarterly risk assessment. While not on the top of mind for a compnay constantly developing new features and delighting customers, compliance like this is critical and Thoropass makes it easy to do so.
What do you dislike about the product?
Sometimes it's not clear what is acceptable in terms of "documentation" or "evidence" for the SOC 2 review. There are times when you have to interpret the spirit of what is being asked and every year the requirements aren't the same, meaning you can't do what you did last year and expect an automatic pass. While it makes sense that approvals evolve annually, there are delays in getting responses and it's understandably nervewracking to not know if what you submitted was "right" or "good enough".
While the site provides examples in text, having visual examples could prove to be even more helpful.
While the site provides examples in text, having visual examples could prove to be even more helpful.
What problems is the product solving and how is that benefiting you?
They make auditing and compliance easier to implement, track, and check. It's nice to have all of it in one place and to know that it produces industry standard documentation and reviews.
Great streamlined process to get your SOC compliance completed
What do you like best about the product?
SOC Compliance is a very intimitading task. We were hand held every step of the way. I worked with many of their specialists all who are excellent and patient. Ease of use, ease of implementation was on point and they were really competively priced compared to other solutions. What we liked about our experience is that the audit was included as part of the service!
What do you dislike about the product?
I do not have anything that we disliked. I would recommend them to everyone!
What problems is the product solving and how is that benefiting you?
We now can get through due diligence really fast with our potential clients due to the completed SOC compliance.
Only way to do a SOC2 Audit
What do you like best about the product?
The new Thoropass system is really so easy to use and I was able to get through the SOC2 Type1 Audit very efficiently.
It also helped tremendously to have a wonderful Account Rep and the rest of the support staff. I felt like they really understood our business and help guide us every step of the way.
Doing an audit such as this is extremely onerous and Thoropass made is managable.
It also helped tremendously to have a wonderful Account Rep and the rest of the support staff. I felt like they really understood our business and help guide us every step of the way.
Doing an audit such as this is extremely onerous and Thoropass made is managable.
What do you dislike about the product?
The original Leika software and documents were really hard to manage and I was about to give up. However, the new Thoropass process for both Security Policies and Employee Handbook made SOC2 Type1 achievable.
What problems is the product solving and how is that benefiting you?
By streamlining the process for SOC2 Type 1 I was able to get through the audit in a timely fashion.
Fantastic buying, customer success, and policy formation experience!
What do you like best about the product?
The support our team received from beginning to end in establishing our policies and procedures, working through integrative partners and penetration testing, and executing our final HIPAA report. Danny Hosek and Erin Conway were available, communicative, and provided clear direction, while also being incredibly relational and encouraging throughout the process.
What do you dislike about the product?
It was a LOT of policies and procedures at the beginning, but it was still pretty good timing as they synthesized and reduced a lot of their templates during onboarding.
What problems is the product solving and how is that benefiting you?
As a software in the behavioral health space, we needed a tool to organize and execute all things HIPAA compliance related. The provided us the techology, infrastructure, vendors list, and support to make that happen.
Smooth experience
What do you like best about the product?
One of the standout features of Thoropass is its intuitive and streamlined SOC2 compliance management dashboard.
What do you dislike about the product?
Depending on its pricing model, users may dislike Thoropass if they find it expensive, especially if it doesn't offer sufficient value for the price.
What problems is the product solving and how is that benefiting you?
Helping with building policies for SOC2. However lack of automation was an issue
A Beacon of Expertise in SOC 2 Certification!
What do you like best about the product?
Deep-rooted knowledge in SOC 2 Type 1 & 2 certification.
Seamless guidance through each certification step.
Transforms an arduous task into a manageable one.
Precise and timely in their processes.
Seamless guidance through each certification step.
Transforms an arduous task into a manageable one.
Precise and timely in their processes.
What do you dislike about the product?
Some initial complexities in the provided tools and dashboard.
What problems is the product solving and how is that benefiting you?
What problems is Thoropass solving?
Thoropass simplified the intricate process of achieving SOC 2 Type 1 & 2 certification.
They provided expertise in navigating the complexities of the certification process.
They ensured EZ Cloud not only obtained the certification but also understand its significance.
How is that benefiting you?
By partnering with Thoropass, the typically challenging and time-consuming certification process became manageable and streamlined.
Their deep-rooted knowledge instilled confidence, ensuring we're compliant with industry standards.
Their consultative approach educated and empowered our business, helping us better communicate the significance of SOC 2 certification to stakeholders.
The trust and credibility gained from achieving SOC 2 certification, with Thoropass's help, has lead to more business opportunities and greater stakeholder trust.
Thoropass simplified the intricate process of achieving SOC 2 Type 1 & 2 certification.
They provided expertise in navigating the complexities of the certification process.
They ensured EZ Cloud not only obtained the certification but also understand its significance.
How is that benefiting you?
By partnering with Thoropass, the typically challenging and time-consuming certification process became manageable and streamlined.
Their deep-rooted knowledge instilled confidence, ensuring we're compliant with industry standards.
Their consultative approach educated and empowered our business, helping us better communicate the significance of SOC 2 certification to stakeholders.
The trust and credibility gained from achieving SOC 2 certification, with Thoropass's help, has lead to more business opportunities and greater stakeholder trust.
A structured and straightforward approach to compliance certifications
What do you like best about the product?
We used Thoropass for our Soc2 Type 1 report and it helps us streamline the process and achieve it on time. It has all the resources, automations and templates to help your team achieve this.
What do you dislike about the product?
There are parts where the UX would need to improve. Some areas are also missing full documentation, or the templates are too copy/paste.
What problems is the product solving and how is that benefiting you?
Obtaining Soc2
SOC 2 Simplified
What do you like best about the product?
Thoropass' template based approach to compliance documentation makes spinning up policy documents really rapid compared to conventional approaches. Afterwards, the UI does a great job of detailing all of of the components needed to complete certification clearly so you don't get lost in the details.
What do you dislike about the product?
It can be fiddly to get integrations to work the way you need to and communication is mostly driven by tagging advisors in comments, which can create some back and forth when nuance is needed.
What problems is the product solving and how is that benefiting you?
Without needing to hire additional or specialized staff we were able to complete our SOC 2 Type 1 and Type 2 audits in 8 months.
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