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Thoropass

Thoropass | 1

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External reviews

396 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    John B.

Good Support and Communication

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Going through the SOC process can be pretty overwhelming, but Thoropass makes it easier. Even though the process itself is detailed and complex, the support from their team is really good.
What do you dislike about the product?
Overall, the SOC process itself is inherently complex but thats not necesary a Thoropass problem, one thing is that the site to complete the SOC can seem overwhelming sometimes, substration to leave just whats estrictly necesary will be good.
What problems is the product solving and how is that benefiting you?
Thoropass is solving the problem of navigating the complex process of SOC compliance.


    Computer Software

The team and the product are top-notch!

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
- Support team was always super-responsive and helpful.
- Their web application works flawlessly and is easy to go through
- Feedback form the review team was on point and direct
What do you dislike about the product?
Some of the requirements for specific certifications (eg: SOC2) could be more specific with a few more examples on which products/services to use.
What problems is the product solving and how is that benefiting you?
Thoropass is helping us become SOC2 compliant by providing a guideline on implementation as well as auditing us that the requirements have been met.


    Information Technology and Services

Thoropass showed us how a modern system helps in getting SOC2 certified

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
It's very ease to work with
Many integrations possible
The support is really keen on helping you
What do you dislike about the product?
So far it has just been a pleasant journey
What problems is the product solving and how is that benefiting you?
Getting an overview of all required documents and actions points


    Computer Software

Great Pricing Structure and Customer Success

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Their pricing is transparent and makes a lot of sense by including both the software and audit for SOC2. Their Customer Success and Onboarding have been top-notch and were essential for us to have a smooth audit process.
What do you dislike about the product?
There are some features that sometimes have a confusing UX/UI but that's to be expected when working with a startup.
What problems is the product solving and how is that benefiting you?
Thoropass helped us with SOC2 audit prep and our audit process.


    Lukas L.

A Breath of Fresh Air in Compliance

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
I honestly love working with Thoropass. Dealing with certifications has always been a major headache in my book - endless policy writing and control setups that drag on for months. Thoropass has significantly streamlined the compliance process for us. Their approach integrates with our operations, providing templates and questionnaires that are straightforward and easy to use. One of the standout features to me is the automated integration with our cloud accounts and SaaS services, which has eliminated much of the manual work required in the past.

Their "Employee Training" module contains security awareness training as well as secure coding training. Both are essentially online PDFs of around 20 and 80 or so pages, respectively. Both have been really high quality. Lots of good, in-depth info without being too high-level but also not too verbose.

I'd also like to point out that everyone at Thoropass I had contact with was a pleasure to work with. Very knowledgeable and super responsive. I used to do certifications in a large org of 110k people, and now I'm in a startup of 6. Our customers were asking for SOC2 and ISO27001 because we're handling some sensitive data. I didn't think that certification at our size could be so streamlined. If you're in a startup and need to obtain a certification, or if you're in the EU and need to comply with NIS2 beginning in October 2024, I can highly recommend doing it with Thoropass.
What do you dislike about the product?
There aren't many things I don't like about the app, but if I have to choose one it'd be the "Word" editor you're using to edit policy documents. Sometimes it doesn't load or it makes my browser hang. It's like a bad version of Google Docs and behaves like a sluggish Java applet in the early 2000s. That said you don't spend too much time in it and at the end of the day it gets the job done.
What problems is the product solving and how is that benefiting you?
Thoropass streamlines the entire SOC2/ISO27001 certification process for us.


    Shifat R.

Thoropass team handholds you not only during onboarding, but every week of the year.

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
I love Ritu, our Account Manager :-)

Apart from that, the intuitive interface to ensure compliance is a great platform for newbies like me to work in.
What do you dislike about the product?
Not much to be honest. I wish you did have a function that automatically performs compliance reporting.
What problems is the product solving and how is that benefiting you?
It is definitely a platform that has helped us stay HIPPA compliant for sure.


    Daniel F.

Accelerates planning and project timelines for healthcare startups

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
6 things stand out
1. Planning and Execution: the dashboard helps guide the planning and project management of any certification by outlining milestones and action items for each milestone.
2. Communication: WIthin action items are usually very clear, if there's any question, I can reach out to Thoropass directly within the task and they respond quickly.
3. Accelerators: Thoropass provides many policies and procedure templates. I'm not starting from scratch!
4. Monitors: Thoropass monitors are integrated into our production system.
5. Training: Thoropass provides standard training material and ability to manage user's adherence to training.
6. Regular check-ins with Thoropass to ensure we're getting the maximum value from it.
What do you dislike about the product?
While Thoropass continues to improve it's offering, this has resulted in many changes to the user experience and policy and procedure templates
What problems is the product solving and how is that benefiting you?
Thoropass is supporting our certifications by guiding us on the requirements and enabling us to provide evidence for contols in one solution.


    Rob H.

Compliance made easy with Thoropass

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
Peopletree Group has had an outstanding experience using Thoropass as our tool for compliance. Ritu has been incredibly helpful in our meetings, clearly explaining the process and ensuring we understand every step. Their user-friendly customer platform has made it easy for us to navigate, and the integrations and monitors have been a game-changer, automating numerous tasks that would otherwise consume valuable time. Thoropass has taken the gray area out of SOC 1 and SOC 2 compliance, providing us with clear, straightforward guidance and support. We highly recommend Thoropass for anyone seeking a reliable and efficient compliance solution.
What do you dislike about the product?
There are currently no issues that I have encountered with Thoropass
What problems is the product solving and how is that benefiting you?
Thoropass allows us to have a central repository of all our compliance documentation, and gives us a holistic view of what issues remain outstanding, who is delegated to resolve the issue, and allows us to efficiently complete our SOC 1 and 2 audit.


    Computer & Network Security

Compliance made easy

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
Easy to view and understand progress metrics.
What do you dislike about the product?
Not much, great tool overall. Nice and well made UI
What problems is the product solving and how is that benefiting you?
Understanding where the business was in regards to compliance and mapping out a longer strategy


    Marketing and Advertising

POP SOC2 Partnership with Thoropass

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
Thorpass has been great at guiding us through the process of completing a SOC2 certification. Thoropass's project management team has done a great job at trying to understand the unique aspects of our business.
What do you dislike about the product?
Thoropass is great at taking client feedback and integrated feature requests into their product, however sometimes the feature may not be completely documented or ready for broad use. This Agile technique is typical for SAS applications, so Thoropass has few options for doing something different. I also understand that those features are needed for someone, so getting those features out quickly is usually the best option. So not a big deal, just the only negative thing I have seen.
What problems is the product solving and how is that benefiting you?
Thoropass provides us with much better access and monitoring of our SAS cloud based applications than what we had previously. Each integration has yielded a treasure trove of actionable items that our security team can assess and mitigate. Due to shadow IT and the quick evolution of cloud-based applications having integrations consistently watching for security best practices has significantly evolved our security posture and added to our defense in depth strategy.