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Great Experience!
What do you like best about the product?
Thoropass made our SOC-2 journey so easy! We had to start from the ground up and between our compliance expert Danni and the platform we were able to achieve our Type 1 without any issues.
What do you dislike about the product?
We didn't experience any downsides in our work with Thoropass
What problems is the product solving and how is that benefiting you?
We had requests from Clients for SOC-2 documenation. Using Thoropass allowed up to create all the required security policies we needed in order to compliant.
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Seamless Audit Experience through Thoropass
What do you like best about the product?
Thoropass platform has been amazing for ensuring seamless audit for SOC 2, ISO and more
What do you dislike about the product?
Thoropass platform and team has been amazing
What problems is the product solving and how is that benefiting you?
Seamless Audit
Policies review and approval
Evidence Collection
Policies review and approval
Evidence Collection
Nice management and support
What do you like best about the product?
The recomendations, and templates to create the necesary items
What do you dislike about the product?
The platform could be dificult to navigate
What problems is the product solving and how is that benefiting you?
There are not porblems or issues.
Good Support and Communication
What do you like best about the product?
Going through the SOC process can be pretty overwhelming, but Thoropass makes it easier. Even though the process itself is detailed and complex, the support from their team is really good.
What do you dislike about the product?
Overall, the SOC process itself is inherently complex but thats not necesary a Thoropass problem, one thing is that the site to complete the SOC can seem overwhelming sometimes, substration to leave just whats estrictly necesary will be good.
What problems is the product solving and how is that benefiting you?
Thoropass is solving the problem of navigating the complex process of SOC compliance.
The team and the product are top-notch!
What do you like best about the product?
- Support team was always super-responsive and helpful.
- Their web application works flawlessly and is easy to go through
- Feedback form the review team was on point and direct
- Their web application works flawlessly and is easy to go through
- Feedback form the review team was on point and direct
What do you dislike about the product?
Some of the requirements for specific certifications (eg: SOC2) could be more specific with a few more examples on which products/services to use.
What problems is the product solving and how is that benefiting you?
Thoropass is helping us become SOC2 compliant by providing a guideline on implementation as well as auditing us that the requirements have been met.
Thoropass showed us how a modern system helps in getting SOC2 certified
What do you like best about the product?
It's very ease to work with
Many integrations possible
The support is really keen on helping you
Many integrations possible
The support is really keen on helping you
What do you dislike about the product?
So far it has just been a pleasant journey
What problems is the product solving and how is that benefiting you?
Getting an overview of all required documents and actions points
Great Pricing Structure and Customer Success
What do you like best about the product?
Their pricing is transparent and makes a lot of sense by including both the software and audit for SOC2. Their Customer Success and Onboarding have been top-notch and were essential for us to have a smooth audit process.
What do you dislike about the product?
There are some features that sometimes have a confusing UX/UI but that's to be expected when working with a startup.
What problems is the product solving and how is that benefiting you?
Thoropass helped us with SOC2 audit prep and our audit process.
A Breath of Fresh Air in Compliance
What do you like best about the product?
I honestly love working with Thoropass. Dealing with certifications has always been a major headache in my book - endless policy writing and control setups that drag on for months. Thoropass has significantly streamlined the compliance process for us. Their approach integrates with our operations, providing templates and questionnaires that are straightforward and easy to use. One of the standout features to me is the automated integration with our cloud accounts and SaaS services, which has eliminated much of the manual work required in the past.
Their "Employee Training" module contains security awareness training as well as secure coding training. Both are essentially online PDFs of around 20 and 80 or so pages, respectively. Both have been really high quality. Lots of good, in-depth info without being too high-level but also not too verbose.
I'd also like to point out that everyone at Thoropass I had contact with was a pleasure to work with. Very knowledgeable and super responsive. I used to do certifications in a large org of 110k people, and now I'm in a startup of 6. Our customers were asking for SOC2 and ISO27001 because we're handling some sensitive data. I didn't think that certification at our size could be so streamlined. If you're in a startup and need to obtain a certification, or if you're in the EU and need to comply with NIS2 beginning in October 2024, I can highly recommend doing it with Thoropass.
Their "Employee Training" module contains security awareness training as well as secure coding training. Both are essentially online PDFs of around 20 and 80 or so pages, respectively. Both have been really high quality. Lots of good, in-depth info without being too high-level but also not too verbose.
I'd also like to point out that everyone at Thoropass I had contact with was a pleasure to work with. Very knowledgeable and super responsive. I used to do certifications in a large org of 110k people, and now I'm in a startup of 6. Our customers were asking for SOC2 and ISO27001 because we're handling some sensitive data. I didn't think that certification at our size could be so streamlined. If you're in a startup and need to obtain a certification, or if you're in the EU and need to comply with NIS2 beginning in October 2024, I can highly recommend doing it with Thoropass.
What do you dislike about the product?
There aren't many things I don't like about the app, but if I have to choose one it'd be the "Word" editor you're using to edit policy documents. Sometimes it doesn't load or it makes my browser hang. It's like a bad version of Google Docs and behaves like a sluggish Java applet in the early 2000s. That said you don't spend too much time in it and at the end of the day it gets the job done.
What problems is the product solving and how is that benefiting you?
Thoropass streamlines the entire SOC2/ISO27001 certification process for us.
Thoropass team handholds you not only during onboarding, but every week of the year.
What do you like best about the product?
I love Ritu, our Account Manager :-)
Apart from that, the intuitive interface to ensure compliance is a great platform for newbies like me to work in.
Apart from that, the intuitive interface to ensure compliance is a great platform for newbies like me to work in.
What do you dislike about the product?
Not much to be honest. I wish you did have a function that automatically performs compliance reporting.
What problems is the product solving and how is that benefiting you?
It is definitely a platform that has helped us stay HIPPA compliant for sure.
Accelerates planning and project timelines for healthcare startups
What do you like best about the product?
6 things stand out
1. Planning and Execution: the dashboard helps guide the planning and project management of any certification by outlining milestones and action items for each milestone.
2. Communication: WIthin action items are usually very clear, if there's any question, I can reach out to Thoropass directly within the task and they respond quickly.
3. Accelerators: Thoropass provides many policies and procedure templates. I'm not starting from scratch!
4. Monitors: Thoropass monitors are integrated into our production system.
5. Training: Thoropass provides standard training material and ability to manage user's adherence to training.
6. Regular check-ins with Thoropass to ensure we're getting the maximum value from it.
1. Planning and Execution: the dashboard helps guide the planning and project management of any certification by outlining milestones and action items for each milestone.
2. Communication: WIthin action items are usually very clear, if there's any question, I can reach out to Thoropass directly within the task and they respond quickly.
3. Accelerators: Thoropass provides many policies and procedure templates. I'm not starting from scratch!
4. Monitors: Thoropass monitors are integrated into our production system.
5. Training: Thoropass provides standard training material and ability to manage user's adherence to training.
6. Regular check-ins with Thoropass to ensure we're getting the maximum value from it.
What do you dislike about the product?
While Thoropass continues to improve it's offering, this has resulted in many changes to the user experience and policy and procedure templates
What problems is the product solving and how is that benefiting you?
Thoropass is supporting our certifications by guiding us on the requirements and enabling us to provide evidence for contols in one solution.
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