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Thoropass

Thoropass | 1

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External reviews

389 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Philanthropy

Efficient and Reliable Compliance Management Solution

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Thoropass simplifies the entire compliance process from preparation to audit completion. Its numerous integrations enable efficient collection of audit evidence, while the personnel offboarding feature streamlines the offboarding process. The background check integration ensures the verification of ongoing checks for potential hires. Additionally, the customer support team provides exceptional assistance with weekly check-ins. The initial implementation was straightforward with the provided documentation and support.
What do you dislike about the product?
I do not have any dislikes about the Thoropass platform so far.
What problems is the product solving and how is that benefiting you?
Thoropass has streamlined our audit and compliance process, from preparation to audit completion and ongoing maintenance between audits.


    Mikael K.

Quick and easy certification & report process with intuitive user interface

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
The Thoropass application is very intuitive, and for a first-time user as well as a first-time certification taker, much of the guesswork is taken away. The intergration to our CSP (Azure) was extremely helpful as well. One last thing I'd like to point out as well is that the roadmap feature makes the cooporative work within the organisation a breeze.
What do you dislike about the product?
The only thing I can think of that I "dislike" about Thoropass was the fact that the time zone differences (working from northern Europe) made some communication with CS hard, but that's hardly something to do with the application itself, and Thoropass was very accomodating with this regarding 1-to-1 meetings.
What problems is the product solving and how is that benefiting you?
We are currently pursuing a SOC-2 report and were looking for a "one-stop shop" to both the compliance as well as the audit part - Thoropass solved this with their "never leave the platform to do the work" apporach.


    Airlines/Aviation

Thoropass is an all-in-one platform covering our compliance needs.

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Intuitive user interface and guidance throughout the certification and audit process.
What do you dislike about the product?
Sometimes the platform is very slow, especially around editing documents.
What problems is the product solving and how is that benefiting you?
Process driven compliance management. Structured approach from zero to audit.


    Alyssa V.

User Friendly and Excellent Communication

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Thoropass has helped our small business to understand how to become SOC2 compliant with ease. We are currently working through the process and have had consistent communication with Alex Scudellari. He has been able to answer all of our questions and has been helpful in understanding each of the processes we have to go through.
What do you dislike about the product?
The only thing I have disliked about Thoropass is the amount of work needed to become compliant. It is a long process that will take time. This is something that happens with most companies, but Thoropass has seemed to be helpful in moving us along as quickly as possible.
What problems is the product solving and how is that benefiting you?
Thoropass is helping our company become SOC2 complaint. We are a small company that deals with Medicaid billing. We want to ensure our clients that we are up to date and using the best security possiible when it comes to compliance. Once we are done, we can condifidently tell our clients/users that our system is as safe as possible.


    Pierre B.

ISO 27001 Audit and Policy and Procedures Management

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Prompt response, works well with clients, very open to suggestions, friendly.
What do you dislike about the product?
They have not enhanced all their services, but they are open to suggestions to get them up-to-speed.
What problems is the product solving and how is that benefiting you?
Our company is working to be ISO 27001 compliant. Since this is our first ISO audit, they are working with us to ensure we provide the correct evidence to pass the ISO 27001 audit.


    Computer Software

Efficient and effective SOC2 Type II

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Ease of implementation and ease of use, including integrations with our critical services.
What do you dislike about the product?
Forced to review the Draft Audit Report within their website (hard to read) vs. being able to download the document.
What problems is the product solving and how is that benefiting you?
Efficient SOC2 Type II


    Dorje J.

Only good things to say!

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
It's easy to use and implement into our service, TraitWare. Thoropass is a helpful tool for compliance automation, simplifying the SOC 2 audit process. Working with Grayson has been wonderful, he's been extrmeley helpful with making the integration as easy as possible.
What do you dislike about the product?
Honestly there is nothing I dislike about Thoropass. Being a recent graduate I haven't had much exposrue or experience with other SOC 2 tools, but this has been a great experience as a newbie.
What problems is the product solving and how is that benefiting you?
The problem that Thoropass is solving is being able to create a SOC 2 audit without trouble. This also helps store assessments and other documents all in one place, easy to refer to and see what is/isn't completed.


    Hospital & Health Care

Solid customer support, intuitive interface, easy onboarding

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use. timely responses from customer support. Plenty of sample documents helped reduce time spent on policy generation.
What do you dislike about the product?
I'm new to compliance and don't have much to compare; that said, I didn't have any trouble completing the process, nor did I notice any gaps in their feature set. Everything worked great.
What problems is the product solving and how is that benefiting you?
Thoropass helps us manage our HIPAA Compliance. We plan to use it for SOC2 as well, and the ability to re-use existing policies and documentation is going to save us plenty of time.


    Consulting

Great service!

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
From the outset, Thoropass impressed us with their deep understanding of ISO 27001 standards. Their consultants brought a wealth of knowledge and practical insights that demystified the certification requirements. They meticulously guided us through each phase, ensuring that we not only met but exceeded the standards expected. Their ability to break down complex concepts into manageable tasks was invaluable.
What do you dislike about the product?
I dont see any downside about Thoropass.
What problems is the product solving and how is that benefiting you?
I have been showed step by step on how to prepare the documentation and enhance the internal procedure.


    Hospital & Health Care

Simple and convenient

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Simple and convenient. Implementation is easier than with other platforms.
What do you dislike about the product?
Expensive. Why does compliance software have to cost so much.
What problems is the product solving and how is that benefiting you?
It allows me to demonstrate to customers that we are compliant