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External reviews

394 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dominic A.

Very happy despite a rocky start

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
I found the Shopify connector to be the best of all the solutions I evaluated, and has worked really efficiently and smoothly since the implementation.The product notifications are also relevant, inisghtful and timeous while the portal interface is also clean, simple and easy to use. Overall, a really solid product at a great pricepoint for what I need.
What do you dislike about the product?
We had a bumpy start where the support provided during the trial phase was really not what I would have expected from a global company, however once the issues were resolved the solution has worked flawlessly.
What problems is the product solving and how is that benefiting you?
Creating customised reporting and analysis out of a platform like Shopify is not easy, which is something that Fivetran has allowed us to do in an efficient way. Simple, easy to use connection to move the data to an environment in which we have more control and flexibility is exactly what we wanted, and got!


    Human Resources

Fivetran - Expensive but Excellent

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
Fivetran makes it incredibly easy to get started with replicating data from various source systems into data warehouse. I couldn't believe how quick and easy it was to select the tables and columns I wanted and then with a few clicks get the data replicating.
What do you dislike about the product?
Sometimes it's a bit glitchy, but usually they work things out -- even having a technical support technician jump into the account (after being granted access) and troubleshooting. There were a couple times we had to do a full re-sync or set things back up, but overall it has been easy and straightforward.
What problems is the product solving and how is that benefiting you?
Fivetran helps us solve the problem of replicating data from our source systems (primarily MySQL RDS on AWS) into our data warehouse (AWS Redshift). They helped us avoid bringing a data engineer on board to handle this, at a significant cost savings.


    Computer & Network Security

Fivetran Review

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
Very easy to setup connections and get up and running. The connectors are stable and the documentation is comprehensive and kept up to date.
What do you dislike about the product?
Managing spend takes some getting used to. You can easily end up spending more than you need to.
What problems is the product solving and how is that benefiting you?
Fivetran has allowed me to centalise my data into a data warehouse for reporting.


    Tomoya N.

It is necessary for our service infrastructure

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
It is very helpful that I can integrate multiple product with my Big Query.
Even though it is difficult to analyze the perfomance of the product, when Fivetran synced, I can analyze a lot of values via Big Query.
What do you dislike about the product?
It is a little bit annoying that a lot of data would be synced and the cost would be so high depend of the service to sync. So, it is required to tune the table.
What problems is the product solving and how is that benefiting you?
Fivetran resolving the problem with data extraction of the service I use. Without Fivetran, it is needed to create API request by myself just for exporting data.


    Banking

Lots of connectors and easy to use

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Our criteria were the availability of SaaS connectors and ease of use, because we only wanted one extraction tool for everything to keep complexity low. Fivetran had a few connectors that nobody else had and the setup was simple with UI and programmatic options.
What do you dislike about the product?
Nothing of note. Back in the day, the pricing was steep with heavy use, but that has gotten better since.
What problems is the product solving and how is that benefiting you?
Syncing data from SaaS tools that our teams use to the data warehouse and analyse it together for richer insights not possible in those tools alone.


    Financial Services

Fivetran makes things simple

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Frees up engineering time on automated tasks
What do you dislike about the product?
Inconsistent pricing can be an issues sometimes
What problems is the product solving and how is that benefiting you?
Speed to delivery and data engineering time tired up on boring tasks


    Tony P.

Breaks too often, unhelpful support, expensive

  • July 03, 2023
  • Review provided by G2

What do you like best about the product?
It usually works, nothing much to add here.
What do you dislike about the product?
Providers break very often. It takes weeks for support to resolve such issues.
It takes days for support to respond to urgent issues

Some API methods have ridiculous designs, e.g. updating the schema: you have to perform 7 API calls in a row to achieve a single change in the config.
There's no API versioning; requests and responses just get updated.

Pricing is extreme. Self-hosted solutions, for example, Airbyte, are identical in terns of setup and maintenance efforts, but you only pay for hosting.

Last, but not least, it's not fast at all.
What problems is the product solving and how is that benefiting you?
Data syncs from external providers


    Mateo J.

Fivetran review

  • April 10, 2023
  • Review verified by G2

What do you like best about the product?
Its use is easy to understand with a modern structure that has provided solutions for data movement for better analysis, its attention is as desired in times and responses.
What do you dislike about the product?
It can be a bit expensive due to its high price plans that not everyone can afford this amount of money.
What problems is the product solving and how is that benefiting you?
Out-of-the-box data integration and data collection makes data analysis more detailed


    Telecommunications

Definately a good option to collect data in batch mode from multiple sources, good product support

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
I used FiveTran for POC to integrate and pull data from AWS S3 and Spool Directory of the Unix server , it helped us to extract data from various sources, transform it, and load it into a destination database. It supports multiple sources, including databases, cloud applications, and APIs, and integrates with various cloud-based data warehouses such as Snowflake, Amazon Redshift, and Google BigQuery. It provides pre-built connectors for many popular data sources and automates the data pipeline, making it easier for our business to consolidate data and gain insights.
What do you dislike about the product?
Lack of real time streaming or processing data. It does not support real-time ingestion of data. It has a configurable sync schedule that can run as frequently as every five minutes for some data sources. There are some time issue faced with schedular as well during our POC.
What problems is the product solving and how is that benefiting you?
We had to pull data from different sources and push it to Database, we were exploring option during POC, first we had only batch mode data processing as requirement , so we consider it . Its easy to configure the source due to pre-built connectors , supporting quick integration and different data formats solved our problem.
The data can be loaded into the destination database relatively quickly after it is added or updated in the source system. However, it is not a real-time ingestion solution, and there may be a delay between the time when data is changed in the source system and when it is available in the destination database.


    Haji R.

Solid ELT solution, meets our data Integration needs.

  • March 19, 2023
  • Review provided by G2

What do you like best about the product?
The ability to transform data within the platform without requiring external tools or scripts. Fivetran has a large number of pre-built connectors, they cover a wide range of data sources, making it easy to integrate with different systems. Regardless of where our data is coming from, Fivetran has made the extraction process seamless and reliable, providing us with clean and structured data that we can use for our analytics needs.
What do you dislike about the product?
We've had scenarios when the sync process failed to complete successfully, causing some delays in our data pipeline. The process of troubleshooting the sync errors can be time-consuming and requires technical expertise, which could be a challenge for some organizations without dedicated data engineering resources.
What problems is the product solving and how is that benefiting you?
Fivetran streamlines the way we access and use data by providing a reliable ELT solution that reduces the need for manual intervention. Helps us focus on analyzing data and drawing insights that drive business decisions rather than spending time on manual data integration processes.