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Seamless Ease & Excellent Visibility
What do you like best about the product?
I've had a lot of bad experiences with "out of the box" data connectors so I began my relationship with Fivetran with a lot of skepticism. I have been blown away by every step of the process. The sales process was easy and accomodating, pricing was upfront and transparent. Setting up the connections to my data was so easy that I couldn't believe I'd done it correctly the first time. The visibility into the load, performance, and errors on my various connectors is also excellent and helps me stay on top of any issues that do crop up. I'm only scratching the surface of what FiveTran has to offer but so far I've been very pleased.
What do you dislike about the product?
So far I haven't had a single complaint.
What problems is the product solving and how is that benefiting you?
As with most, our use with Fivetran is to move the data from the various tools we use into our data warehouse. In our case, we are taking data from things like Stripe, Hubspot, Facebook Ads, and on and on, and sending all of those various sources into Google BigQuery.
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FiveTran Gets it Done
What do you like best about the product?
FiveTran isn't perfect, and we had some concerns about their pricing model -- but DAMN does it work really well. It took us about 30 minutes to configure everything and have data replicating from source system to data warehouse. Well worth the cost.
What do you dislike about the product?
Pricing model gives me some pause, and I don't like that there is an upcharge to version data (e.g. store different permutations of rows as data changes... but again it's worth it).
What problems is the product solving and how is that benefiting you?
Replicating data from source systems to data warehouse. This helps our small team focus on modeling data and driving business value rather than on extracting and loading data.
Recommendations to others considering the product:
Make sure to re-evaluate and investigate other vendors (e.g. AirByte), but if you need to move quickly and can afford it, Fivetran is best in class.
Lume Fivetran Experience
What do you like best about the product?
The ease with which connections can be established and the manner in which FiveTran handles delta loads
What do you dislike about the product?
Sometimes we have challenges with the default API connector and the MySQL connectors.
What problems is the product solving and how is that benefiting you?
Data loading from multiple data sources. Scheduling of data extractions on a daily basis. Love the product.
Recommendations to others considering the product:
Leverage built-in connectors with FiveTran as much as possible. Have a DBA ready when working on connections as there are often little nuances that they are needed for.
Seamless integration, pay for only what you use!
What do you like best about the product?
Easy to implement, pay by row, great customer support, easy UI, fast onboarding. Easy to integrate with Snowflake and other cloud platforms. Has many great out-of-the-box solutions that other competitors do not have.
What do you dislike about the product?
Non-intuitive marketing reports, cannot seem to get a 1:1 with marketing platform data such as facebook, pinterest, google etc. Lacks integrations such as Impact.
What problems is the product solving and how is that benefiting you?
Integrate data into one centralized location. In-real time data ingest.
Great, easy to use pay as you go ELT tool to get data into your data warehouse
What do you like best about the product?
The set up to connect your sources to your data warehouse is a snap, literally in minutes like they advertise. Large array of supported source connections, with support for ad hoc spreadsheet uploads via Google Sheets or emailing CSVs.
What do you dislike about the product?
There's some source connectors not supported yet like Facebook leadgen data, so definitely compare what's available out of the box and read the fine print. I haven't tried Stitch or Matillion, so you should compare against those tools.
What problems is the product solving and how is that benefiting you?
The Salesforce, Netsuite (new version coming soon), Google Sheets and CSV connectors are great for us, and everything syncs seamlessly into our Snowflake instance.
Recommendations to others considering the product:
Compare to Stitch and Matillion and make sure your major sources and destination data warehouse are supported.
Simple and easy
What do you like best about the product?
Connecting a data source is so much easier when I can just click to login to a new source
What do you dislike about the product?
Considering we could build our own etl it is quite expensice
What problems is the product solving and how is that benefiting you?
Accessibility to our data
Good product; exceptional customer support
What do you like best about the product?
Fivetran does its job well, and we've had it running for months without issues. What has really stood out about Fivetran though is the support we've gotten from our account rep, both during our trial and since. He has been very quick to respond helpfully to questions, and worked hard to resolve an issue we had that required action by another vendor (for one of the connecting SaaS products we were syncing data from). As an early stage startup, we're a small account, but we never felt de-prioritized. Knowing we can get expert help resolving questions related to Fivetran is part of making it a reliable part of our data stack, and I would be eager to choose Fivetran again in the future because of this.
We had also trialed Fivetran two years prior to our ultimate adoption, and the support from a different set of folks at that time was also superb. They were very upfront about what was and was not possible, and understood when we decided it wasn't a good fit for us at the time. The positive experience I had then was part of why I reached back out when I thought we were ready to get value from Fivetran. The feeling of partnership to determine whether there was a good fit, instead of pressure to sign up no matter what, was refreshing.
We had also trialed Fivetran two years prior to our ultimate adoption, and the support from a different set of folks at that time was also superb. They were very upfront about what was and was not possible, and understood when we decided it wasn't a good fit for us at the time. The positive experience I had then was part of why I reached back out when I thought we were ready to get value from Fivetran. The feeling of partnership to determine whether there was a good fit, instead of pressure to sign up no matter what, was refreshing.
What do you dislike about the product?
It's hard to anticipate which connectors will be up and running with the push of a button, and where there might be snags (often outside of Fivetran's control). One of the key connectors we wanted to use required a substantial upgrade of our account with the other vendor, which we didn't realize would be necessary. However, the trial period with Fivetran was very effective in helping us identify these issues before we committed to using Fivetran, and the responsiveness of our account rep helped minimize the pain points. For the majority of the connectors we set up, it really was very easy to get going.
What problems is the product solving and how is that benefiting you?
For data sources that have Fivetran connectors, we've been able to sync data from these products into our BigQuery data warehouse with almost no setup or maintenance required. In all cases, we could have built these connections ourselves, but I'm very happy to enable my team to focus on truly custom work related to our business specifics, and pay for Fivetran to handle the rest for us. Especially in an environment where data scientists and engineers are in high demand, I don't want them to spend time re-inventing the wheel when we can access the work Fivetran has already done for common sources.
Recommendations to others considering the product:
Make good use of the free trial period, it really helps you understand how it will work for you
Easy to use, quick GTM
What do you like best about the product?
Allow us to deploy our data pipeline easy and fast, without the need to have data specialist
What do you dislike about the product?
Could be expensive and not be affordable to every company.
What problems is the product solving and how is that benefiting you?
It's easy to implement an ETL or ELT with Fivetran, without a data specialist role
Basically fine but has some localization issues.
What do you like best about the product?
Everything is automated. All I need to do is to analyze data on Snowflake.
What do you dislike about the product?
Headers of Japanese characters (two-byte codes) are corrupted through Spreadsheet Connectors.
What problems is the product solving and how is that benefiting you?
Connecting sales data and marketing data in one company.
Fivetran Helps to reduce the engineering effort for Data Integration
What do you like best about the product?
Easy flexible integration helps to reduce the effort of data integration and to focus on actual business problem.
What do you dislike about the product?
The MAR based method is not clear, in some cases, the billing is not predictable and not understanding
What problems is the product solving and how is that benefiting you?
Data integration to the warehouse. Reduce engineering effort and time to action
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