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External reviews

395 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

most reliable, low-lift solution to data ingestion

  • May 17, 2022
  • Review provided by G2

What do you like best about the product?
The product is clean and straightforward to use. Other folks at my company had never used Fivetran before and were able to get their connectors up and running within 15 mins. We are a very small data team relative to the size of our company and having a product that we can essentially set up and not give another thought to has been a gamechanger. Fivetran simply does what I need it to do and my CSM has been super-responsive and helpful whenever I need some additional support.
What do you dislike about the product?
Fivetran has a heftier price tag than the other products in the ELT space. I would like the integrations with dbt to be stronger and more robust (I think this is in the roadmap). I think it would be useful to have more detailed dbt run logs, for dbt run pricing model to better match how users actually use dbt (don't penalize for using high # of modular dbt models). I would find it immensely helpful if Fivetran produced more content on getting everything we need out of the Fivetran-dbt integration: how-to blogs or follow-along videos for leveraging Fivetran's pre-built models, implementing good CI/CD, etc.
What problems is the product solving and how is that benefiting you?
As a small data team, we need to be able to surface the high-level KPIs and metrics that company leaders need - and we need to do it in a way that's both scalable and flexible. Fivetran frees up our time to build data products with our data, and not have to sink any time in to getting our data to some place we can work with it.


    Higher Education

FiveTran gets data from top data sources with ease

  • May 17, 2022
  • Review verified by G2

What do you like best about the product?
Ease of use
Well documented schemas
Easy to connect sources
What do you dislike about the product?
More data sources
Easier to understand pricing (which they are working on!)
What problems is the product solving and how is that benefiting you?
Getting data into BigQuery with ease. All the data just shows up and is ready to use
Recommendations to others considering the product:
Make sure that the sources you need are supported. it may take a while for new sources to be built


    Jacob C.

Awesome experience!!

  • May 17, 2022
  • Review provided by G2

What do you like best about the product?
I love the ability to set up pipelines with very little effort. Also, the customer service is fantastic! Any issues or questions we have had have always been resolved within a few hours.
What do you dislike about the product?
Right now the DBT support is in beta, but very much looking forward to it being in full swing!
What problems is the product solving and how is that benefiting you?
We are building out all of our data pipelines with fivetran.

It is way more time and cost effective to use fivetran vs building and maintaining them ourselves.


    Skyler Y.

Ultimate data pipeline and transformation tool. Cost effective for prototyping and small projects.

  • May 17, 2022
  • Review verified by G2

What do you like best about the product?
We love the ease of setup and connecting to data sources. Likewise, the near-native integration with DBT makes scheduling and running transformations a breeze. Pricing was a little difficult to parse initially, one of our sales reps was confused about it, but it is very fair when all is said and done. The integration with BigQuery was SUPER easy.
What do you dislike about the product?
Documentation on how to connect to sources and destinations could use some improvement. It's occasionally circular and hard to follow. These are admittedly deeper waters though; roles and permissions between systems are wildly different.

Better controls for bulk adding or removing fields from import schemas would be nice. We crawled through many hundreds of fields to get ours set up, pulling data from SalesForce for example.
What problems is the product solving and how is that benefiting you?
We are using Fivetran to:
1. Connect to multiple data sources and manage imports, retries, logging, etc.
2. Transform data into a standard format using DBT.
3. Send data to BigQuery for analysis and later consumption by further third parties.

Compared to our original, hand-coded data pipelines, Fivetran has been a quantum leap in scalability and standardization.
Recommendations to others considering the product:
Fivetran is easiest when you can get direct access to your data source, ie direct database access, for example. If you have to pull data through APIs, and it's not one of the big services that are natively supported by Fivetran, then the integration is more tricky. Still a great option though.


    Pablo V.

Powerful and easy to use

  • May 17, 2022
  • Review verified by G2

What do you like best about the product?
Connections are easy to set up, data models and schemas are clear and nice to work with. Monitoring is also made easy. Replications are fast. So overall, very functionnal. We had a nice support experience during our pre-sale POC.
What do you dislike about the product?
Pricing is high. It's not ideal to have to wonder about how adding a new connector of some schemas/tables can affect the cost dramatically the cost. Also, some connectors are missing. But so far we made it work alright.
What problems is the product solving and how is that benefiting you?
Replicate data from different sources we have (saas tools we're using, databases etc.), and load them to our data warehouse from which we use dbt to transform them before visualization.


    Consumer Goods

We were able to quickly create a data lake with little effort

  • May 17, 2022
  • Review verified by G2

What do you like best about the product?
Integration with many modern and contemporary analytical databases.
What do you dislike about the product?
Tiers of packages with some features, like logging, missing from the basic tier.
What problems is the product solving and how is that benefiting you?
Reasonably quickly but good communication.
Recommendations to others considering the product:
Ensure that Fivetran offers all the integrations you need by using the free trial!


    Andrew M.

Great no-hassle option for data ingestion

  • May 17, 2022
  • Review verified by G2

What do you like best about the product?
The number of connectors, visibility into the ingestion process, ease of setup, ease of use
What do you dislike about the product?
Database connectors can be expensive, and streaming ingestion is limited
What problems is the product solving and how is that benefiting you?
We introduced Fivetran to ingest data from third parties, and it was the perfect option. The total cost of ownership is much lower than with a custom solution, and everything worked as expected out of the box!


    Financial Services

Fivetran has done a good job. Pricing can be better

  • May 13, 2022
  • Review verified by G2

What do you like best about the product?
Ease of setting up the pipeline.
Ease of debugging.
What do you dislike about the product?
Pricing could be cheaper
Customer support can be better
What problems is the product solving and how is that benefiting you?
Aggregating data from various databases to a data warehouse.


    Hugo C.

Data analytics manager

  • May 12, 2022
  • Review verified by G2

What do you like best about the product?
The product is really easy to use, and the pipelines seems working good.
We also have a good customer relationship, with Lea and Amine which count a lot when you're taking such a product.
What do you dislike about the product?
dbt is not working, i'm trying to get multiple data replication from different sources as the product dbt can do it, but we are facing trouble to develop packages
I'm also having some troubles to understand the data from the table replicated
What problems is the product solving and how is that benefiting you?
outsourcing Data engeenering team


    Construction

Data pipeline provider with good support

  • May 12, 2022
  • Review provided by G2

What do you like best about the product?
- Support is helpful
- documentation is really good
- incident & problem management communication is excellent
- the number of reliable connectors is pretty high compared to the competition.
What do you dislike about the product?
- Pricing can get pretty expensive and is hard to calculate (as is it based on MAR)
- dbt integration has still a lot of room for improvement (and is pretty pricey as well)
What problems is the product solving and how is that benefiting you?
Buy instead of self build data pipeline. For most usecases it is just basic config and works perfectly. Depending on your plan you can even go to neartime reporting scenarios (sync every 5 or 15 minutes with the source data)
Recommendations to others considering the product:
Fivetran is pretty good at what it is supposed to do (data pipeline as a service)