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External reviews

395 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Big time saver, lots of well built integrations

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Fivetran is a "set it and forget it" product. It has saved our team countless hours of connecting data sources to our data warehouse and allows a large degree of flexibility in the schema.
What do you dislike about the product?
I don't have many complaints about fivetran. It's a bit expensive, but worth it to our team.
What problems is the product solving and how is that benefiting you?
Getting data from various data sources into our data warehouse for our data science team to analyze.


    Apparel & Fashion

Straight forward, intuitive and incredibly useful

  • August 24, 2022
  • Review verified by G2

What do you like best about the product?
I like the fact that no backend is needed in order to set it up. Postman, Curl, VS code all goes out the window when using Fivetran. Huge reduction of time spent setting up scheduled API and database connections. Saves a lot of time for a company like ours that doesn't have an IT department but still want real time performance dashboards.
What do you dislike about the product?
The premade reports are somewhat inconsistent over connectors. Would like a variable overview description for each connectors and use predefined metrics similarly to looker.
What problems is the product solving and how is that benefiting you?
Real time updates across all systems and a great overview of company performance. The most important thing is that we have all our data in one place (BQ) for AD HOC, dashboards, analysis, forecast etc... Before Fivetran we had data in all places and general overview and security were very low or not nonexistent. Today everything is automatic, simple and easy.


    Retail

Easy Peasy

  • August 23, 2022
  • Review verified by G2

What do you like best about the product?
Lots of connectors available out of the box
What do you dislike about the product?
Can't choose cloud provider on Standard Plan
What problems is the product solving and how is that benefiting you?
Connecting and synchronizing all of my data sources into Snowflake


    Kaleb B.

Fivetran is the best ETL in the industry. No questions!

  • August 23, 2022
  • Review verified by G2

What do you like best about the product?
The ease of use and dashboard
The support team
The documentation
What do you dislike about the product?
Pricing model can be a bit confusing and hard to understand
What problems is the product solving and how is that benefiting you?
Helping us solve our entire data ingestion stack


    Tim G.

A market leading data ingestion tool that has saved my team vast amounts of time!

  • August 23, 2022
  • Review verified by G2

What do you like best about the product?
Fivetran supports a breadth of connectors, with clear SLAs to provide reliable uptime. The DBT integration and scheduling are a big plus for our data engineering team. Fivetran has a clear interface that allows users to log in and understand what is going on with ease. The alerting features are also useful to keep the team up to date on any issues.
What do you dislike about the product?
Currently, you cannot dual schedule on a connector ingest e.g. run every 15 minutes between 08:00-17:00 then run hourly between 17:00 and 08:00. People rarely need 15-minute refresh schedules overnight!

It would also be useful to decouple the ingest and transform scheduling so that they don't auto run together in sequence.

The costs of high-volume connectors are not the cheapest on the market.
What problems is the product solving and how is that benefiting you?
Fivetran is allowing our data engineering team to ingest and transform data (via DBT) in our environment at speed and with reliability, the tools are designed to reduce significant overheads of maintaining and monitoring data ingestion connections and feeds. The ability to pair with DBT allows for us to run our ingest and transform processes with more ease vs. some of the competitors that we assessed.


    Human Resources

Fantastic product

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
It is simple to use. I came in with no data engineering experience and was able to set up our ETL without any problems.
What do you dislike about the product?
Some of the documents for setting up connectors are out of date
What problems is the product solving and how is that benefiting you?
It has made it easy to connect all of our data sources to our warehouse


    Paula G.

Great support

  • August 23, 2022
  • Review verified by G2

What do you like best about the product?
They met with my team many times until we could install all our databases. Super helpful all the team of Fivetran. Now our pipeline is working perfectly without any maintenance.
What do you dislike about the product?
The cost of the rows is from zero every month. So you should have in mind that every month the cost is for all the historic data too. Also, they gave us an estimate that didn´t match for the real cost (an estimate of $35 and it cost $80 monthly)
What problems is the product solving and how is that benefiting you?
Having all our databases in the same place to extract them and take them to my warehouse where I can do queries to access data. It's useful and easy to maintain.


    Biren S.

provides robust platform to push data into snowflake

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
robustness of platform and API and customer service
What do you dislike about the product?
wish we had more options for data source
What problems is the product solving and how is that benefiting you?
centralizing our data from different sources into data lake


    Information Technology and Services

Fivetran has Absolutely awful data integrity + price gouging. Do not get stuck on Fivetran

  • July 22, 2022
  • Review verified by G2

What do you like best about the product?
In theory it's a great concept. However the data integrity has been terrrible. I can't tell you how much time and money lost because the data tables don't line up properly.
What do you dislike about the product?
First, the data integrity. Of the 8 or so data sources we have used, at least 6 have had a major data integrity issue. And their customer support is severly lacking. Once I waited a month with no answer, and eventually debugged it FOR them.

Second, the price gouging. They know that once you have built dashboards on top of their tool, it's a huge lift to switch. So they are trying to double our pricing for less usage this year.

Don't sign up unless you want to get stuck on them.
What problems is the product solving and how is that benefiting you?
Data pipeline, in theory. I would love to have ETL as a service. Data pipeline, in theory. I would love to have ETL as a service. Data pipeline, in theory. I would love to have ETL as a service.


    Transportation/Trucking/Railroad

The Easiest ETL pipeline

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
Fivetran literally makes creating pipelines as easy as clicking a few buttons. It lets me and my team focus on creating high value analytics rather than config files.
What do you dislike about the product?
More detail around ERD and specific types would be nice,
What problems is the product solving and how is that benefiting you?
ETL pipelines are hard to create and maintain, fivetran makes it really simple.