We use Lacework for cloud security.
Fortinet Lacework FortiCNAPP
Fortinet Inc.External reviews
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Lacework review
What do you like best about the product?
Lacework is fantastic from both the security software aspect as well as the partnership they provide via customer support and other channels. They act as an extension of my security team.
The initial implementaion was completed in a morning. Integrating it into existing environments and environments that were created after we started using it was very easy.
It is easy to use, and has valuable features, including Jira integration which allows early and frequent updates of any outstanding issue.
The initial implementaion was completed in a morning. Integrating it into existing environments and environments that were created after we started using it was very easy.
It is easy to use, and has valuable features, including Jira integration which allows early and frequent updates of any outstanding issue.
What do you dislike about the product?
There is nothing to dislike. The product and service are fantastic.
What problems is the product solving and how is that benefiting you?
The primary business case for Lacework is to simplify our SOC reporting processes
Lacework - The Alerts you need, when you need them!
What do you like best about the product?
The part of Lacework that I like the most is the cloud compliance portal. It is the part theat I use most often.
Being able to work towards compliance across multible standanrds in one single place is great!
The Customer support is amazing. I can get answers to my questions even if they are not explicitly related to Lacework.
It is extremly easy to integrate with your current stack. I would reccomend using Terraform. But if you don't want to the Python SDK makes it easy to implement new solutions programtically.
Being able to work towards compliance across multible standanrds in one single place is great!
The Customer support is amazing. I can get answers to my questions even if they are not explicitly related to Lacework.
It is extremly easy to integrate with your current stack. I would reccomend using Terraform. But if you don't want to the Python SDK makes it easy to implement new solutions programtically.
What do you dislike about the product?
I think it would be nice if you could create out own reporting danshboards that could go back months in time. This would be nice to show to the higher-ups so that they can see the improvments that have happened.
What problems is the product solving and how is that benefiting you?
Lacework is solving many problems for us.
They act as a single pane of glass that allows us to see where we stand in our cloud along with getting alerts on any pressing issues that might come up.
In essence, they help improve the insight you have on what is going on in your cloud.
They act as a single pane of glass that allows us to see where we stand in our cloud along with getting alerts on any pressing issues that might come up.
In essence, they help improve the insight you have on what is going on in your cloud.
New visibility and insights into our cloud environment with Lacework
What do you like best about the product?
Lacework was extremely easy to deploy and immediately provided exceptional value. One of our organization's largest pain points was our lack of visibility into our cloud environments. Once we deployed Lacework we immediately discovered services and host vulnerabilities we were unaware of. These insights allowed us to quickly identify our highest-risk areas so we could focus on remediation and mitigations in areas that would have the most impact.
On the few occasions we've had technical issues, we've been able to quickly resolve them due to Lacework's tremendous customer support organization. They are the first vendor we've worked with that hosts regular office hours with technical experts who can work to resolve just about any issue.
On the few occasions we've had technical issues, we've been able to quickly resolve them due to Lacework's tremendous customer support organization. They are the first vendor we've worked with that hosts regular office hours with technical experts who can work to resolve just about any issue.
What do you dislike about the product?
Due to the huge amount of data and features in Lacework, sometimes navigating the platform can be a little cumbersome. It took a little longer than expected to understand the best process for getting the most out of the platform.
What problems is the product solving and how is that benefiting you?
Lacework solves the problem of a complex cloud environment. We now have incredible insight into our security posture in our cloud environment and can work to prioritize remediation or mitigation plans for high-risk areas. Lacework allows us to dedicate our efforts to areas that will have the most benefit for our organization.
The Team at Lacework Has Been Super Supportive with The Information, Training and Knowledge Sharing.
What do you like best about the product?
With the advent of using Slack Workspace, having the accessibility to reach out directly to our team always results in an immediate response. Furthermore, we have an on-going Monthly touch base via Zoom to ensure that our goals and priorities are meet. With this much attention, as a customer I’m extremely happy to know that our interest, security, and clients are at the best of heart.
What do you dislike about the product?
I don’t have anything that I currently dislike. My full introduction to the Security side of IT have been a wonderful journey, especially when you’re working with a team such as Lacework.
What problems is the product solving and how is that benefiting you?
Lacework is solving a multitude of issues for my company which benefits us in every way possible related to their services.
Lacework making life easy!
What do you like best about the product?
Lacework is an amazing tool which accurately with less false positives identities cloud vulenerabilities. I found it's Dashboard really useful.
What do you dislike about the product?
Lacework has a lot of overlaps with other tools where it creates a redundant issues
What problems is the product solving and how is that benefiting you?
Laceowkr is making my cloud more secure where I lack knowledge for a platform like Azure.
A cloud security platform that automates detection and alerting of misconfiguration and anomalies within or Cloud environment.
What is our primary use case?
How has it helped my organization?
The ability to collect the information, analyze it, and then correlate it against the configured policy has helped us. It is easily integrated with security frameworks such as AWS, and CIS benchmarks.
Lacework, by its nature, maintains a low level of noise. Through its intelligent backend data aggregation and correlation, it effectively minimizes less relevant alerts, and instead alert on crucial matters or authentic instances of behavioral risks and concerns. However, what stands out is that having the capability to review configurations empowers us to enact adjustments internally, possibly resulting in a reduction of alerts needing attention.
What is most valuable?
Cloud Security Management is a valuable feature. In our perspective, it delivers significant benefits. The clarity it offers, along with the ability to identify misconfigurations, is invaluable. When such issues arise, we promptly acknowledge and take action, effectively collaborating with our teams and the responsible parties for those assets. This enables us to promptly manage problems as soon as they arise.
What needs improvement?
Lacework ranks high, primarily due to its role in alerting on unexpected behavior, potential vulnerabilities, and misconfiguration against policies.
Currently, a view of all policies is available within the console. However, At some point in the past, I wanted a more tailored display of my compliance posture, focusing specifically on policies relevant to me. For instance, if I'm not subject to HIPAA regulations, I'd prefer not to see the HIPAA compliance details. It's worth noting that even with this request, there exists a filtering mechanism to control the type of compliance information visible. This flexibility provides a workaround to my preference, which is why it's challenging for me to definitively state my exact improvement request.
For how long have I used the solution?
I have been using Lacework for two years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Its a matter of forwarding logs and data for ingestion. The solution can be scaled based on needs to c
How are customer service and support?
The support is quite good. We encountered an issue when attempting to integrate Alerting Channels. Specifically, we aimed to send alerts to our communication platform, but encountered an issue that hindered this process. I submitted a request, and the response was swift. The support team addressed the matter promptly, resulting in an immediate resolution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not seen many other similar solutions. I have a genuine appreciation for Lacework. Comparing it to other products wouldn't be equitable, as my experience with those alternatives is limited. Thus, it wouldn't be justifiable to make a definitive judgment about one product being superior to Lacework or vice versa. I can affirm, however, that Lacework is highly commendable and is delivering substantial benefits for our needs.
How was the initial setup?
It is deployed on the cloud. Regarding maintenance, certain tasks must be done, including policy maintenance and alert review. However, beyond these responsibilities, there's not much to manage, given its complete Software as a Service (SaaS) nature. There's no need for involvement in tasks like storage management or endpoint maintenance.
What was our ROI?
I believe that quantifying the tangible gains from deploying a security solution is a challenge. Especially in the realm of security, the implemented solutions work to avert potential significant losses that might be hard to measure. The return on investment is evident in the form of enhanced security and prevention of major security incidents. While the value gained isn't easily quantifiable in a monetary sense, it's clear that the expense is justified. Essentially, purchasing and implementing such solutions incurs a cost without direct monetary returns. However, if we were without such solutions, the alternative would involve hiring additional staff, particularly SOC engineers, to manage anomalies, issue investigations, and alert correlation.
What other advice do I have?
The overall solution can be rated 10 out of 10.
I would recommend that while utilizing the product, it's vital to actively engage in configuring your environment appropriately and adopting the right procedures, both technical and administrative. This approach ensures the realization of value from Lacework or any security solution.
Fantastic mutli-dimensional product
What do you like best about the product?
Lacework's user behavioral analytics alerts are very accurate right out of the box. We have had to do almost no tuning of the product. Other competitive solutions have required us to enable/disable rules for weeks before it was effective in production, but Lacework provided us actionable intelligence right away.
What do you dislike about the product?
The user interface can be somewhat confusing, especially when it come to compliance reporting for the cloud security posture management functions. More streamlined menus and easier access to reports would be very helpful. Also, more granular control of permissions inside the console to grant access to auditors/executives would be a useful feature, as well as widget customization.
What problems is the product solving and how is that benefiting you?
Lacework has given us enhanced visibility and advanced analytics into the activities in our cloud environments. Thanks to the extemely precise alerting, we do not spend time triaging alerts unncessarily that turn out to be false positives.
Embracing Lacework's Cutting-Edge Cloud Security Solutions
What do you like best about the product?
I greatly appreciated the innovative approach Lacework took to cloud security. One of the standout features for me was the platform's robust automation and real-time monitoring capabilities.
What do you dislike about the product?
Issues related to customer support response times, the availability of help documentation, or the clarity of guidance provided might be areas of concern.
What problems is the product solving and how is that benefiting you?
Lacework has consistently addressed our cloud security challenges by providing real-time threat detection, automated compliance monitoring, and actionable insights. This proactive approach has bolstered our data protection, streamlined compliance efforts, and allowed us to focus on core business tasks with confidence. Its ongoing innovation has made Lacework an essential partner in our long-term security strategy.
Great security platform with outstanding after sale support
What do you like best about the product?
I like how humanized they are. The platform is great but the support we received from their after sales team (a.k.a implementation team) was outstanding. Many other competitors make you buy and then leave you and your team on your own. Lacework really cares about your success.
What do you dislike about the product?
Nothing in particular but I recommend other leaders to have focus. Lacework platform can find a lot of security risks in your product. You chose what needs to be fixed first. You own your roadmap and what is important to your businesses.
What problems is the product solving and how is that benefiting you?
Lacework is helping Lawnstarter to become more secure every day. Lacework reduces the noise allowing the team to be more efficient. Lacework alerts us on new vulnerabilities shifting security to the left.
Great product, lots of innovation
What do you like best about the product?
So many features in one pane of glass.
Great support.
Staff are always happy to help.
The product is constantly being updated with new features.
Great support.
Staff are always happy to help.
The product is constantly being updated with new features.
What do you dislike about the product?
Nothing, is this a trick question?
All of my issues have been resolved with updates.
All of my issues have been resolved with updates.
What problems is the product solving and how is that benefiting you?
Lacework helps us monitor for threats in real-time.
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