AWS Marketplace: Ticket Severity Forecasting Reviews

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Ticket Severity Forecasting

Mphasis | 3.1

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External reviews

1 review

from G2

External reviews are not included in the AWS star rating for the product.

Venkatramanan S.

Highly Useful Forecasting Tool

April 13, 2023
Review verified by G2

What do you like best about the product?

The forecasting will help to identify the tickets upfront and act on them pro-actively

What do you dislike about the product?

The information output can have bit more information which help us to predict the upcoming tickets

What problems is the product solving and how is that benefiting you?

There are many useful features, which help us to identify future incoming tickets. This also helps in terms of act on them before some clients raises it. Proactive measure help us to get the confidence on our product and get good reviews from the customers

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