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Forcepoint [Private Offer Only]

Carahsoft Technology Corp.

Reviews from AWS customer

3 AWS reviews

External reviews

14 reviews
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External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    MuhammadJunaid7

Data protection and feature-rich capabilities have improved with room for reducing false positives

  • September 04, 2025
  • Review from a verified AWS customer

What is our primary use case?

We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint Data Loss Prevention is a tool that prevents, monitors, detects and prevents sensitive data from leaving our organization.

What is most valuable?

Forcepoint Data Loss Prevention is a good product that provides deep fingerprinting capabilities in data exploring and data discovery. They have an excellent feature for discovering data automatically through policies available in their portal, and they excel in data discovery and classification.

The solution offers database fingerprinting, file fingerprinting, and script-based policies, along with automatic data discovery exploration.

Fingerprinting automatically discovers customer data in our database and, based on sensitivity, detects and blocks the data if someone attempts unauthorized access.

Forcepoint Data Loss Prevention is a web threat security product offering content inspection and URL filtering with built-in DLP capabilities. It proactively identifies web-based threats using tools such as advanced classification, browser isolation, and malware detection.

Forcepoint Data Loss Prevention's solution focuses on internal risks and monitoring user activity to identify abnormal behavior, offering forensic tools such as login and video replay to understand intent.

Data classification is an advanced tool we have used for classifying our data. The main feature is AI-powered, called DSP. The classification capability leverages a distributed AI architecture feature and GenAI small language models to classify both structured and unstructured data. It supports 50 file types and continuously improves accuracy with user feedback, enabling auto-discovery across cloud, endpoint, and on-premises data stores without extra cost of repeated scans.

What needs improvement?

Improvement in Forcepoint Data Loss Prevention, especially when applying a positive DLP approach, needs to focus on decreasing false positive incidents. Currently, false positive incidents need to be improved.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for the last year. Before that, I was working with Symantec.

What was my experience with deployment of the solution?

Until now, everything has been working very well.

What do I think about the stability of the solution?

My experience with this solution has been positive. The stability of Forcepoint Data Loss Prevention is reliable, with minimum crashes, errors, or performance issues. Regarding policy stability, the rules and workflow behave as expected without false positives or negative user impact. Operationally, it is easy to manage and maintain with proper failure and backup updates.

What do I think about the scalability of the solution?

It is important in any financial context, especially within the positive DLP model if user-aware, risk-adapted, and business-aligned. Scalability should focus on more than just technical expansion, accounting for operational policy and organizational growth. The key principle of a scalable DLP uses a single policy engine across multiple data channels such as endpoint, email, web, cloud, and network. Forcepoint Data Loss Prevention provides centralized management via the security manager and integrates with the security management center and many other products.

How are customer service and support?

I have raised one or two tickets with technical support during my experience in this organization.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I joined this organization almost a year ago, and before my arrival, they were using Symantec DLP. When I came, they had already deployed Forcepoint Data Loss Prevention.

How was the initial setup?

Before implementing DLP, we hadn't used any product for data prevention. We deployed Forcepoint Data Loss Prevention almost four years ago.

What about the implementation team?

We have integrated Forcepoint Data Loss Prevention with our Active Directory, SIEM solution, and Exchange server.

What other advice do I have?

The positive impact of Forcepoint Data Loss Prevention is that it protects our organization's sensitive information. The DLP strategy and technology focus on enabling secure and productive data usage, not just blocking or restricting actions. Instead of being overly restricted or reactive, it emphasizes content-aware and intent-based adaptive policy that balances security with business productivity.

Through the effectiveness of the solution, we are able to create rules and monitor multiple user incidents through the console.

We have features available in the console that help us export reports of user incidents, monitor multiple users that hide sensitive data, and generate DB fingerprinting reports.

Currently, we are using the on-premises deployment, but we have plans to upgrade to cloud next year.

On a scale of 1-10, I rate Forcepoint Data Loss Prevention a 7.


    reviewer1964613

Offers reasonable DLP features but needs to improve on its integration capabilities

  • August 26, 2024
  • Review provided by PeerSpot

What needs improvement?

I am not satisfied with the tool and will replace it since its integration with the Microsoft platform solution, which the company has chosen currently, would be difficult, and we don't want to spend too much time on it. It is easier to have a fully integrated stack. Forcepoint Data Loss Prevention is not a very well-integrated tool. We also have artificial intelligence, which is easier to directly integrate into the heart of the platform.

The main issue is that you cannot be in security staff and put your data center in Dubai. You need to master your data redundancies. Putting two data centers in Switzerland is fine, and we can use it, but you cannot have DLP rules, and you put your data in Dubai, which can lead to mistakes. Even the rules are really sensitive data. We could think that only the patterns would go in Dubai or whatever, but the rules are the most important part because the rules define what is going to be detected and what won't be detected, and inside the rules, we have everything customized.

No financial institution will be able to keep Forcepoint in Switzerland when they move outside of the data center. The other issue is that when you are doing a setup with the on-premises version of Forcepoint, the big mistake here is the way the software is split. Speaking about the version of Forcepoint you are going to install in your data centers, the issue here is that it is done for a VMware setup inside the data center, so you can have many servers. In the cloud, you are going to pay for what you are using. If you are using eight or ten servers, you are going to pay for ten, making it really expensive. The web version that you can set up of Forcepoint has not been designed for the cloud. The cloud version is located in Dubai.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for ten years.

How are customer service and support?

The solution's technical support was bad as they have no skills at all. We are not able to get replies from the tool's support team. I am not sure if the tool's team could offer advice or consultations because a local company used to do it for the product, as there are just a few skilled people available at Forcepoint, which is also an issue.

Which other solutions did I evaluate?

Instead of Forcepoint Data Loss Prevention, I recommend Purview to others, especially if you are located on Microsoft platform, since it helps with compliance and not only as a DLP tool. There is a gap we need to close in Forcepoint Data Loss Prevention as it is useful for security operations. For example, it can be used to ask an end user to unlock your blocked emails.

What other advice do I have?

AI is mostly used when you have to check the DLP inside artificial intelligence, and it is not perfect. We were also looking for SSE solutions, and the point is that Forcepoint could have been a good candidate, but it is located in some bad countries, making it one of the main issues why the tool was no longer a satisfying solution for our company. The tool is also quite heavy. In some cases, it is slow, making it not so comfortable to operate.

The tool is fine for the DLP features, especially when you are on an on-premises model with a data center. If you are on the cloud, I would not recommend it.

Purview and Forcepoint are almost the same, as both can be used to block, upload data, or send emails. Once something is blocked, you ask the security operations, who will start, to provide us with the document we can look at to see if it is legitimate or not.

The incident management process is not based directly on Forcepoint. Forcepoint is used to detect and block, but the response is not done inside of Forcepoint. It is done at the data level.

I rate the tool a seven out of ten.


    Badrul Hisyam Jamil

Easy to customise, manage but lacks stability on cloud side

  • December 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it for monitoring and blocking sensitive data in emails, following our new governance policy.

What is most valuable?

We like the ability to customize our requirements and rules, as well as its ease of use and management. It also has a cloud feature and proxy functionality.

What needs improvement?

The product is good, but the biggest issue is needing direct support from Forcepoint.

In future releases, it would be helpful if the OCR feature supported more standard formats, as currently, Forcepoint cannot block some standard data formats.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. We occasionally experience some downtime and glitches, mainly on the cloud side.

What do I think about the scalability of the solution?

It is very scalable and we have not encountered any issues. There are around 11,000 end users using this solution.

I would rate the scalability an eight out of ten.

How are customer service and support?

It can be hard to contact customer service and support, and their response times and solutions can be slow and sometimes irrelevant.

A lot of time their feedback is not helpful.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Forcepoint offers a more cost-effective solution because everything, including OCR, is included in one package, unlike Symantec, where it is an add-on with an additional cost. We also considered McAfee before choosing Forcepoint.

So, the main reason we chose Forcepoint is the cost because it's a single package.

How was the initial setup?

The initial setup is simple. It's now easier than Microsoft, for example.

We currently use a hybrid model with on-premises deployment for the top and cloud access for laptops.

What about the implementation team?

There are five people in our technical team handling deployment and maintenance of this solution.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a six out of ten, where one is high price, and ten is low price. It can be a low price.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. There is some room for improvement.


    Badrul Hisyam Jamil

An easy-to-manage solution that needs to improve support

  • December 08, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution is easy to manage.

What needs improvement?

I am not able to get support directly from Forcepoint.

For how long have I used the solution?

I have been working with the product for three years.

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten.

What do I think about the scalability of the solution?

I rate Forcepoint DLP's scalability an eight out of ten. My company has 11,000 users.

How are customer service and support?

The tool's support does not provide urgent solutions when we face issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

We have five resources to handle Forcepoint DLP's maintenance.

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing a six out of ten.

What other advice do I have?

I rate Forcepoint DLP a seven out of ten.


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