Efficient but buggy
What do you like best about the product?
I appreciate the level of customization and how messages link out to the native page or account.
What do you dislike about the product?
I don't like that you can't filter or arrange queues just for yourself, that it has to be done for everyone, and I think there should be more ways to filter queues temporarily without having to go into the actual settings.
What problems is the product solving and how is that benefiting you?
We often have things pulled into our queues that shouldn't be there, and we often have to contact Sprinklr about that.
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