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Apttus clm
What do you like best about the product?
Customizable to meet all customer needs from legal and customer perspective.
What do you dislike about the product?
Can be very complex because of the option to customize.
What problems is the product solving and how is that benefiting you?
Centralized location for contracts
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Apttus CLM
What do you like best about the product?
The template management, the document generation, merging
What do you dislike about the product?
The slowness, the effectiveness and merge server momentarily issues
What problems is the product solving and how is that benefiting you?
Legal Services
Recommendations to others considering the product:
NA
Apttus Contact Management
What do you like best about the product?
There are so many out of the box features that can be used to cater the program to an organization's unique business needs without requiring customization.
What do you dislike about the product?
As a new admin, it can be difficult to learn about all the great features Apttus has to offer.
What problems is the product solving and how is that benefiting you?
Monitoring of terms and conditions, contacts repository
Good tool to use
What do you like best about the product?
Great integration with Salesforce
Way the contracts are created using merge servers
Way the contracts are created using merge servers
What do you dislike about the product?
Configuration of the api
Xauthor word integration with Salesforce has many issues.
Xauthor word integration with Salesforce has many issues.
What problems is the product solving and how is that benefiting you?
Xauthor integration
CLM is great from Apttus
What do you like best about the product?
The ease to integrate and features to edit and work with contract
What do you dislike about the product?
The support from apttus side is not that great
What problems is the product solving and how is that benefiting you?
The contract management, mergers and acquisitions
Apttus CLM
What do you like best about the product?
Apttus integrates with SF.com. Automated.
What do you dislike about the product?
Customers support. We have an issue that customer support can reproduce, but refuse to provide a fix. It makes us feel like our issue is not big enough for them to address.
What problems is the product solving and how is that benefiting you?
Replace our legacy CALM with Apttus CALM.
Great tool with deep Salesforce integration
What do you like best about the product?
Apttus CLM is powerful and highly customizable.
What do you dislike about the product?
Some unique architecture decisions that are not in line with Salesforce customization.
What problems is the product solving and how is that benefiting you?
Taking a contract process that took weeks down to 20 minutes.
Change a clause once, replicate across all related contracts
What do you like best about the product?
Clause library and the ability to re-use clauses.
What do you dislike about the product?
Workflow emails overly reliant on Salesforce workflows
What problems is the product solving and how is that benefiting you?
Change a clause in one place and replicate across all contracts. Huge time savings for legal.
Recommendations to others considering the product:
Get an implementation consultant. Try to really limit scope and roll out to users quickly and iterate with feedback.
Currently implementing Apttus CLM in our organization.
What do you like best about the product?
I love the automation which the CLM will provide to our organization.
What do you dislike about the product?
The amount of time it takes to implement.
What problems is the product solving and how is that benefiting you?
We are mostly interested in the streamlining and automation the program will provide.
Recommendations to others considering the product:
Highly recommend.
Apttus CLM
What do you like best about the product?
What I like best about Apttus CLM is that it has given my department the ability to track and report on our Contract data. We are mainly using it for offline documents at this time, but we now can use the fields within the Agreement object to track our terms. We use to have to pull up and read the contact every time we had a question.
What do you dislike about the product?
I don't like that it can't handle multiple check-in's with redlines without wiping out the previous changes. We don't redline in an order but all at the same time. It's caused some issues when the metadata breaks.
What problems is the product solving and how is that benefiting you?
We are using CLM to house our Contract details and to track our approvals. Before Apttus, we were only using email and had to reread the contract with any questions.
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