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Robust software and outstanding customer service!
What do you like best about the product?
Contract Wrangler's sophisticated repository with clause and term tracking capabilities has made contract management significantly easier. Being able to understand the health of our contracts in a digestible manner is a big win. Seeing our various agreement types in a simple dashboard view is incredibly helpful. The CW team is very responsive to the needs of their customers and willing to add features to their roadmap in order to accommodate.
What do you dislike about the product?
Certain desirable features are currently unavailable, but they're on the product roadmap. In our experience thus far, the Contract Wrangler team always delivers and sometimes ahead of schedule.
What problems is the product solving and how is that benefiting you?
Staying on top of termination and renewal dates. Better contract management and organization system. A great support team where they put all hands on deck to ensure their product is meeting your needs and learning new ways to better serve future needs.
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Powerful tool with a great potential
What do you like best about the product?
Individual and custom approach, amazing cooperative team, fast improvements, powerful functionalities, document ownership concept, clause library and much more!
What do you dislike about the product?
There is still some room for UI and UX improvement.
What problems is the product solving and how is that benefiting you?
Inconsistencies in complex contracts wrangling. CW team is very hands-on, and they are willing and effective in resolving most of the issues which arise. Also, our feedback is continuously taken into account by CW team and they improve the solution very fast.
Excellent interface & responsive team
What do you like best about the product?
The search and filtering interface is easy to use and very powerful.
What do you dislike about the product?
The automated tags are very particular, making them great for structured data, but less good on unstructured data.
What problems is the product solving and how is that benefiting you?
Our business had contracts stored by regional legal teams on a variety of platforms with a range of systems. Contract Wrangler helped us centralize those contracts, but even more importantly, gave us a global picture of our document landscape. The system has also cut down the amount of time spent combing through documents to find every contract with a particular clause included or excluded; the filtering and annotation features allow us to narrow our search parameters significantly.
Recommendations to others considering the product:
Ensure that you have a good understanding of your own ideal file pathing before you start upload/migration and implementation. The user annotations are very powerful as a tool for filtering data, but used too haphazardly create a significant mess, be careful when approaching their use.
Excellent User-Friendly Contract Management Solution!
What do you like best about the product?
- Clear customizable dashboard
- Easy to use
- CW's onboarding and support team is AMAZING to work with
- Continuous system improvements
- Easy to use
- CW's onboarding and support team is AMAZING to work with
- Continuous system improvements
What do you dislike about the product?
- You need to contact Support in order to truly delete files and annotations from the system.
What problems is the product solving and how is that benefiting you?
- We have greatly improved our contract management organization and process.
Contract Wrangler & Clearcover Great Partners
What do you like best about the product?
The sales & training teams at CW have been fantastic from the get go, and technically, the dashboard and ease of use for off our teams is especially great
What do you dislike about the product?
There is really nothing we dislike about CW, but for would like freedom to use many more key words.
What problems is the product solving and how is that benefiting you?
We have been able to get on top of all of our renewal dates for Contracts and have also been able to get a badly needed organization in folders of important finance and corporate governance documents
Powerful software. Incredible partnership
What do you like best about the product?
The partnership with and support from Contract Wrangler is unparalleled; they have taken our important business initiatives and helped make them a reality by truly listening to our feedback and building features that exceed our expectations.
What do you dislike about the product?
We are looking forward to more customizable reporting capabilities, implementation of user profiles and permissions, and a deeper integration with Salesforce.
What problems is the product solving and how is that benefiting you?
Contract Wrangler's OCR feature and ability to filter contracts based on key terms and customized user annotations make it quick and easy to assess what is in our contracts. We've gone from slow and inaccurate searches in Google Drive, to having powerful and accurate search capability across hundreds of contracts. This is definitely a solution that can grow with us.
Recommendations to others considering the product:
We highly recommend working with Contract Wrangler. The ROI is evident on Day 1, and the way the product team listens and incorporates user feedback enables them to quickly roll out feature enhancements that make their software even better. Most times when we bring up a concern or suggestion for improvement, the product team already has it in an active sprint and is close to pushing it out to production,
Awesome Product, Even Better Service
What do you like best about the product?
The level of service provided by the product and customer success teams is unparalleled. The product itself is so intuitive and easy to use and has been a huge value add to our operations, cutting the time to access, understand and extract specific contract details by more than 50%.
What do you dislike about the product?
We haven't experienced many issues with the product so far. Because our use case and volumes are quite small, we find that we aren't using the product to its fullest and taking advantage of all of its capabilities. It's definitely suited for use cases where you're dealing with high volumes of similar contracts.
What problems is the product solving and how is that benefiting you?
Our time to locate and read through contracts when questions arise has decreased significantly with Contract Wrangler. It's been very beneficial in routine audits of processes and contracts.
Incredible Product. More than pays for itself.
What do you like best about the product?
We've been a Contract Wrangler customer for a few years now and it's been incredibly helpful to upload all of our contracts and have all the terms we wanted extracted from each contract. It has saved us on several occasions because Contract Wrangler alerted us of upcoming renewal or termination dates, enabling us to act on the contracts before it was too late. Moreover, we consistently receive excellent customer service. We truly feel that they treat us like a partner and that our requests are quickly addressed. I can not recommend their product and their service enough.
What do you dislike about the product?
Nothing substantive to dislike. The fonts/graphics can be better, but it doesn't detract from the functionality.
What problems is the product solving and how is that benefiting you?
Contract management, tracking of key contractual terms and in particular, auto renewals and terminations.
Recommendations to others considering the product:
If you're looking to quickly organize your contracts and keep up with key terms, look no further.
Conga Contracts
What do you like best about the product?
Customization, ease, availability, customer service, flexibility with changing business needs
What do you dislike about the product?
limitations with the customization since it is out of the box, but not much else is a problem
What problems is the product solving and how is that benefiting you?
document generation, tracking, metrics, flexibility
Recommendations to others considering the product:
patience! you will get there
Great System Management
What do you like best about the product?
The flexibility to configure to our business.
What do you dislike about the product?
The inability to delete some functions or attributes no longer using for example old fields in profiles.
What problems is the product solving and how is that benefiting you?
The visibility of what stage a contract review is in and to report on the lifecycle. We are also able to automate the process and not lean on email as much.
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