Project & Ticket Management
What do you like best about the product?
It helps me to keep track of ticket submissions for my projects. I can categorize the ticket type and status of the ticket. I also like that I receive an email notification when a ticket is submitted or when a party responds to a ticket. I also like using Monday to keep track of projects, and I can review past projects as a refresher for newer projects.
What do you dislike about the product?
I honestly don't have any complaints about Monday.
What problems is the product solving and how is that benefiting you?
Monday helps eveyone on my team to stay on track in completing a project as well as stay organized. As previously mentioned, it's a great tool for post-mortem project evaluation to determine what went well or needs to be optimized for future projects.
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