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Jamf Pro

Jamf | 1

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External reviews

1,861 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    John M.

The Swiss Army Knife of Apple MDMs

  • June 06, 2022
  • Review verified by G2

What do you like best about the product?
Whilst other Apple MDM solutions have a very narrow focus on their approved way to provision and manage a device, Jamf Pro supports a wide range of methods and really allows you to choose your own way.
What do you dislike about the product?
Since it has so many options it can be daunting for a first-time admin. Thankfully, the free online Jamf 100 course can quickly get you up to speed.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us associate a device with a user; automate device encryption; install core software and restrict settings. This has resulted in a more streamlined provisioning workflow where technicians no longer need to be involved in the setup.


    Mauricio P.

Jamf Pro

  • June 06, 2022
  • Review verified by G2

What do you like best about the product?
Jamf Pro API allows us to extend the Mac management to a new level.
What do you dislike about the product?
macOS Software Updates is still lagging proper mechanism to deliver a managed timely format.
What problems is the product solving and how is that benefiting you?
We can with a very small team deliver solutions to several divisions and business.


    Stuart C.

Good for managing a large fleet of Apple devices

  • June 06, 2022
  • Review verified by G2

What do you like best about the product?
Deploying software and policies/config profiles to the fleet.
Deploying new machines.
What do you dislike about the product?
Support for uninstalling software seems pretty much non existant,
What problems is the product solving and how is that benefiting you?
Managing and tracking our fleet of Macs (currently)


    Higher Education

Excellent

  • June 06, 2022
  • Review provided by G2

What do you like best about the product?
Jamf is a great tool for device management. It puts the flow in the workflow and makes large scale deployments manageable by a small number of staff with various skill sets.
What do you dislike about the product?
The interface can become confusing and overwhelming to a novice user.
What problems is the product solving and how is that benefiting you?
Zero day support knowing when Apple release an update it can still be managed.


    Higher Education

JAMF Pro MDM is the best way to manage your Apple fleet since Mojave

  • June 06, 2022
  • Review verified by G2

What do you like best about the product?
Config profiles, easy login scripts, multiple shells, JAMF nation community forums, APNS, damn near bleeding edge compatability, excellent support teams.
What do you dislike about the product?
Our older devices not loaded into our DEP pre-stage... something that has been fixed ebtween Apple Configuration manager + ASM (but I don't have access to it at the present time).
What problems is the product solving and how is that benefiting you?
Imaging, packaging, patch management, inventory, reporting, device management, MDM commands, pre-stage enrollment, filevault keys, KEXT/SEXT/PPPCs... and more.


    Vic B.

Jamf, the perfect MDM for Apple

  • May 13, 2022
  • Review provided by G2

What do you like best about the product?
My favorite thing about jamf is the ability to easily and simply manage all our apple products. These can be institutionally owned items or personal devices for a BYOD. This can be anything from macs and ipads to AppleTV devices. The choices are phenomenal. We can do simple commands such as locking the device to higher-level items such as pushing script to the self-service portal for end-users to send us logs.
What do you dislike about the product?
I dont like the fact that apple limits jamf to control only. certain items. I completely understand there are certain areas that may be legally pressing but man is it difficult to try to set up a remote user and they need admin credentials to allow the ability to screen share in zoom.
What problems is the product solving and how is that benefiting you?
We are solving our ability to manage apple devices with jamf pro. We didn't have a solution previous to this and the google admin console didn't provide the solution we truly needed. We realized many benefits, we can apply restrictions to these devices, and we can send out applications or even homemade applications. We can even send out scripts like we do with our windows environment


    Primary/Secondary Education

I think JAMF Pro is a wonderful, powerful product.

  • May 12, 2022
  • Review verified by G2

What do you like best about the product?
I like all of the different functionality that JAMF Pro offers. It keeps management for the most part all in one place. Setting up groups properly makes deploying apps a breeze, and with smart groups re-assigning a device to a new staff member is simple and effective.

I also enjoy the security the JAMF offers, the newsletters are on top of if not ahead of any vulnerabilities that are present in the appleenvironmentt. I feel safe knowing that I have partnered with a great company.
What do you dislike about the product?
I believe that JAMF Pro is very cumbersome if you are not well trained or use the console daily. For my school, we have a very small fleet of iPads, which made it so that the cost of this product didn't make sense to keep it. (we are moving to jamf schools) I just with that JAMF Pro was marketed better for being for large fleets for schools, or more for enterprise businesses. Not using it very often made it so that my certificates would expire whenever I did want to make a change, so a small change turned into a 30minute project to get all of my certificates renewed. I understand that it is required for best security practices, but it was a breaking point for a school that is short-staffed.

Finally, I didn't like that if something was misconfigured or not properly enrolled in the past it was super hard to push apps or do key device functions. I know that this was nothing your business caused, but it was a point of frustration still.
What problems is the product solving and how is that benefiting you?
It makes having a fleet of iPads possible. I have tried a few different solutions and none compare to this suite of tools. Jamf support is rivaled to none, they are truely experts in product assistance. I


    Robert H.

Jamf Pro is how Apple Management is Done.

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
Jamf Pro uses logical containers for organizing Users, Mobiles Devices, and Computers into locations as small as a single building or as large as different cities. It doesn't need to be a school environment, even though Jamf is built with classroom management in mind. It can handle a fleet of traveling salespeople or a hospital with rotating staff just the same. Jamf Pro is designed with extra features to take advantage of a company's existing IT infrastructure and even merge with it.
What do you dislike about the product?
One downside of Jamf Pro is that it takes more staff and time to get it set up and manage than Jamf Now or Jamf School. However, that is to be expected. Jamf Pro is designed for a much larger user base. You have to start with a larger foundation if you expect to hold up a larger structure. It takes more planning and effort and time to get up and running with Jamf Pro, but it is designed to be that way because it can do so much more than Jamf Now and Jamf School.
What problems is the product solving and how is that benefiting you?
We are a community college and have over 500 Apple devices (Macs and iPads) along with 3000 Windows devices. Our previous Mobile Device Manager (MDM) was rather basic, but fit our needs when we first started using iPads. As we moved into offering classes in programming using Macs, we knew we needed something better. Apple gave us our first licenses for Jamf Pro, but we have kept purchasing because it is such a complete management solution. We can separate groups of devices by buildings or by instructors or by subjects. We can even have different software automatically install onto a device if it is taken from one classroom into another classroom, or if a specific student signs into it. No more forcing a student to use the same device every time, and if it's not charged or broken... then what? They can use any device that's available and get the exact right software they need for whatever class they are taking. Jamf Pro helps students learn by helping us keep the tools they use available.


    Marcus H.

Jamf Pro is an invaluable tool for Apple-centric IT teams

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
Allows for both simple device management, as well as more advanced management. Everyone working at Jamf is a pleasure to interact with. Training programs are great too. The Jump Start program was a wonderful experience to get off the ground and running. For a small company with limited IT resources, this tool is invaluable to manage your devices, inventory, security policies, software installs, & onboarding.
What do you dislike about the product?
Occasionally there are some features that don't mesh well with changes to the Apple OSes, but they are usually ironed out over time or other solutions are available by scouring the Jamf Nation forums. For example, the firewall controls are a little over-simplified and complex configurations aren't supported except via scripting - until Apple decides to stop supporting the commands needed to manage the firewall settings more granularly.
What problems is the product solving and how is that benefiting you?
Security compliance is so much easier with Jamf Pro (and combining it with Jamf Protect). Onboarding is a breeze, in particular remote onboarding. Now you can send them a MacBook out of the box, it will auto-enroll via DEP and start installing software, configuring computer settings/policies, and makes the entire process easier & faster.


    Pat S.

Jamf Pro

  • May 11, 2022
  • Review provided by G2

What do you like best about the product?
It makes my job easier and helps end-users resolve issues quicker.
What do you dislike about the product?
I don't feel like anything is missing and they keep adding features.
What problems is the product solving and how is that benefiting you?
The ease of deploying new computers and management of those systems.