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Jamf Pro

Jamf | 1

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External reviews

1,861 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

A powerful MDM that requires significant time and skills to get the best of

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
- Very useful for deploying and managing Apple devices
- Provides a lot of flexibility in how you work with it
- Has an established community of experts - many scripts and addons available
What do you dislike about the product?
- Somewhat limited in what it can do out of the box (eg no remote shell or screen sharing, patch management and software updating a largely manual process)
- Requires a significant time investment to learn and maintain - it's more of a toolkit that you need to know how to work with
- UI is showing its age, and doesn't work well on mobile
- Support has got steadily worse over the years - anything that L1 can't deal with can take weeks to resolve
What problems is the product solving and how is that benefiting you?
Managing and deploying Apple devices
Recommendations to others considering the product:
check if it's the best fit for your environment


    Banking

Best Apple Device Management Solution

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
Integrations with Azure, AD, interface, Zero touch deployment
What do you dislike about the product?
Script editor interface, composer and admin provisioned as separate products
What problems is the product solving and how is that benefiting you?
Apple Mac management solution of choice, Mac app packaging


    Computer Software

Fully featured macOS management tool

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
Day-1 support for new macOS releases which ensures that we can deploy early.
What do you dislike about the product?
Some legacy features are a bit clunky and need to be updated.
What problems is the product solving and how is that benefiting you?
Deploying configuration settings and software to macOS devices.


    Information Technology and Services

Providing our customers with a first class experience on their managed devices

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
For years Jamf Pro has provided us a consistent and dependable platform with day zero support that follows the latest OS releases from Apple.

It's a cornerstone in helping us to help our customers succeed with Apple technology in their organisations!
What do you dislike about the product?
Occasionally support requests I raise can sometimes take a few days to resolve/have a response.
What problems is the product solving and how is that benefiting you?
It gives us the power to manage tens of thousands of devices at scale in an efficient and consistent way.

Our customers love the effortless zero-touch onboarding experience and the support we provide them by managing Jamf Pro on their behalf.


    Michael W.

MDM Professional Solution

  • June 09, 2022
  • Review provided by G2

What do you like best about the product?
Seamless, Zero Day Ready and best MDM Solution in Market available for our Purpose (macOS)
What do you dislike about the product?
not customizable Dashboard, UX Design should be improved - SelfService Design mismatch with macOS Appearance
What problems is the product solving and how is that benefiting you?
Lightweight MDM Solution for our Developers - Jamf is there but Users do not feel that MDM is in place
Recommendations to others considering the product:
Jamf Nation (biggest Mac Admin Community) is priceless - need Help ask the Community and no additional Costs) once setup it works


    Mark B.

Jamf Pro - Best MDM Provider to Use

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
Not only does Jamf Pro provide the basic MDM controls, but it is also unlimited in the means that you can add custom scripts and custom extension attributes. These two additions will enhance your setup to an incredible level if you become a pro at scripting. When powering scripts together with Jamf Pro, you have an amazing setup that has no barriers.
What do you dislike about the product?
A small dislike of Jamf Pro is that they are sometimes a bit slow to incorporate new controls into their setup that Apple has made available. To be fair though, this is because Jamf engineers need to fully test it before making it easily available for all of their Jamf Pro customers.
What problems is the product solving and how is that benefiting you?
Jamf Pro is the leading MDM solution and provide the best means to get an organisation's Apple devices into a management control that is best suited. As a result this means far less IT tickets as Mac devices are correctly setup automatically and makes the end user experience a positive one.
Recommendations to others considering the product:
Jamf Pro is a powerful product that will improve your management of Macs in your organisation.


    Tomasz N.

Easy management of Apple devices

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
Very good tool for Zero Touch deployment via pre-stage
Ease of deploying and scoping policies
We can automate loads of processes
We can secure our devices fleet
Clear visibility of devices assigned to users - LDAP synchronisation
What do you dislike about the product?
Patch management is a time-consuming - a manual process
Quite overwhelming on the first approach
To make good use of it - training is required
What problems is the product solving and how is that benefiting you?
Unified deployment of the devices - we can prepare one template of apps and settings and it's ready to use for user straight from the box
We can manage devices remotely, change settings without touching the device


    Primary/Secondary Education

Jamf is awesome

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
Jamf Pro is a complete management tool for our devices, starting from the device coming out of the box to the end of life of the device.

Jamf has made the management of the devices a breeze!!
What do you dislike about the product?
Ummmm, nothing. Jamf Pro really does everything we need with great support
What problems is the product solving and how is that benefiting you?
Jamf allows us to fully manage the macOS devices compared to other MDM's that just offer an inventory of the mac device.
Recommendations to others considering the product:
Do not be put off by the costs of a Jump Start.


    Subhi S H.

The premium mdm for Apple devices

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
Good support
Well documented.
Supports features as soon as they're released
One of the most used mdms so the chances are you'll find someone who has experienced your issue
What do you dislike about the product?
Premium cost for non education. Difficult sell to client when you get a free mdm with your m365 license
What problems is the product solving and how is that benefiting you?
Managing apple fleet
Recommendations to others considering the product:
Watch the JNUC videos


    Rahima B.

Helpful Diamond To New Tech Starters

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
That I can wipe devices remotely without having to have the device in front of me
What do you dislike about the product?
Sometimes the personal locking key is too long
What problems is the product solving and how is that benefiting you?
When devices go missing we can lock them remotely so that no one is able to access the device contents
Recommendations to others considering the product:
If your looking for MDM management with ease of use - 100% recommend Jamf Pro