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Jamf Pro

Jamf | 1

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External reviews

1,861 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Best MDM for Macs!

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
JAMF Pro has been a fantastic product for managing our Macs. We initially tried using Intune, which everyone knows isn't really there for macOS. JAMF blows it out of the water. We have yet to come across a deployment need that we haven't been able to accomplish with JAMF. The reporting features are great, and the smart group filters make groups a breeze. We've also never encountered downtime or service disruptions; their reliability is outstanding.
What do you dislike about the product?
I feel there's a relatively steep learning curve with JAMF Pro, but that's because of all features and possibilities. There are definitely multiple ways of doing different things, so figuring out what works can be challenging sometimes. It's really only a slight downside when you figure most things have different ways of accomplishing the same task. It's all about what works in your environment.
What problems is the product solving and how is that benefiting you?
We needed a way to quickly and easily setup/deploy and manage our macOS devices. Before JAMF, we were mostly setting up all Macs by hand and only had some basic restrictions in place with local config profiles. It's made our workflow faster, simpler, and provides better control and security.


    Primary/Secondary Education

Jamf makes Mac OS, iOS, and tvOS management a snap!

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Jamf Pro simplifies management of computers and devices. Jamf Protect is a seamless internet security product with no security "allows" following installation. Jamf Connect smooths out user login, password syncing, and mounting of local file shares. The Jamf suite siimplifies all aspects of Apple computer and device management.
What do you dislike about the product?
Jamf has a learning curve, but support is with you through every step.
What problems is the product solving and how is that benefiting you?
Jamf solves remote management issues and helps us keep devices and computers up to date.


    Retail

Best Product for Mac Deployment been using it in a top company for years

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Ease of use and dependable - love the self service interface so easy to get users to fix their own computers without having to call the help desk. Its the best on the market by far.
What do you dislike about the product?
nothing its perfect great support, great product great partnership with the customer to solve issues. I will it worked with Windows I would love to have one platform for both
What problems is the product solving and how is that benefiting you?
it solves all deployment for Mac and Self Service - Great and easy interface that requires no real training for the customer click and go its awesome and easy for Admins and users


    James C.

Nothing comes close

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Jamf is undoubtedly the best mobile device management platform for Apple products. Configuration and profile management is a breeze with Jamf, and my favorite is the high customizability.
What do you dislike about the product?
I don't have anything negative to say about Jamf. It does what it is supposed to, and it does it well. If I had to choose something, I would say that I would like to see a better experience when it comes to class rosters coming in from Apple School Manager. It would be nice to view all classes and have them as automatic smart groups.
What problems is the product solving and how is that benefiting you?
Jamf solves the process of getting the correct configurations and apps to the right people. Setting this up is a breeze and makes administering several thousand iPads easier.


    Robb K.

Great tool to manage Apple Devices!!

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
I love how you can manage all of you Apple devices and push updates to either your entire fleet or specific groups of devices. Jamf also allows us to restrict certain apps or functions to any of the devices that we are using
What do you dislike about the product?
Haven't found anything, except for the overall cost as you scale up
What problems is the product solving and how is that benefiting you?
Overall management and deployment


    Ali G.

JAMF Pro is very easy to use with a UI that just works and is very functional.

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
The best thing I like about JAMF Pro is the UI and how easy it is to use.
What do you dislike about the product?
The downside of JAMF Pro is issues with policies not always going through and taking multiple tries.
What problems is the product solving and how is that benefiting you?
JAMF is great for keeping a restricted environment for student laptops. It's very easy to use and has a very helpful community that has just about any answer you can ask them.


    Matthew S W.

Been on Jamf since Casper!

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Simplest management for macOS that I have experienced. Allowed me to easily create a near zero-touch deployment model that our Service Center loves.
What do you dislike about the product?
I wouldn't say there are downsides. The few issues I have are really related to our legacy on-prem environment not having script editing on the site.
What problems is the product solving and how is that benefiting you?
Mass management of our macOS fleet. We have easily been able to configure a consistent security baseline that we can be sure is securing our endpoints.


    Primary/Secondary Education

Jamf is the only option for managing Apple devices.

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Granularity. Speed. Support is second to none.
What do you dislike about the product?
To be honest there really isn't much I don't like, pretty much everything is great about Jamf. The things I don't like are generally Apple related.
What problems is the product solving and how is that benefiting you?
Jamf makes it extremely easy to manage our apple devices and deploy apps/configuration profiles/etc.


    Higher Education

Best in Class Apple Device Management

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
It's very userfriendly, takes seriously security on Apple devices, and has zero day support for all Apple OS's
What do you dislike about the product?
I feel as though no attention has been paid to certain features over the years, like Site. Would love to see more integrated into Jamf without API scripting or ways to call the API without credentials.
What problems is the product solving and how is that benefiting you?
We can easily scale from 100 to 10,000 devices, and automated enrollments and pre-stages saves us time provisioning each machine and a better user experience with Self Service.


    Higher Education

JAMF Makes Managing Macs Easy

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Jamf Pro allows me to easily manage a fleet of about 500 Apple devices. Everything is available in one place. The GUI is clean, logical, and easy to navigate. The documentation is awesome. Every task has written instructions, and most have how-to videos. The Jamf community, including Jamf Nation, is welcoming and incredibly supportive. Jamf technical support is amazing. They are responsive, helpful, and never make you feel like you've asked a stupid question. I have been using this service for a little over two years, and I can't imagine using any other product to manage Apple devices.
What do you dislike about the product?
I wouldn't say I dislike anything. I wish there was a remote access option similar to Remote Desktop in MS Azure.
What problems is the product solving and how is that benefiting you?
Managing Apple devices in a Windows environment. Jamf integrates seamlessly with MS Azure. It takes much less time to push out software and settings. Jamf also helps keep track of current inventory.