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Jamf Pro

Jamf | 1

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External reviews

1,861 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Management Consulting

Great and robust tool for MDM management

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
I like the performance of the tool most of the time. Compared to other MDM solutions I had the opportunity to use. Easy of use and logical interface are also a huge plus.
What do you dislike about the product?
I'm relatively new to the role, but I already can see that Jamf Pro is missing some essential features, and admins like me are required to use open-source projects (dep notify, IBM notifier and etc)
What problems is the product solving and how is that benefiting you?
Well, we do have a relatively large fleet of the devices and it allows us to control enrollment process, default budle of the applications, restrictions, blocked software and etc. Basically we are using all the features related to macOS management.


    Higher Education

Jamf Pro provides a reliable management platform for Apple Products.

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
Self Service saves employees and IT support staff time.
What do you dislike about the product?
Some of the UI idiosyncracies can be a little annoying.

• No search field for packages,
• Can't select more than one package at a time when adding to a policy.
• Adding many computers to PreStage enrolment can be super tedious. Allow shift+ click to select multiple computers.
What problems is the product solving and how is that benefiting you?
LAPS via Jamf Connect and Jamf Pro will better secure our environment.


    Higher Education

Leader in Apple MDM

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
Jamf is not only a great MDM but is also making moves in the Apple security realm, hopefully creating the premier management and security product.
What do you dislike about the product?
Some of the UI in Jamf Pro is a bit dated and needs to be updated to the same standard as newer features.
What problems is the product solving and how is that benefiting you?
Jamf allows a relatively small group of administrators to manage, patch, and secure a large fleet of Mac devices relatively easily.


    Computer Software

Jamf is the best Mac management software out there

  • May 19, 2023
  • Review verified by G2

What do you like best about the product?
Zero Day support of all OS upgrades
Easy to use and deploy
Customizable to fit any Mac admin's needs
Customer service is awesome, they always go above and beyond
We use it everyday to resolve issues and deplooy software and it's easier to use than anything in the "Windows world".
What do you dislike about the product?
Sometimes it can be very slow. Lots of clicks and waiting
Sessions can be strange, not allowing differnt pages in different browser tabs
What problems is the product solving and how is that benefiting you?
We have a fleet of over 300 macs, and Jamf makes it simple to manage and deploy settings, software, and updates.


    Jason P.

Easy and robust!

  • May 19, 2023
  • Review verified by G2

What do you like best about the product?
Jamf Pro makes managing our device fleet relatively easy. The interface is quick to navigate and intuitive making it a snap. Key fetures, such as Locate Device, remote wipe, inventory, IP address, last known loaction and a host of others make the infomation very useful.
What do you dislike about the product?
I fell that that navigating back to a search is a bit challenging. For example, if I search for a device by name, I can't just click the back button to go back to my search. I have to click the category and retype the number. Minor inconvenience.
What problems is the product solving and how is that benefiting you?
Jamf is allowing me to manage my entire Apple fleet from one place. This makes centralized management easy and convenient and allow us to be more productive and rollout changes, updates, and new programs quickly.


    Information Technology and Services

The gold standard of Apple MDM

  • May 16, 2023
  • Review verified by G2

What do you like best about the product?
It's a powerhouse. Jamf Pro has been the gold standard for years, and for a reason. There isn't anything I can do with other MDMs that I can't do with Jamf.

Jamf has an experienced team and will truly help you succeed with Apple.
What do you dislike about the product?
I wish there were fewer Product Issues and that their product team focused on refining and resolving them before moving on to many new features.

It would be nice to have some features baked into Jamf Pro (macOS Updates and DEP Notify) more than what they currently are.
What problems is the product solving and how is that benefiting you?
Our devices are accessible, secure, and managed, which allows us to provide the best end-user experience possible. We're comfortable knowing that Jamf has the ability to do whatever we need to with our devices (lock them down, deploy software, etc.)


    Information Technology and Services

JAMF is a great tool, easy to use, very powerful and effective.

  • May 16, 2023
  • Review verified by G2

What do you like best about the product?
Asset management and software distribution. JAMF Pro is a daily-use app for our IT team.
What do you dislike about the product?
The only thing that currently frustrates me about JAMF pro is not being able to change the logout time.
What problems is the product solving and how is that benefiting you?
JAMF Pro allows us to distribute software remotely and manage software templates on lab computers in a single interface.


    Electrical/Electronic Manufacturing

There's a Reason They're the Standard!

  • May 16, 2023
  • Review verified by G2

What do you like best about the product?
They're always looking for ways to improve their product but take a cautious approach. It's very much an Apple-style of doing things. They aren't always the first to hop on a new trend, but when they decide to implement a feature, it's well baked and ready to go!
What do you dislike about the product?
A little slow on things like UI, etc. But I assume that's because they're working on technical aspects instead.
What problems is the product solving and how is that benefiting you?
Our Mac management. It's right on the tin! Many other MDM providers (Intune, etc.) aren't a Mac first solution, and many Mac first solutions aren't as established and skilled at working with big industry players, like Jamf is.


    Adam S.

Excellent MDM that keeps improving

  • May 12, 2023
  • Review verified by G2

What do you like best about the product?
The available community for support. The options for on-premises or cloud server. The amount of scripting you can use to enhance your Mac MDM. The built-in tools for management continually improve and are reliable.
What do you dislike about the product?
Very steep learning curve, and the setup of the server for your environment needs some expertise to implement. It could use an always updated library of approved applications for deployment onto your devices.
What problems is the product solving and how is that benefiting you?
They assist in ensuring we have devices properly provisioned for specific use cases in our residential and healthcare communications purposes. It has enhanced our ability to control devices we own and our enterprise Macs deployment is much smoother.


    Architecture & Planning

Great management system

  • May 11, 2023
  • Review verified by G2

What do you like best about the product?
Jamf pro is great for helping us manage our mac environment. It allows for easy deployment and software updates and management. It is very powerful software. The cloud option is a huge step up from on premise hosting
What do you dislike about the product?
Jamf Pro is a very involved system and it can get difficult to set up and maintain after the initial jump start.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps with deployment of new machines and also allows us to upgrade and update all 50+ machines at once