Jamf Pro
JamfExternal reviews
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Great product that helps our org in every way.
What do you like best about the product?
Ease of use, ease of implementation, cx support
What do you dislike about the product?
Nothing, i have yet to run into any issues.
What problems is the product solving and how is that benefiting you?
Entra ID authentication and syncing.
Can’t manage Macs without Jamf Pro
What do you like best about the product?
Jamf Pro is the single most useful tool for managing a fleet of 800 Macs and 500 iPads / Apple TVs. It's the only way to keep our machines up to date since they're spread across a community campus as well as used at home by our faculty and staff. And the fact that Jamf continues to release new features such as Jamf Remote Assist, macOS LAPS, and the new Software Updates - my job is actually becoming easier over time. Jamf customer support is very responsive and helpful. Also the trainings and conferences are extremely beneficial to our small Mac Admin team. Without Jamf, I don't know how we would manage this amount of Apple devices efficiently.
What do you dislike about the product?
Computers or mobile devices that lose connection with Jamf require manual intervention to resolve.
What problems is the product solving and how is that benefiting you?
Cannot manually update / upgrade / keep compliant 800 Macs and 500 mobile devices without a reliable MDM
Jamf Protect is a no brainer
What do you like best about the product?
I love that Jamf Protect is hands-off after the initial setup. Jamf reps helped get us started and were very responsive. Simple and quick to implement.
What do you dislike about the product?
Jamf Protect doesn't have a very intuitive interface. If I wanted to implement something new I would have to contact customer support, which isn't a big deal since they are easy to work with.
What problems is the product solving and how is that benefiting you?
Once we began using Jamf Protect, we were able to eliminate the other anti-virus software that was always causing problems.
Daily use of Jamf Pro
What do you like best about the product?
I use Jamf Pro every day and appreciate how simple it is to add or modify settings on the fly. Jamf Pro has significantly simplified the management of our mobile devices.
What do you dislike about the product?
No real dislike, it would be nice if there was a much easier way to manage licenses. Clean up duplicate devices using licenses.
What problems is the product solving and how is that benefiting you?
Adding apps on the fly, creating groups to distribute apps properly.
Day 0 Support, much appreciated
What do you like best about the product?
Jamf Protect just catches the things we miss. It has helped get our compliance to a consistent standard. I also love the integration with Jamf Pro and how easy it is to remediate issues. Also enjoyed that we could click a button and have the configuration profiles to setup new endpoint just show up in Jamf Pro. Made implementation very easy.
What do you dislike about the product?
The anti-virus definitions aren't updated as frequently as other EDR tools. The analytics are hard to update.
What problems is the product solving and how is that benefiting you?
Security insights about our devices.
Jamf Pro is fantastic and the best Apple MDM solution in the world!
What do you like best about the product?
Jamf Pro's advanced search and customization are so easy to understand. The multiple options and resources Jamf provides are next to none. They are always staying ahead of the game with new releases. Custom enrollment is easy for our staff and student devices. Customer Support is also very responsive.
What do you dislike about the product?
Jamf Pro has been nothing but fantastic. I have nothing wrong to say about it.
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping solve our inventory management that previous administrators messed up.
Jamf is the Swiss army knife of MDMs
What do you like best about the product?
How customizable it is. If you can think it, you can do it. Also the comunity is amazing.
What do you dislike about the product?
Not the biggest fan of the small mac apps library, but expect it to grow over time.
What problems is the product solving and how is that benefiting you?
Being in touch with all iOS and macOS devices.
Pretty much a requirement for Apple devices at work
What do you like best about the product?
Features, customization, hand and hand support with Apple, better customer support
What do you dislike about the product?
Some configs difficult to code, no Android support (yet?)
What problems is the product solving and how is that benefiting you?
A more stable and reliable vendor vs competition
Simply the best for managing Apple devices
What do you like best about the product?
There is very little that can't be done with JAMF when it comes to managing your corporate Apple device fleet.
What do you dislike about the product?
JAMF can be a little complex for new users. Luckily they have a lot of free courses and documentation to help you quickly get up to speed.
What problems is the product solving and how is that benefiting you?
JAMF helps us meet compliance requirements for our corporate computer fleet, helps us ensure a secure environment, and provides data safety for our business and customer's data
Jamf Love
What do you like best about the product?
I love how easy it is to be able to use the web UI to be able to manage all of our apple products.
I love Jamf's dedication to day 1 support for Apple Updates.
I love the jamf API framework and the test page to be able to learn how they work.
I love Jamf's dedication to day 1 support for Apple Updates.
I love the jamf API framework and the test page to be able to learn how they work.
What do you dislike about the product?
There needs to be more parity in the UI configurations.
There are a. few pages where there are Edit buttons at the top right instead of the bottom right with the rest of the buttons, then the save is also in that location instead of the bottom right.
Building a restrictions config profile for white/black listing allowed apps, each app there is no save button but if doing a custom homescreen config, each app requires an individual save button before being able to add the next one.
There are dropdown boxes on some screens where you can use the keyboard and search and others that you cant and have to scroll through long lists of items to find the right one.
There are Filter options on some pages and not others causing you to have to scroll through them all to locate the right one.
The classic APIs need to finish the migration to the new Pro API endpoints.
There are a. few pages where there are Edit buttons at the top right instead of the bottom right with the rest of the buttons, then the save is also in that location instead of the bottom right.
Building a restrictions config profile for white/black listing allowed apps, each app there is no save button but if doing a custom homescreen config, each app requires an individual save button before being able to add the next one.
There are dropdown boxes on some screens where you can use the keyboard and search and others that you cant and have to scroll through long lists of items to find the right one.
There are Filter options on some pages and not others causing you to have to scroll through them all to locate the right one.
The classic APIs need to finish the migration to the new Pro API endpoints.
What problems is the product solving and how is that benefiting you?
Jamf allows us to simply and easily control our whole apple fleet.
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