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Jamf Pro

Jamf | 1

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External reviews

1,861 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Higher Education

Long term customer, would recommend

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
Jamf community, large user group, easy to learn.
What do you dislike about the product?
Support via email and ticketing is not as good as before when jamf was a smaller company.
What problems is the product solving and how is that benefiting you?
Encryption, deployment and patching.


    Banking

Excellent MDM

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
Great support, stays current on apple changes, and easy to use
What do you dislike about the product?
There are some bugs without great workarounds
What problems is the product solving and how is that benefiting you?
Management of macOS systems


    Education Management

Bring the macs!

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
Simplicity of usability and ease of UI. Very logical and straightforward way to deploy to devices! I love having complete control all in one place!
What do you dislike about the product?
While the reporting is very good. I would love to see a bigger library of reporting capabilities. Not really an issue as we can solve with extended attributes, more just and inconvenience.
What problems is the product solving and how is that benefiting you?
Coming from an mdm that was fairly tough to manage, Jamf is a very simply solution that provides a lot of power for administrators.


    Ryan J.

Excited for Jamf 11 and the new features

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
I am a large advocate of automation, Jamf gives me the ability to automate workflows
What do you dislike about the product?
Software update control could be more flushes out, I know this is being worked on
What problems is the product solving and how is that benefiting you?
Device configuration and automation


    Stephen T.

Jamf pro changed everything for me

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
Being able to manage our Mac fleet easily completely hands off. Since the pandemic all employees are remote and this was an amazing thing. Not to mention all the other tools available to us
What do you dislike about the product?
Some things that t be mitigated by 11, such as site being an item that can be used in inventory display. Also be able to pull reports day on applications available / used.
What problems is the product solving and how is that benefiting you?
Two words zero touch deploy. That is everything in a nut shell


    Lauren E C.

Easy to use and reliable experience

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
Jamf Pro enables our IT team to manage and support Apple devices in a consistent, streamlined manner. I am pleased with the ability to quickly view the status of our computers for patching, macOS updates, and more.
What do you dislike about the product?
Jamf Pro can be difficult to navigate or document procedures for new IT admins. As a result, we struggle to put controls in place to prevent accidental changes. We appreciate the logs, but are looking for better transparency.
What problems is the product solving and how is that benefiting you?
Jamf Pro allows us to collect application versions then deploy patches to our environment. As a result, individual endpoints are secured at a quicker rate than without Jamf.


    Glenn U.

Powerful easy to use and fun to master Mac first MDM

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
When it comes to JAMF I think the thing I like most is the community. JAMF nation has a vibrant and interactive community of users who are not only excited to use the product but also happy to help with it. Should the time arise when you need support or advice there is someone there for you!
What do you dislike about the product?
JAMF Pro is an excellent tool because you are free to create, and in some ways with smart groups only limited by your imagination. At the same time you could be working in a nested series of groups, come up with a great idea, and there's just not a way for you to specify a specific group. I would like more granual smart group control.
What problems is the product solving and how is that benefiting you?
Probably one the biggest issues JAMF is helping me with is automated device enrollment. Being an all remote company, JAMF really helps streamline the issuing of laptops and helps me get people up and running fast.


    Education Management

User interface

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
I love how it's intuitive and if there are sections or drop downs where it isn't easy, you can find answers almost anywhere and from a professional Jamf tech. I recommend this MDM especially to the educational institutes when they are working with mobile devices and computers.
What do you dislike about the product?
Nothing on my mind. I know if I did I'd write it here.
What problems is the product solving and how is that benefiting you?
Some of the package uploads and certification issues but there is always someone keeping us updated.


    Vince C.

Event providers use JAMF too.

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
Helps us manage our rental fleet extremely efficiently
What do you dislike about the product?
Not able to track the location of macOS devices
What problems is the product solving and how is that benefiting you?
Managing a large rental fleet of devices


    Information Technology and Services

Easy to use Mac Management

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
JAMF is a great easy to use manager solution. It has saved a ton of time on setting up and deploying macs remotely.
What do you dislike about the product?
Needs more gui commands and policy filtering.
What problems is the product solving and how is that benefiting you?
Zero touch deployment