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JAMF is AWESOME
What do you like best about the product?
I think Support is fantastic, a product is only good as the support it offers when needed. Every time I've ever had to call or interact with anyone at Jamf I've always had top-tier service and upmost professionalism.
What do you dislike about the product?
Workflows can be a bit challenging, but all in all great experience
What problems is the product solving and how is that benefiting you?
We are currently blocking prohibited software, as well as maintaining inventory and creating multiple profiles to manage our devices on campus
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Very effective MDM for Macs
What do you like best about the product?
So many different ways to configure the timing of a policy - other MDMs are more difficult to scope and run a policy. InTune is particularly bad at timing a policy and logging the results, especially for scripts.
What do you dislike about the product?
The web interface can be clunky, like most web admin interfaces
What problems is the product solving and how is that benefiting you?
Requiring FileVault be on and the key be proxied to Jamf, and setting other computer settings so the user can't change them - like preventing the user form turning off FileVault, and setting the Mac to lock after a certain amount of inactivity. Without an MDM the user can change those things. .
Excellent macOS MDM
What do you like best about the product?
In my time as a System Administrator during the start of the Covid-19 pandemic, Jamf Pro allowed me to make changes to every computer in our organization, without putting my hands on a single one of them. Computers that were physically located from coast to coast across North America, with additional ones sprinkled throughout South America and Europe, all completely aligned in terms of security settings, patch management, even small things like fonts installed and essential shared files (like presentation templates) installed remotely. The ability to remotely wipe or lock devices that were lost or stolen also, unfortunately, got utilized more than once! I was able to implement it and enroll devices easily, and it became one of my most used and relied on tools. It has a very high ceiling in terms of what it can do, combined with very intuitive ease of use.
What do you dislike about the product?
The only downside (which arguably is a strength in terms of product focus) is that I wasn't able to use it on the handful of Windows PCs in the organization, and had to manage those manually.
What problems is the product solving and how is that benefiting you?
Enforcing security features and settings to ensure compliance with MSAs and cybersecurity audits. Patch management allows us to keep apps up to date and schedule updates to happen closer together across the organization. Self Service app allows us to automate common installations or scripts so that users can help themselves.
admin 300 mac devices using jamf pro
What do you like best about the product?
allows us to manage macs remotely as well as apps installation
What do you dislike about the product?
gui not too friendly and also easy to make mistkaes
What problems is the product solving and how is that benefiting you?
remotely manage applications
Awesome
What do you like best about the product?
The must upgradible and configureable MDM
What do you dislike about the product?
I have not found anything to dislike or what to express
What problems is the product solving and how is that benefiting you?
Support is right away and contiues to help untill resolved
Jamf Pro is Powerful
What do you like best about the product?
The amount of time it saves me managing the thousounds of devices we have in our school District.
What do you dislike about the product?
The pricing, even for education is expensive.
What problems is the product solving and how is that benefiting you?
Getting specific apps out to specific students, setting restrictions for our students based on need, managing and deploying software to our staff MacBooks with ease.
JAMF Pro has good support and training
What do you like best about the product?
I really enjoy the support that we receive from our representative at JAMF. They give us a detailed meeting every month and go over any new features that maybe helpful to our company and ask us any new projects we are working on and any help they can offer. They have helped many times with projects when we get stuck or offer alternate solutions to things. I am also very pleased with the training classes for getting certified in JAMF. The instructors are very informative and know their stuff. It is great getting to meet other people in the class and finding out how they are using JAMF. I also very excited to get to attend JNUC in October to meet more people and see how they are using JAMF to manage their environments and to also learn about new features. I use JAMF on a daily basis to monitor our users mobile devices and help with the return of termed users equipment.
What do you dislike about the product?
The learning curve seemed a bit steep. It wasnt until I started taking the training that I was able to truely use the product in more consisive ways. I do wish the UI was a bit more user friendly... with the latest updates it did get better but I feel there is still some room for improvements.
What problems is the product solving and how is that benefiting you?
We are a fully remote company. We ship the users computers of which they need to setup themselves. JAMF has made it so we can do this with little stress to the user and ensure machines are properly setup from a security standpoint. It also enables us to be able to ensure we have a tool to get assets back from termed employees.
Jamf is a must have for any Apple centric organization
What do you like best about the product?
One of the most powerful things about Jamf in my opinion are smart groups. The ability to granularly sort through devices in your instance is a massive time saver. It also makes deploying apps and polices a breeze. Aside from that, the amount of features available for finely tuning mobile devices is second to none.
Outside of the Jamf Pro itself, our customer success rep Taylor is phenomenal. She is always availble to answer our questions, has a wealth of knowledge when it comes to Jamf, and in the rare occurence where she doesn't have the answer, she will either put us in touch with who does or gets back to us lightning fast!
Outside of the Jamf Pro itself, our customer success rep Taylor is phenomenal. She is always availble to answer our questions, has a wealth of knowledge when it comes to Jamf, and in the rare occurence where she doesn't have the answer, she will either put us in touch with who does or gets back to us lightning fast!
What do you dislike about the product?
I wish there was the ability to drag and drop your categories to sort them how you like. Removing and adding everything 1 by 1 is tedious.
What problems is the product solving and how is that benefiting you?
As a remote company, being able to deploy devices with minimum of user interaction for setup is crucial. Our onboarding process has been streamlined with the help of Jamf and allowed the IT team to minimize our weekly footprint within those meetings.
Keeping track of our 1000+ devices and making sure we're staying in our compliances and staying on top of application and OS updates.
Keeping track of our 1000+ devices and making sure we're staying in our compliances and staying on top of application and OS updates.
Jamf Pro is the gold standard for managing Apple devices.
What do you like best about the product?
An incredible set of tools that can be put to work by beginners and advanced Apple IT engineers to accomplish nearly anything the engineers can devise.
What do you dislike about the product?
Not everything is "cookies on the bottom shelf," so there can be a learning curve in getting up-to-speed.
What problems is the product solving and how is that benefiting you?
It's providing us with a way to deploy apps and default settings, and facilitate computer deployment.
One stop MDM
What do you like best about the product?
SInce moving to Jamf Cloud, all functions have improved including package distribution using cloud DP's and the ability to reach all devices off the corporate network. This is now allowing many new cloud based integrations with Azure, Jamf Connect, etc.
What do you dislike about the product?
The level service desk seems to have some challenges, but they have improved the support work flow.
What problems is the product solving and how is that benefiting you?
We are trying to take advantage of MDM mass action commands for Apple Software Updates, using DDM especially for Apple Silicon devices and forcing reboots. At this time, it is not actually production and not 100% reliable yet.
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