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Jamf Pro

Jamf | 1

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External reviews

1,860 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Solid Apple MDM tool

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
That it uses Push to deliver payloads to target devices, makes management much easier to enjoy.

The support is usually very quick to respond and knowledgable.
What do you dislike about the product?
Some things, like the intune/entra integration does not work without user interaction. Lack to Platform SSO with Entra.
What problems is the product solving and how is that benefiting you?
Jamf Pro along with Jamf connect solves the issue of users having to have two separate accounts on corporate devices, that alone makes it worth the investment.


    Education Management

Great tool for small to large schools

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
Previously there was free training and a change to test your knowledge, this assisted in being able to learn how to use Jamf in our schools.
What do you dislike about the product?
Functionality to be able to re-enrol a device if ithe MDM is no longer talking to the device (iOS and macOS).
What problems is the product solving and how is that benefiting you?
Managing devices from enrolment to pushing out apps.


    Information Technology and Services

JAMF Pro macOS Management

  • August 14, 2024
  • Review verified by G2

What do you like best about the product?
It works exceptionally well with macOS, iOS, and iPadOS, providing tools that are tailored to the specific needs of Apple devices, making device management, deployment, and security much easier.
Despite its powerful IT tools, Jamf Pro is designed with the end-user experience in mind. Features like zero-touch deployment allow new devices to be configured and ready to use right out of the box, enhancing the overall user experience.Whether you're managing a small number of devices or a large fleet, Jamf Pro scales effectively. It’s suitable for organizations of all sizes, from small businesses to large enterprises, and it grows with your needs.
Jamf Pro has a strong community of users and a wealth of resources, including documentation, forums, and dedicated support. This community aspect makes it easier to troubleshoot issues, share best practices, and stay updated on new features.
What do you dislike about the product?
Patch Management - Being unable to upgrade an application from a different version e.g 23 to 24.
What problems is the product solving and how is that benefiting you?
Problem: While Intune provides a broad range of device management capabilities, it can sometimes fall short in addressing the unique requirements of Apple devices. Features like macOS-specific updates, configuration profiles, and nuanced security settings might not be as granular or tailored in Intune.
Solution: Jamf Pro excels in managing Apple devices by offering deep integration with macOS, iOS, and iPadOS. It provides specific tools and configurations that are optimized for Apple devices, ensuring a more seamless and efficient management experience.
Problem: Deploying Apple devices with Intune can be cumbersome, particularly when dealing with zero-touch deployment or integrating with Apple School Manager or Apple Business Manager.
Solution: Jamf Pro simplifies the deployment process with features like zero-touch deployment, where devices can be automatically configured and ready to use out of the box. This greatly reduces the setup time and complexity, especially when deploying large numbers of devices.
Problem: Intune may require more manual intervention for tasks such as software updates, patch management, and configuration changes on Apple devices.
Solution: Jamf Pro automates these tasks efficiently. For instance, automated patch management ensures that devices are always up to date with the latest software, reducing security vulnerabilities and the burden on IT staff.
Improved IT Efficiency: Automation of routine tasks, such as software updates and device configurations, frees up IT resources to focus on more strategic initiatives.
Enhanced Device Security: Jamf Pro’s advanced security features ensure that Apple devices are secure, compliant, and up-to-date, reducing the risk of breaches and vulnerabilities.
Seamless Integration: Jamf Pro’s seamless integration with Apple services (e.g., Apple Business Manager) and its ability to work alongside other IT tools enhance the overall IT infrastructure's efficiency.


    Telecommunications

Best MDM for macOS and iOS devices

  • August 14, 2024
  • Review verified by G2

What do you like best about the product?
Conditional Access, Cloud Identity Provider, Restricted Software, Configuration Profiles, Policies, Scripting and it's really the fastest MDM.
I use it daily because I am Jamf Admin.
Implementation and migration from on-prem to Cloud was really easy.
Customer Support is fast and great (they have knowledge).
Integration with Entra ID is very simple and fast.
What do you dislike about the product?
Sometimes complexity, but you can learn everything by Jamf educations.
What problems is the product solving and how is that benefiting you?
Managing 564 macOS devices and 19 iOS devices.
It's solving alot of automatization, Self Service is very helpful for end-users, customer centric experience is more than advanced by using Jamf.


    Andrew S.

Best of breed Apple MDM

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
The fact that Jamf Pro does what it says it will do and does it well. Being able to control things like app deployment, updates, device provisioning and more all through the one portal is fantastic. Local support has been good, particularly when switching authentication providers and integrating Jamf Connect.
What do you dislike about the product?
Learning curve may be steep for some and the Software Update section that has just been released has had little to none training offered.
What problems is the product solving and how is that benefiting you?
Management of a large fleet of Apple devices is time consuming and Jamf cuts down the amount of time needed.


    Ross O.

JamfPRO does the job in a simple, intuitive way. It beats the rest hands down

  • August 14, 2024
  • Review verified by G2

What do you like best about the product?
It manages my Apple fleet seamlessly. It allows one person to do the work of many.
What do you dislike about the product?
The cost in Australia for schools to use.
What problems is the product solving and how is that benefiting you?
The ability to provide total support for Apple Devices and give end-users the best possible experience without having to think or worry about how they access/join/use their device on an Enterprise Domain


    Telecommunications

Reliable and best in industry

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
Jamf Pro hosting is simple and setting up of deployment process is easy and effective. The granular control gives admins to deploy devices securely. Jamf community is great and helps in need.
What do you dislike about the product?
Jamf Pro premium support can be improved in case of major outages.
What problems is the product solving and how is that benefiting you?
Enterprise Apple Device Deployment has never been easy to deploy devices to end users securely, Jamf pro helps in deploying these with ease.


    Primary/Secondary Education

An effective an comprehensive platform for managing an iPad fleet

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
Service is very good. The functions are highly configurable to match my schools requirements. Up time is good and it's a very good method for managing a fleet of 500+ devices.
What do you dislike about the product?
The management user interface on phones is not responsive however the user interface on iPad can work depending on the browser.
What problems is the product solving and how is that benefiting you?
The management of student and teacher devices, composing configuration profiles and deploying profiles and apps.


    Construction

The most comprehensive Apple MDM Cloud tool in the world

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
Customer service is on par with Apple.
Great large community support.
Continious improvement on the portal.
What do you dislike about the product?
Mobile devices enrollled into Jamf Pro may stop communicating from time to time.
What problems is the product solving and how is that benefiting you?
Managing apple devices and deploying apps quickly.


    Emily M.

Process can be Difficult but help is always there

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
The simple dashboard that I can easily navigate. If used daily is easy for quick checks
What do you dislike about the product?
The setup with apple business manager was a bit tricky, but the support from Jamf is amazing, and the help guides are sooooo good
What problems is the product solving and how is that benefiting you?
Keeping all of our technology child safe and updated to remain secure.